Customer Ratings & Reviews
- Model:
- 82QD00DHUS
- SKU:
- 10892495
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
to a friend
Lenovo = junk with useless warranty
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This complete junk. The laptop has issues with the wifi card and has been back to Lenovo twice with no resolution. Now I have a paperweight since the warranty is useless and I'm outside the return window. Never will touch a Lenovo again.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey there,
We're sorry to hear that you had a poor experience with our product and support. We are investigating this matter to make the necessary changes, and we are dedicated to delivering you the care you need.
We recommend staying in contact with Support until your issue is resolved or it is explicitly stated that your situation is unresolvable from a repair perspective.
We appreciate you taking the time to share your feedback with us, and we look forward to making this right for you!
Save your money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is extremely slow and would not keep up with everyday normal tasks. It also started glitching two weeks of ownership. So im taking it a for s refund.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey DMJones,
Thank you for sharing your feedback with us. We are sorry to hear that you had trouble with your IdeaPad 1i, leading to you returning it. We apologize for the inconvenience that this may have caused you.
We hope that you choose our products again in the future and that you reach out us with any questions, concerns, or requests for assistance that you may have so that we can help improve your experience.
Best regards,
Lenovo
For Elderly parent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly. The Home Screen is not like windows that we are used to seeing. I can’t find anything.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, SuzanneB. We are sorry to hear that you are having trouble with your IdeaPad. Micrsoft Support has lots of resources to learn more about Windows, how to navigate it, and tailor the user experience. One quick way to find something you're looking for is by searching "Get Help" in the search box in the taskbar at the bottom of the desktop on your IdeaPad. Also, Lenovo Support is here to help as well!
Manufacturing Failure
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was unlucky for my laptop. I purchased one and after 4 months. It has an issue with the screen. The brightness is always at high setting and can’t turn it down. Bring to the shop to fix and theh said it is manufacturing’s issue. Waste of money tho.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey cangthn, we're sorry to hear that you ran into this issue with your IdeaPad. To discuss your options, you can contact Lenovo Support directly here: 877-453-6686. Thank you for taking the time to share your experience with us, as your feedback does not go unnoticed.
Mic broke
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mic stopped working 1 week after we got it, it was a christmas present so time it was opened it was to late to return . So we cant even use it it for online school like we wanted
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey RachelG,
We're sorry to hear that you're having this problem with your IdeaPad.
To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us.
Black Screen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for 3 months and the screen won’t turn on!!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, VevaG. We are sorry to hear that you are having trouble with your IdeaPad. Here's a link to a Lenovo help webpage (https://www.lenovo.com/us/en/glossary/laptop-wont-turn-on/?orgRef=https%253A%252F%252Fwww.google.com%252F&srsltid=AfmBOoriSc5t3qezNVOFnlaqFDdrxBn5gKObxRKoWqDU_y2nmTPWjUeQ) with answers on how to resolve your device not powering on. If the issue continues after following the webpage's suggestions, we recommend you call Lenovo Support for additional help at: 877-453-6686. We appreciate you taking the time to share your experience with us.
JUNK burn in on screen brand new out of the box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer brand new out of the box, has an issue and best buy and Leveno won't do anything basically. Screen is burning in. Leveno will try to fix it but won't replace. Spent $300+ and have a broken computer. Never again for best buy or Leveno. This isn't the type of thing that should happen with a laptop out of the box new.
No, I would not recommend this to a friendBeware... don't trust anything based on common sen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely NO WHERE did it say this laptop was coming with a dead battery and NO chord to charge it. Doesn't seem like such a good deal now. Also, it made for a sad child on Christmas morning when she couldn't even power ot up.
No, I would not recommend this to a friendYou’re going to have buyer’s remorse one way or an
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is fine. Shortly after return period went on sale for $170 less ( I paid $499, now $329. Found out I could have bought some program that would have extended return period, but no exception for me. Just received another email today thanking me for being a cardholder for 17 years. I can assure you there will be no more purchases.
No, I would not recommend this to a friendPoor battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok but had a poor battery life. I needed for school and I had trouble with proctorio and lockdown browser. I had to returned it
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, AllenT. We are sorry to hear that your IdeaPad 1 was not a good fit for you, leading to you returning it. We hope that your new device meets your needs well, and we thank you for taking the time to share your thoughts with us.
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought new laptop However it was Open box So frustrating bcoz the laptop lock Bitlocker That mean it’s already been used.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, AkheelM. We are sorry to hear that you are having trouble with your IdeaPad. To try to resolve this, we recommend contacting Lenovo Support directly here: 877-453-6686, to speak to someone for help. We appreciate your time in writing this review, as it will be used as we look into this matter to make the necessary changes.
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a year and my laptop screen is dark. Idk what is going on
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi VanessaD,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad 1i. We apologize for any inconvenience that this has caused you, and we'd like to work with you to try to resolve this issue.
To start, if the screen is dark, not completely off, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can and reach out to us via the Q&A section of the product page should you have any questions or further comments.
Best regards,
Lenovo
Damaged
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received my new Laptop .When i powered it on i saw a green horizontal line on the screen and I knew that something was not right .Called it in and i had to return it .Disappointed ..Damaged ..
No, I would not recommend this to a friendScreen issues
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen gone black in less than 6 months of purchase. Geek squad certification cannot be trusted.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey NaveenM,
Thank you for your feedback. We're sorry to hear that you're having this problem with your IdeaPad 1i. We apologize for any inconvenience that this may have caused you. We'd like to work with you to try to improve your experience.
Since we do not know why the display won't turn on, there could me several causes, so we cannot provide immediate troubleshooting help. However, we recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us.
Misinformed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So extremely dissapointed that what i thought was a new computer ended up being refurbished. It was a gift and now the person i gifted their name is on the dark web! Omg!!!
No, I would not recommend this to a friendBlue screen of death
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on 1/1/25. On 1/16/25 the BOD popped up. Computer was useless and took back to store only to be told it was past the return date.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JoannB, we're sorry to hear that you ran into this issue with your IdeaPad. To try to resolve this, we recommend contacting Lenovo Support here: 877-453-6686, for assistance. We appreciate you taking the time to share your feedback with us.
Refund my money u stole
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never got my order and they don’t want u give u a refund. Horrible company don’t care if they delivery person misplaced it I want my money back Best Buy!!!!
No, I would not recommend this to a friendNot quite for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With it having modified windows 11 it did not work out for me.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, JennyM. We are sorry to hear that your IdeaPad 1 running Windows 11 Home in S mode did not work for you. In the future, feel free to reach out to our support team to learn home to switch to standard Windows 11 Home to see if this improves your satisfaction. We appreciate your time to leave your perspective with us.
jank.. buy known brands. save time.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this item was pretty jank.. wouldn’t turn on two days after not even opening it..
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey there, ALLP, we're sorry to hear that you ran into this issue with your IdeaPad. If you still have your IdeaPad, here’s a link to a Lenovo Support webpage (https://support.lenovo.com/us/en/videos/vid100760-how-to-laptop-doesnt-power-on) with tips on how to troubleshoot the issue and a video with step-by-step instructions as well. Please reach out should you have any further trouble, and we appreciate you taking the time to share your feedback with us.
thumbs down
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is subpar. The processer is slow. The internet connection fails.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Katbyrd, we're sorry to hear that your IdeaPad has fallen short for you in various ways. To help improve what we can, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We appreciate you taking the time to share your feedback with us, as it does not go unnoted.