Customer Ratings & Reviews
- Model:
- 82QD00DHUS
- |
- SKU:
- 6571565
Customer reviews
Rating 4.6 out of 5 stars with 1644 reviews
(1,644 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the touchscreen, performance, and ease of use of the Ideapad 1i laptop. Many appreciate its lightweight design, competitive price, and the screen size. Positive feedback also highlights the battery life, although some users experienced issues with internet connectivity and graphics performance. The RAM was noted by some as needing an upgrade.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Misinformed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So extremely dissapointed that what i thought was a new computer ended up being refurbished. It was a gift and now the person i gifted their name is on the dark web! Omg!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Refund my money u stole
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never got my order and they don’t want u give u a refund. Horrible company don’t care if they delivery person misplaced it I want my money back Best Buy!!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Blue screen of death
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on 1/1/25. On 1/16/25 the BOD popped up. Computer was useless and took back to store only to be told it was past the return date.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JoannB, we're sorry to hear that you ran into this issue with your IdeaPad. To try to resolve this, we recommend contacting Lenovo Support here: 877-453-6686, for assistance. We appreciate you taking the time to share your feedback with us.
Rated 1 out of 5 stars
Screen issues
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen gone black in less than 6 months of purchase. Geek squad certification cannot be trusted.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey NaveenM,
Thank you for your feedback. We're sorry to hear that you're having this problem with your IdeaPad 1i. We apologize for any inconvenience that this may have caused you. We'd like to work with you to try to improve your experience.
Since we do not know why the display won't turn on, there could me several causes, so we cannot provide immediate troubleshooting help. However, we recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us.
Rated 1 out of 5 stars
Not quite for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With it having modified windows 11 it did not work out for me.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, JennyM. We are sorry to hear that your IdeaPad 1 running Windows 11 Home in S mode did not work for you. In the future, feel free to reach out to our support team to learn home to switch to standard Windows 11 Home to see if this improves your satisfaction. We appreciate your time to leave your perspective with us.
Rated 1 out of 5 stars
jank.. buy known brands. save time.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this item was pretty jank.. wouldn’t turn on two days after not even opening it..
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey there, ALLP, we're sorry to hear that you ran into this issue with your IdeaPad. If you still have your IdeaPad, here’s a link to a Lenovo Support webpage (https://support.lenovo.com/us/en/videos/vid100760-how-to-laptop-doesnt-power-on) with tips on how to troubleshoot the issue and a video with step-by-step instructions as well. Please reach out should you have any further trouble, and we appreciate you taking the time to share your feedback with us.
Rated 1 out of 5 stars
Not good this company Lenovo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommend this computer beacuse the warranty not protected screen when accidentally broken and the company charge me if sends to company to fixed to LENOVO
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Towering. We are sorry to hear that your experience has been poor, as this goes against what we stand for with users of our devices. For clarification, it is within the terms of our limited warranty that accidental damage is not covered. This is common across the industry, and why we always recommend considering additional coverage to protect your investment should accidents happen. Should you want to discuss your repair options further, please feel free to reach out to our support team again for assistance.
Rated 1 out of 5 stars
thumbs down
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is subpar. The processer is slow. The internet connection fails.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Katbyrd, we're sorry to hear that your IdeaPad has fallen short for you in various ways. To help improve what we can, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We appreciate you taking the time to share your feedback with us, as it does not go unnoted.
Rated 1 out of 5 stars
I don't like this computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was on sale and looked like a good deal. I should have bought a different computer.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, GordonS. We're sorry to hear that you are not liking your IdeaPad. If you could, please share some details of what went wrong or reach out to Lenovo Support here: 877-453-6686, so we can help to alleviate your dissatisfaction.
Rated 1 out of 5 stars
Trash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lasted 3 days then bricked itself so I folded it in half. Waste of money
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Ericeff. We are sorry to hear that you were having trouble with your IdeaPad. In the future, should you encounter an issue with our products, please feel free to reach out to our support teams for assistance.
Rated 1 out of 5 stars
suggestion: test laptop before leaving the store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.owned for six hours. laptop does not do what online documentation says it does
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible customer service after purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible customer service at the store and telephone. The worst experience!!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy does not have any customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy lied about their promotion. Their customer service is non-existant.
No, I would not recommend this to a friend- Pros mentioned:Touchscreen, WeightCons mentioned:Graphics
Rated 4 out of 5 stars
Good for basic use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this keyboard for work. I have to type up notes. The laptoop is lightweight so I can carry it with me. I love the numberpad as it makes it easier to fill in data. I have a desktop for games and so I don't really push the graphics on this laptop.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey AshleyD, thanks for choosing Lenovo! We are glad to hear that your IdeaPad is a good fit for your use, and we appreciate you taking the time to share your feedback with us.
- Pros mentioned:Touchscreen, Weight
Rated 4 out of 5 stars
A decent laptop for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this laptop has a good balance of affordability and quality/features. It runs well, the screen is a decent size (and also has touchscreen capability, which my previous laptop didn't), and it's fairly light. It's not exactly a fine-tuned gaming machine or anything, but if you just need something to browse and do office tasks with (which is what I bought it for), this should work just fine.
I would recommend this to a friend - Pros mentioned:Speed, Touchscreen
Rated 5 out of 5 stars
Great Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my parents. Easy to set up, is fast and was a great Black Friday buy. Since they always run it plugged in, not sure about it's battery life.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi EF27, thanks for choosing Lenovo! We're thrilled to hear that it works great for your parents, and we really appreciate you sharing your experience and feedback with us.
- Pros mentioned:Performance, Touchscreen
Rated 5 out of 5 stars
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great. the touchscreen is amazing too. I highly recommend this for school and professional purposes
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, MadalitsoB, thank you for choosing Lenovo! We are glad to hear that your IdeaPad works great for you, and we appreciate you taking the time to share your experience with us.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Only shop Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought myself a Lenovo laptop and worked great right out of the box. Bought my wife the Dell and had trouble with it downloading. Would not load the free antivirus. Never finished loading programs after several attempts. Took it back for a refund and Best Buy quickly refunded me the money with no hassle. Bought lots of computers from Best Buy. Always been my go to store. Review is for Lenovo laptops
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Noquarter. Thank you for choosing Lenovo! We are glad to hear that your IdeaPad is working great for you, and we appreciate you taking the time to share your experience with us.
- Pros mentioned:Touchscreen
Rated 5 out of 5 stars
75 and loving it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! This is my second purchase.The first one was mine and I bought this one for my son. It is an excellent product, and my sons has touch screen, which kind of makes me jealous. I'm 75 and if I live long enough it will definitely be another Lenovo Ideapad!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey EddM, thanks for choosing Lenovo again! We are glad to hear that you are loving your IdeaPad, and we appreciate you taking the time to share your feedback with us.
- Pros mentioned:Weight
Rated 5 out of 5 stars
Love
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the lenovo laptop. Lightweight, good battery life and it is the perfect on the go device.
I would recommend this to a friend













