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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1659 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the touchscreen, performance, and ease of use of the Ideapad 1i laptop. Many appreciate its lightweight design, competitive price, and the screen size. Positive feedback also highlights the battery life, although some users experienced issues with internet connectivity and graphics performance. The RAM was noted by some as needing an upgrade.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,659 reviews
  • Rated 5 out of 5 stars

    Online purchase pick up in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my online purchase experience great device and pick up was very easy

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey user226105,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are absolutely loving your IdeaPad 1i.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great for what I need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nothing too fancy, but it’s perfect for what I need for school and work!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Jord,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your IdeaPad 1i is perfect for your needs.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy to purchase this laptop, it's very helpfulpful for my work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonable Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty does what I need it to do. Fully functional. Three stars because the speakers and video are low quality. I have to connect an external speaker to watch a movie.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Snoodle, thank you for choosing Lenovo! We are glad to hear that your IdeaPad meets your needs, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    This laptop is a gem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a gem. Fast, easy to navigate the screens, a real pleasure to operate.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey PhillipsJ,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your IdeaPad 1i has been a pleasure to use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Worked well for a class I was in and was a le to complete my work fast with this laptop. Would definitely buy this brand again.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Asjr, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad is working well for your use, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy took good care of me when buying laptop. Very helpful and love my new laptop!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi EdwardG,

      Thanks for choosing Lenovo!

      We are glad to hear that you love your IdeaPad 1i and that it offers great value to you. We appreciate you taking the time to share your perspective with us.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop. Perfect for my minimal home office work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good place to purchase computer's. The employees are very knowledgeable and helpful.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey EdP1956,

      Thanks for choosing Lenovo!

      It is good to know that your shopping experience was awesome, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 2 out of 5 stars

    Disappointing Battery Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this laptop, hoping for a reliable and efficient laptop for my daily use. While the laptop performs reasonably well in terms of speed and functionality, I am extremely disappointed with its battery life. From the specifications and reviews, I expected the battery to last at least 10 hours with moderate use. Unfortunately, my experience has been far from that. Even with basic tasks like browsing the web, checking emails, and using office applications, the battery barely lasts 3-4 hours on a full charge. This is a significant inconvenience, especially when I need to work on the go or during travel. I've tried adjusting the power settings, reducing screen brightness, and closing unnecessary applications, but none of these measures have made a noticeable difference. It's frustrating to have to carry around the charger everywhere and constantly look for power outlets.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, ZaeM. We are sorry to hear that the battery life of your IdeaPad has fallen short of your expectations. With a processor that has moderate power draw and entry level with a smaller battery, battery can drain in 3-4 hours as you experienced. Putting your device to sleep in between use can be another way to stretch battery. In the future, we recommend reviewing more premium systems that have a larger battery and better power efficiency since this aspect is so important to you. If there is any way we can help, please feel free to contact Lenovo Support online or over the phone. We appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Great tech

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo is a very good brand all around. The ease of shopping online at Best Buy, finding exactly what you need and picking it up was a breeze

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi SamonaS, thanks for choosing Lenovo! We're thrilled to hear that your experience has been great across the board, and we really appreciate you sharing your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Lenovo. Happy, 50 Love my Lenovo. Happy, 50 times Love my Lenovo. Happy, 50 times Love my Lenovo. Happy, 50 times Love my Lenovo. Happy, 50 times Love my Lenovo. Happy, 50 times Love my Lenovo. Happy, 50 times

    I would recommend this to a friend
  • Cons mentioned:
    Internet connectivity

    Rated 2 out of 5 stars

    Great until the internet issues

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a good laptop. If youre looking for cheap, like I was, youre going to get what you pay for. Ive had to factory reset once already, call tech support twice and restart it multiple times. The main issue is that it disconnects from the internet every hour for 5-10 minutes, then automatically reconnects. Its so annoying! Just pay $200 more and get something higher quality!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Brandon, we're sorry to hear that you ran into this issue with your IdeaPad. To help resolve this issue, for now, we recommend following these troubleshooting steps: 1. Perform a static discharge/power cycle. To do so, first remove all cables connected to the device (power adapter, HDMI, external mouse, external keyboard, etc.). 2. Be sure device is powered off, then. press and hold the power button down for 60 seconds. When done, re-attach all cables and insert the power adapter, letting the laptop charge for a couple minutes, then power up the machine as usual. 3. Try to update the drivers on the Lenovo Support site: https://pcsupport.lenovo.com/. Type the machine serial number (S/N) on the search bar. Hit enter to search the details regarding that unit. Click on the Drivers and Software tab, head to the Manual Update tab. Filter the Operating System drop-down to Windows 11 and proceed to downloading / updating the drivers. Restart your laptop when updates are done. If your issue persists after these steps, we then recommend contacting Lenovo Support directly at this number: 855-253-6686, to work with a representative for more in-depth troubleshooting. We appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Lenovo review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Dell Inspiron for the last 10 years and thought this would be an upgrade. The only upgrade is the speed. The battery life does not last as long as advertised and I am having trouble transferring my files from my Dell and my photos taken on my iPhone do not auto load into the photos file like they did with my Dell. I have been trying to follow the instructions but it is for an android phone. I am thinking about returning to Best Buy and maybe get an HP.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, RitaS. We are sorry to hear that you are having trouble with your IdeaPad. We recommend making adjustments in power settings on your device to help customize efficiency to stretch your battery life further. If you would like assistance, please feel free to reach out to our support team at: (877) 463-6686. Thank you for taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up clean and sleek. I am vey pleased with the product and price.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KathyO,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are very pleased with your IdeaPad 1i and its added value to you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter for 1st and second graders. It is easy to manage and cost effective.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey PaulC,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that it is working great for its use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it for the price and what I need it so I recomend it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey WendyC,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are really liking your IdeaPad 1i and that it meets your needs.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Works great for my purpose.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop. I shopped around and did some quick research and settled on this one.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey,

      Thanks for choosing Lenovo!

      We are glad to hear that your IdeaPad works great for you and your needs, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been great for what I use it for no issues or complaints

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JonA,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your experience with your IdeaPad 1i meets your needs so far.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best.com made my purchase very easy a seamless. Both the new computer and I watch come quickly and secure. Very satisfied with both.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi AnitaB, thanks for choosing Lenovo! We're thrilled to hear that you are very satisfied with your purchase, and we really appreciate you sharing your experience and feedback with us. Lenovo