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Customer Ratings & Reviews

$429.00
Save $90.90
The comparable value is $519.90

Customer reviews

Rating 4.6 out of 5 stars with 1709 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the product's excellent overall performance, responsive touchscreen, and impressive portability. They also appreciate its good processing speed, exceptional battery life, and modern design. However, some customers have experienced minor issues with connectivity, such as Wi-Fi disconnections. A few users also noted that the RAM could be stronger and the speaker volume does not get very loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,709 reviews
  • Rated 5 out of 5 stars

    Not high end, but great for what it is!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my high schooler and it works fine for basic internet research and word processing types of functions. Great value for the money.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, RLMAR, thank you for choosing Lenovo! We are glad to hear that it works fine for its use, and we appreciate you taking the time to share your experience and feedback with us. Lenovo

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good budget laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good budget laptop computer performance is great but the battery doesn’t last as long as advertised

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, LorenzoT, thank you for choosing Lenovo! Regarding battery life, you can make adjustments to system settings, like screen brightness, screen timeout and sleep times. We recommend going into Windows Settings > System > Power & Battery, then making changes based on your preferences to see if this improves your experience. We are glad to hear that your IdeaPad has been good otherwise, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Relpacement needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement for an old ASUS and this one was a good one. I do miss the backlit keys though. I don't spend a lot on laptops as I don't use them for work or gaming, so this fit the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid build quality and is very useful for light load things such as browsing the web and watching videos. The speakers work really well and the track pad is a delight to use.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, ChristianP, thank you for choosing Lenovo! We are glad to hear that your IdeaPad has been very good, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Works pretty well

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ideapad works alright, I like it, this is the second Ideapad laptop ive had. I used to have a desktop and I loved it. this works well for my needs.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, RachellC, thank you for choosing Lenovo again! We are glad to hear that you are liking your IdeaPad, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Great works amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it and I love it myself. Very adorable and no difference between the expensive brands.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Faysaleh,

      Thanks for choosing Lenovo!

      It is great knowing that you both are loving it, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Lenovo Ideapad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Will be using at the race track to view in-car videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is in excellent condition as promised. It works like new and there are no issues with any of the expected functionality. Delivery was quick and I am happy with this purchase.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, PamelaJS. Thank you for choosing Lenovo! We are glad to hear that your IdeaPad has been great, meeting your expectations in various ways, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Lenovo Ideapad with Windows

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid standard laptop. Only issue was Windows and S Mode. Had to be on the phone and use remote access with Microsoft Support for 2.5 hours to get the computer out of S Mode in order to install apps I needed to work on grad school assignments.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, DonaldB. Thank you for choosing Lenovo! We are sorry to hear that you rain into issues, but we are glad to hear that it is now going good for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Great until the internet issues

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a good laptop. If youre looking for cheap, like I was, youre going to get what you pay for. Ive had to factory reset once already, call tech support twice and restart it multiple times. The main issue is that it disconnects from the internet every hour for 5-10 minutes, then automatically reconnects. Its so annoying! Just pay $200 more and get something higher quality!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Brandon, we're sorry to hear that you ran into this issue with your IdeaPad. To help resolve this issue, for now, we recommend following these troubleshooting steps: 1. Perform a static discharge/power cycle. To do so, first remove all cables connected to the device (power adapter, HDMI, external mouse, external keyboard, etc.). 2. Be sure device is powered off, then. press and hold the power button down for 60 seconds. When done, re-attach all cables and insert the power adapter, letting the laptop charge for a couple minutes, then power up the machine as usual. 3. Try to update the drivers on the Lenovo Support site: https://pcsupport.lenovo.com/. Type the machine serial number (S/N) on the search bar. Hit enter to search the details regarding that unit. Click on the Drivers and Software tab, head to the Manual Update tab. Filter the Operating System drop-down to Windows 11 and proceed to downloading / updating the drivers. Restart your laptop when updates are done. If your issue persists after these steps, we then recommend contacting Lenovo Support directly at this number: 855-253-6686, to work with a representative for more in-depth troubleshooting. We appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Recommend purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo was the laptop purchase I made and will purchase one for my grandchildren

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simple and basic PC

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for basic functions like emails and Microsoft office products; however, I would not recommend to anyone trying to perform tasks that require more processing power. There is consitent freezing and low performance, but this will do the trick for the simple tasks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    First college computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quickly and well packaged. Product was already charged and ready to go and set up was fast and easy. My college student is very happy with her computer.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, GretchenR, thank you for choosing Lenovo! We are glad to hear that your college student is very happy with her IdeaPad, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    The best place for electronics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive bought 2 tvs and now 2 laptops from best buy allong with all my electronics. I only buy from best buy! 5 stars!!!!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Movieman, thanks for choosing Lenovo! We are glad to hear that your shopping experience continues to be excellent at Best Buy, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Excellent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I got what I was looking for at a very good price, thank you Best Buy for making promotions and discounts on your items.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Luisorangel. Thank you for choosing Lenovo! We are glad to know that your IdeaPad has been excellent, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Online purchase pick up in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my online purchase experience great device and pick up was very easy

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey user226105,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are absolutely loving your IdeaPad 1i.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Decent for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright laptom for basic use nothing crazy nor is bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom as she needs it for running a few programs for church. She seems to love it and hasn’t had any problems at all with it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, JeremyW. Thank you for choosing Lenovo! We are glad to hear that your mom loves it and that it is working out well for its purpose. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Happy customer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. I cannot find one complaint as of yet and I’ve had the laptop for a couple of weeks.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, ShayneenS. Thank you for choosing Lenovo! We are glad to hear that you are very pleased with your IdeaPad, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good place to purchase computer's. The employees are very knowledgeable and helpful.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey EdP1956,

      Thanks for choosing Lenovo!

      It is good to know that your shopping experience was awesome, and we appreciate you taking the time to share this with us. Lenovo