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Customer Ratings & Reviews

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$309.99
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The comparable value is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 1696 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the touchscreen, performance, and ease of use of the Ideapad 1i laptop. Many appreciate its lightweight design, competitive price, and the screen size. Positive feedback also highlights the battery life, although some users experienced issues with internet connectivity and graphics performance. The RAM was noted by some as needing an upgrade.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,696 reviews
  • Rated 1 out of 5 stars

    thumbs down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is subpar. The processer is slow. The internet connection fails.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Katbyrd, we're sorry to hear that your IdeaPad has fallen short for you in various ways. To help improve what we can, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We appreciate you taking the time to share your feedback with us, as it does not go unnoted. Lenovo

  • Rated 1 out of 5 stars

    I don't like this computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on sale and looked like a good deal. I should have bought a different computer.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, GordonS. We're sorry to hear that you are not liking your IdeaPad. If you could, please share some details of what went wrong or reach out to Lenovo Support here: 877-453-6686, so we can help to alleviate your dissatisfaction. Lenovo

  • Rated 1 out of 5 stars

    suggestion: test laptop before leaving the store

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    owned for six hours. laptop does not do what online documentation says it does

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service after purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible customer service at the store and telephone. The worst experience!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy does not have any customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy lied about their promotion. Their customer service is non-existant.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touchscreen, Weight

    Rated 4 out of 5 stars

    A decent laptop for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this laptop has a good balance of affordability and quality/features. It runs well, the screen is a decent size (and also has touchscreen capability, which my previous laptop didn't), and it's fairly light. It's not exactly a fine-tuned gaming machine or anything, but if you just need something to browse and do office tasks with (which is what I bought it for), this should work just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen, Weight
    Cons mentioned:
    Graphics

    Rated 4 out of 5 stars

    Good for basic use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this keyboard for work. I have to type up notes. The laptoop is lightweight so I can carry it with me. I love the numberpad as it makes it easier to fill in data. I have a desktop for games and so I don't really push the graphics on this laptop.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AshleyD, thanks for choosing Lenovo! We are glad to hear that your IdeaPad is a good fit for your use, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Great Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my parents. Easy to set up, is fast and was a great Black Friday buy. Since they always run it plugged in, not sure about it's battery life.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi EF27, thanks for choosing Lenovo! We're thrilled to hear that it works great for your parents, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Pros mentioned:
    Performance, Touchscreen

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. the touchscreen is amazing too. I highly recommend this for school and professional purposes

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, MadalitsoB, thank you for choosing Lenovo! We are glad to hear that your IdeaPad works great for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Only shop Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought myself a Lenovo laptop and worked great right out of the box. Bought my wife the Dell and had trouble with it downloading. Would not load the free antivirus. Never finished loading programs after several attempts. Took it back for a refund and Best Buy quickly refunded me the money with no hassle. Bought lots of computers from Best Buy. Always been my go to store. Review is for Lenovo laptops

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Noquarter. Thank you for choosing Lenovo! We are glad to hear that your IdeaPad is working great for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lenovo laptop. Lightweight, good battery life and it is the perfect on the go device.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid purchase. Good battery life, good display, runs well. Would recommend for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    75 and loving it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! This is my second purchase.The first one was mine and I bought this one for my son. It is an excellent product, and my sons has touch screen, which kind of makes me jealous. I'm 75 and if I live long enough it will definitely be another Lenovo Ideapad!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey EddM, thanks for choosing Lenovo again! We are glad to hear that you are loving your IdeaPad, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for a senior

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Lenovo Ideapad to replace my mom's old Lenovo Ideapad. She loved the ease of use and was familiar with it. Lenovo is also the brand I use for my Chromebook and trust the quality. It was easy to set up, arrived perfectly packaged and was exactly what I wanted for my senior mom. She loves the graphics, the feel of it and how easy it is for her to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fifteen inch Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I got it for my work purposes and it's. It's large enough for me to do my studies. And and the display is very clear. And I would recommend it to my friends and family

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo!

      It is great knowing that you love your IdeaPad 1i, and we appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lenovo Ideapad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with Lenovo laptop. Price was exceptional for the product. Ease of startup amazed me. Loving it so far. Have only had it for a month. Glad I purchased Lenovo.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JaniceE, thanks for choosing Lenovo!

      We are glad to hear that you are very pleased with your IdeaPad and that you are loving it so far. We appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Best Value!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for the money. Bought this on best buy deal of the day. It has a touch screen as well. I mainly use this for working remotely. Ive had it about a month now and am very happy. I also like the 10 key as i use that for work.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth the money...looking forward an upgraded unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new laptop...very fast response on any action...a joy to use on a daily basis...nice looking, too. Very happy I purchased it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Steve, thank you for choosing Lenovo! We are glad to hear that you are loving and happy with your IdeaPad 1i, and we appreciate you taking the time to share your experience and feedback with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, very good value! Practical for business use and gaming.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JohnMc,

      Thanks for choosing Lenovo!

      It is good to know that your experience with your IdeaPad 1i has been excellent and that it offers great value to you.

      We appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Lenovo Ideapad 1i 15.6 Touchscreen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , Only one thing can't load my camera into this laptop . Other than that its the best . Glad I went to Best Buy

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, GeorgeH, thank you for choosing Lenovo! We are glad to hear that you love your IdeaPad, and we appreciate you taking the time to share your thoughts with us. Lenovo