Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $428.00
The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 1617 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,617 reviews
  • Rated 4 out of 5 stars

    Laptop computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing the graphics are amazing and the quality is

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, BettyB, thank you for choosing Lenovo! We are glad to hear that your IdeaPad has been amazing, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 4 out of 5 stars

    For internet music and pics nothing else

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty decent machineFor I don't use it for much but I'm pretty happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the use I need it for and a great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great But

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost efficient and just enough for a college student.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, KuyantaR, thank you for choosing Lenovo! We are glad to hear that your IdeaPad is sufficient for its purpose, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 3 out of 5 stars

    50k% HAPPY

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple glaring issues, very low volume and not lighted keys. I can live without lighted keys but the low volume is bad. Will see if Best Buy really cares, will they respond.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi xxxxxxxxxxxxxxxxxxxxxxxxx, thanks for choosing Lenovo! Regarding the low volume, if you're sure that the system volume is set as high as it can go, yet the sound is still low, check the app you're using to see if it has set volume controls. If both volume settings are set to high, yet it falls below your satisfaction, this may be a limitation in hardware for you. Feel free to reach out to Lenovo Support for assistance if need be. We appreciate you sharing your perspective and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product , and good price, I would recommend buy this computer. Thank you

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Franklin. Thank you for choosing Lenovo! We are glad to hear that you are satisfied with your IdeaPad 1i, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so powerful, but it’s good for simple tasks. Ok

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wasted money

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worse computer I have ever used. The price was fine but the performance is terrible. It freezes up easily. Its always disconnecting from the internet. It often can not even find internet. It take rebooting to even get some of the windows to load completely. Its been a total waste of money. I do not recommend it at all. I can't afford to go back to a different brand.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, DLH59. We're sorry to hear that you're having this problem with your IdeaPad. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support for further assistance. Thank you for your time taken to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    ittle

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than what i had.Newer shine].I didnt by this to be your publicist.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product and at a good price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product and at a good price, Thank you bestbuy team.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, VarunA. Thank you for choosing Lenovo! We are pleased to hear that your IdeaPad has been good to you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 1 out of 5 stars

    Constantly drops Fiber Internet Connection

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've given this laptop 10 months and am very sorry I bought it. Luckily I kept my old HP laptop, which still works better than the new Lenovo, because otherwise I would constantly loose work, video connection, loose my job... It constantly looses internet connection while everything else in my household doesn't. The battery is already almost dead and I have to constantly charge it. I finally found a way to turn off these ongoing un-useful Lenovo notifications to sell me things nobody needs while interrupting me. I understand that I didn't pay a fortune for this Lenovo laptop and honestly, I didn't expect it to do what a $2,000 laptop does, BUT I expected BASIC things to work: stay connected to fiber internet and have a healthy battery for at least 2 years.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi pfrtx,

      We're sorry to hear that you are having such trouble with your IdeaPad. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.

      Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Pleased with my new Lenovo computer.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my new Lenovo compute. It meets my needs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Choppy graphics

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super SUPER choppy graphics. Why? By all specs, this should be an upgrade over my previous 4 yr old system.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, MarkC. We are sorry to hear that you are having an issue with your IdeaPad 1i and apologize for the inconvenience this has caused. To try to resolve the software side of things, we recommend checking for and applying updates in both Windows update settings and in the Lenovo Vantage app (if you are switched out of Windows 11 Home in S mode) on your IdeaPad. If the issues continue after these updates, we recommend you call Lenovo Support for additional help at: 877-453-6686. Thank you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth! Has a ton of features and is fun to work with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable and Dependable

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A sturdy and capable laptop that is perfect for routine use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My loptop 2024.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good loptop I'm so happy best buy is the best.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok laptop

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s a good standard laptop, no special bells and whistles but does okay. Overheats while i edit photos on Lightroom

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey CassieA, thanks for choosing Lenovo! We recommend ensuring that your device has proper airflow in general, but especially so completing high processing like photo editing in Lightroom. We are pleased to hear that your IdeaPad has been otherwise good to you, and we appreciate you taking the time to share this feedback with us. Lenovo

  • Rated 1 out of 5 stars

    BAD laptop LENOVO

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recommend this lenovo. Brand new and give me hard time

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey NancyaG,

      Thank you for sharing your feedback. We are sorry to hear that you had trouble with your IdeaPad 1i. We apologize for any inconvenience that this may have caused you. If you still have your system, we'd like to work with you to try to improve your experience.

      To start, if you could, please comment some details on what is giving you a hard time so that we can provide some tailored troubleshooting steps to try to resolve this issue. Also, you can contact Lenovo Support online or at this number: 877-453-6686.

      We look forward to hearing from you.

      Best regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Good deal

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it much but seems to be a nive product.

    I would recommend this to a friend