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Customer Ratings & Reviews

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$309.99
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The comparable value is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 1695 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the touchscreen, performance, and ease of use of the Ideapad 1i laptop. Many appreciate its lightweight design, competitive price, and the screen size. Positive feedback also highlights the battery life, although some users experienced issues with internet connectivity and graphics performance. The RAM was noted by some as needing an upgrade.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,695 reviews
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. I bought this for my niece starting school.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Sancy, thank you for choosing Lenovo! We are glad to hear that your IdeaPad has been great for your niece, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Small business

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It is perfect for my small business. Love it that i am able to sync with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good item ....... ............. .............. .......

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, LuisH, thank you for choosing Lenovo! We are happy to hear that your IdeaPad has been good to you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Best in class

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product in love with it, happy to review it!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, AlexandruM, thank you for choosing Lenovo! We are glad to hear that you are happy with your IdeaPad 1i, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 4 out of 5 stars

    AM review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, solid machine, no problem so far, will recommend

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AlexanderM, thanks for choosing Lenovo!

      We are glad to hear that your IdeaPad is working nicely for you so far, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Consumer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience. Happy with my computer. It meets my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is top. The service department helped in setup and with all questions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop on 6/1/2024 for $279,99, I asked the person who processed the purchase if I will be able to get price match on that laptop, he replied that I can, but assured me that I won’t find cheaper than this price because it was on sale for 2 days only. According to this assurance I totally forget about following up on price match, but I was really shocked when I came back to the same store to buy a mouse on 7/24/24 at around 5:00 pm, I saw the exact same laptop, same color, same spec, same location is for $249,99, the price dropped $30, and I saw the same person who processed the purchase, I asked him that you gave me wrong information, he simply replied that we don’t know anything about sales, I talked to the manager, the only thing he offered me is join best buy membership and pay $50 in order to get $30 back for price matching. I call main department and talked to a representative and his supervisor, they give me the same option to get my price matching that I have to pay $50 for membership even though when I told them that they assured me that there’s no cheaper price after I bought the laptop I feel like I was misleaded by giving me wrong information, careless, unprofessional, unacceptable customers service, and this is really frustrating. Please try to address this ASAP only because when It comes to electrics, the first thing that comes on the table is Best Buy, and this situation will definitely shake the trust between you and the customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Computer r

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything there is about this computer. Made my grandson happy

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, CarolineC, thank you for choosing Lenovo! We are glad to hear that your grandson is happy with it, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 4 out of 5 stars

    Good computer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a cheap windows computer. Was recommended. This as a cheap one. Still figuring it out

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Badger, thank you for choosing Lenovo! We are glad to hear that your IdeaPad has been good so far, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 4 out of 5 stars

    Economical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up, smooth, fast operating system, installed with windows 11

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Josie, thanks for choosing Lenovo! We're glad to hear that your IdeaPad is working smoothly for you, and we appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service , overall 5stars , good quality,best prices & customer service oustanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! Super easy to use and functionality is great for school + work

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, KalynG. Thank you for choosing Lenovo! We are glad to hear that you love it, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 2 out of 5 stars

    Screen went out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Labtop for the first year screen has gone completely black a second time. Tired of having to keep getting it fixed!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo IdeaPad is perfect for online courses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for on line courses. Full size keyboard is very convenient.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, HeidiK! We are glad to hear that your IdeaPad is perfect for your use. We appreciate your business and for taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    win win

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop you should buy thus laptop so great

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey SamV, thanks for choosing Lenovo! We are glad to hear that your IdeaPad has been great for you, and we appreciate you sharing your perspective. Lenovo

  • Rated 5 out of 5 stars

    Daughter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it now she can work at home on her off days..lol

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Macnmi! We are glad to hear that your daughter loves it. We appreciate your business and for taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Fantastic Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product At A Great Price. Easy Use Of Best Buy App

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, CecilW, thank you for choosing Lenovo! We are glad to hear that your IdeaPad 1i has been great, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Laptop computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter love her laptop and enjoys using it for her homework.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, JamesB, thank you for choosing Lenovo! We are glad to hear that your granddaughter is loving her IdeaPad, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Easy buying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and experience of purchasing with Best Buy

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, ASHG, thank you for choosing Lenovo! We are glad to hear that your shopping experience and IdeaPad have both been great, and we appreciate you taking the time to share your perspective with us. Lenovo