4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$429.00
Save $90.90
The comparable value is $519.90

Customer reviews

Rating 4.6 out of 5 stars with 1709 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the product's excellent overall performance, responsive touchscreen, and impressive portability. They also appreciate its good processing speed, exceptional battery life, and modern design. However, some customers have experienced minor issues with connectivity, such as Wi-Fi disconnections. A few users also noted that the RAM could be stronger and the speaker volume does not get very loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,709 reviews
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Windows based chromebook.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warning this laptop does not have full windows 11. If you download a application you cannot install it without turing s mode off. You can install apps through Microsoft store. If your needs are web browsing this is for you. Also in store label is small i missed the part about the type c port is data only. You cannot charge or display video through port. It does have a hdmi for video. Honestly its really good price but its a glorified chromebook and you might have better results with that. Returned.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, AmeetS. We're sorry to hear that your IdeaPad fell short for you in these regards, leading to you returning it. To note, users can switch out of Windows 11 Home in S mode to standard 11 Home for free and it takes just a couple minutes. We have noted your feedback, and we hope that you find the right laptop for you. Lenovo

  • Rated 4 out of 5 stars

    Great But

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost efficient and just enough for a college student.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, KuyantaR, thank you for choosing Lenovo! We are glad to hear that your IdeaPad is sufficient for its purpose, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Pleased with my new Lenovo computer.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my new Lenovo compute. It meets my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable and Dependable

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A sturdy and capable laptop that is perfect for routine use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent, wouldn't buy again. Suitable for basic work, but I have found this to be the cheapest laptop I've bought

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Ryah,

      Thanks for choosing Lenovo and for sharing your feedback with us.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions, further comments, or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    I returned the computer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this computer. It comes in S mode which limits what you can add to the computer. You can take it out ofS mode but then it really slows down.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey TomC,

      We are sorry to hear that your IdeaPad was not a good fit for you, leading to you returning it.

      We hope that you choose our product again in the future, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 2 out of 5 stars

    Choppy graphics

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super SUPER choppy graphics. Why? By all specs, this should be an upgrade over my previous 4 yr old system.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, MarkC. We are sorry to hear that you are having an issue with your IdeaPad 1i and apologize for the inconvenience this has caused. To try to resolve the software side of things, we recommend checking for and applying updates in both Windows update settings and in the Lenovo Vantage app (if you are switched out of Windows 11 Home in S mode) on your IdeaPad. If the issues continue after these updates, we recommend you call Lenovo Support for additional help at: 877-453-6686. Thank you taking the time to share your experience with us. Lenovo

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Wasted money

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worse computer I have ever used. The price was fine but the performance is terrible. It freezes up easily. Its always disconnecting from the internet. It often can not even find internet. It take rebooting to even get some of the windows to load completely. Its been a total waste of money. I do not recommend it at all. I can't afford to go back to a different brand.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, DLH59. We're sorry to hear that you're having this problem with your IdeaPad. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support for further assistance. Thank you for your time taken to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    My loptop 2024.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good loptop I'm so happy best buy is the best.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    LAPTOP

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GOOD, BUT SOMETIMES IT FREZZES , AND LOISE INTERNET CONNECTION FOR NO REASON

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AlanS,

      Thank you for choosing Lenovo and for sharing your feedback with us. Although, we are sorry to hear that you're having some trouble with your IdeaPad 1i. We'd like to work with you to resolve this.

      To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next (if you've switched your device out of Windows 11 Home in S mode to standard 11 Home), open the Lenovo Vantage app > on the homepage, select the Check for updates button.

      Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Ok laptop

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s a good standard laptop, no special bells and whistles but does okay. Overheats while i edit photos on Lightroom

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey CassieA, thanks for choosing Lenovo! We recommend ensuring that your device has proper airflow in general, but especially so completing high processing like photo editing in Lightroom. We are pleased to hear that your IdeaPad has been otherwise good to you, and we appreciate you taking the time to share this feedback with us. Lenovo

  • Rated 3 out of 5 stars

    Just ok

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so powerful, but it’s good for simple tasks. Ok

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BAD laptop LENOVO

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recommend this lenovo. Brand new and give me hard time

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey NancyaG,

      Thank you for sharing your feedback. We are sorry to hear that you had trouble with your IdeaPad 1i. We apologize for any inconvenience that this may have caused you. If you still have your system, we'd like to work with you to try to improve your experience.

      To start, if you could, please comment some details on what is giving you a hard time so that we can provide some tailored troubleshooting steps to try to resolve this issue. Also, you can contact Lenovo Support online or at this number: 877-453-6686.

      We look forward to hearing from you.

      Best regards,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    3 out of 5 stars

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for a web search computer. Although it does have issues starting up sometimes

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, StevenW, thank you for choosing Lenovo! Should you continue to have issues with our IdeaPad, we recommend reaching out to Lenovo Support so we can help. We appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Not ideal

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3.2 not the sharpest tool in the shed but gets job done

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey ZachM, thanks for choosing Lenovo! We are pleased to hear that your IdeaPad meets your needs, and we appreciate you taking the time to share this feedback with us. Lenovo

  • Rated 2 out of 5 stars

    Speakers/volume are bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers on this laptop are AWFUL!! You can not hear even when the max volume is set. We use the laptop for homeschooling and I’ve had to switch because the kids can not hear the videos. I would spend a few extra dollars to get a better one if I had to do it over again.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi ElizabethF,

      Thank you for sharing your feedback with us. We are sorry to hear that the audio experience with your IdeaPad 1i was poor, leading to you returning it. We have noted your feedback, and we hope that you choose our product again in the future, along with reaching out to us for assistance with matters like this so that we may help you.

      Best Regards,
      Lenovo Lenovo

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Lenovo = junk with useless warranty

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This complete junk. The laptop has issues with the wifi card and has been back to Lenovo twice with no resolution. Now I have a paperweight since the warranty is useless and I'm outside the return window. Never will touch a Lenovo again.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey there,

      We're sorry to hear that you had a poor experience with our product and support. We are investigating this matter to make the necessary changes, and we are dedicated to delivering you the care you need.

      We recommend staying in contact with Support until your issue is resolved or it is explicitly stated that your situation is unresolvable from a repair perspective.

      We appreciate you taking the time to share your feedback with us, and we look forward to making this right for you! Lenovo

  • Rated 2 out of 5 stars

    Laptop keyboard and mouse pad issues

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keys seemed a little hard and over springy when typing. Mouse box pad just right clicked only having a little bit of area for left click. And very hard to X close windows had to click on x 6 to 10 times became cumbersome.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    reps confused in store

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no one in the store could confirm that i receive 1 yr. of 365, so have not even opened it

    I would recommend this to a friend