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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 494 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the Ideapad 1i's overall performance, speed, and touchscreen functionality. Many appreciate its portability, battery life, and lightweight design. However, some customers have expressed concerns regarding connectivity and port selection limitations. Specifically, they noted the lack of video support through docking stations and the inability to use the USB port for display output or charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 494 reviews
  • Rated 5 out of 5 stars

    Lenovo Windows 11 laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my first Lenovo lap top that I purchased at Best Buy. The one i just purchased from Best Buy is heavier and larger than my first one.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi SandraG,

      Thanks for choosing Lenovo again and for sharing your feedback with us!

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cuatomer service was great and very helpful. He knew everything I needed to replace my computer which is the important working tool.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MaraT,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that your service received was excellent and that this IdeaPad 1i is a great fit for your needs.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Helpful salesman

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good price and salesman was very helpful in making our choice to order the laptop we wanted.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JamesC-

      Thank you for choosing Lenovo and sharing your experience with us. We are excited to hear that you are enjoying the value of the IdeaPad 1i and that your purchasing experience was excellent. We aim to provide fantastic user experience, and we are thrilled to hear that we met our goal.

      Please reach out to us through the Q & A section of this product page if you have any questions or need assistance.

      Best wishes,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Lenovo laptop 16 gb memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lenovo laptop is a cheap quality option, with excellent quality,and with 16 gb memory, can run fluently all applications,if you want a laptop for running applications,surf on internet,this is a great choice,

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Alonso,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this IdeaPad 1i is working well for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lenovo laptop has been working out very well. You have to either keep it plugged in or charge after about a day. I think it is good for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, needed it for son’s college work and seems good so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lenovo pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my new lap top from Best Buy. Its a Lenovo pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with this purchase and the ease to setting it up. I had it up and running in no time at all.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JohnD,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that you are quite pleased with your IdeaPad 1i.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our small business and it has exceeded our expectations.easy to use and just what we needed for just the simple use of Microsoft office and Internet for email.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey there,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are satisfied with your IdeaPad 1i and that it meets your needs.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    lenovo ideapad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is absolutely the best. The rep on the phone recommended it fantastic price. Always do business with you. called back ordered new wireless mouse from you too

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey NancyF,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this IdeaPad 1i has been the best laptop for you.

      Please feel free to reach out to us via the Q&A section of the product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great laptop and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and price. Good Customer Service. I will recommend this product.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi PG01-

      Thank you for choosing Lenovo and sharing your feedback with us. We are excited to hear that you are enjoying the performance and value of the IdeaPad 1i. We strive to provide excellent user experience and are delighted to hear that we achieved our goal.

      Please reach out to us through the Q & A section of this product page if you have any questions or need assistance.

      Best wishes,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo is a great brand and this laptop zooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a good deal for my customer I couldn't pass it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money! Good quality,easy to use and reliable.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi GaryC18-

      Thank you for choosing Lenovo and sharing your feedback with us. We are excited to hear that you are enjoying the value and product quality of the IdeaPad 1i. We aim to provide excellent user experience for our products, and we are overjoyed to hear that we met our goal.

      Please reach out to us through the Q & A section of this product page if you have any questions or need assistance.

      Best wishes,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Very effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Has all the requirements I need in a laptop for work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Poor Battery Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it’s a good laptop in performance and such. However, battery life is terrible. Started a video at 100% charge and it lasted 2:45 min before low battery warning. Nothing else runs in the background. Outer cover does show hand prints and other marks. I do like all the available ports. Would prefer a USB C charge and not the old school circular plug. Audio quality from speakers is lackluster in that it sounds like a tunnel.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi PaulS,

      Thank you for sharing your feedback with us. We are sorry to hear that you have discovered these pain points while using your IdeaPad 1i. We apologize for any negative impressions this has left on you. We strive to provide the best experience possible, and if you'd like, we wish to work with you to address these points to try to improve your experience.

      To start, regarding your issue with battery life – there are many variables that contribute to shorter battery life. Thankfully, many of those variables can be adjusted. By default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend utilizing the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). You can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds.

      Also, we appreciate your comments regarding the casing finish, USB-C charging support, and speakers. These points have been noted and may be considered for future design improvements.

      Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    College laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with it. Picked it up for my kid to take to college in August. It has all the specs needed for the first couple years, so I think it was a good pickup.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Mike,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are happy with your purchase.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Works really well, I have no complaints.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far! It’s great for school. Only think I’d say is the battery life finishes within a few hours of use but it’s not something that bothers me too much.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey NathaliaL,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are loving this IdeaPad 1 so far. If you ever need to prioritize battery life, press the Fn + Q keys to use Lenovo Smart Power, switching thermal profile modes to "battery optimization mode".

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Good laptop for home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic laptop. Purchased due to large GB storage. Is a good replacement for my old Win 10 laptop. I am a big Lenovo fan.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi GwenS-

      Thank you for choosing Lenovo and sharing your feedback with us. We are excited to hear that you are enjoying the storage capabilities of the IdeaPad 1i. We aim to provide excellent user experience for our products, and we are happy to hear that we met our goal.

      Please reach out to us through the Q & A section of this product page if you have any questions or need assistance.

      Best wishes,
      Lenovo Lenovo

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    NO Multiple Monitor capability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Research said docking station supported. Had to get technical support to help update some drivers so USB-C could connect to docking station. After getting drivers installed, they advised it does not support video thru docking station, so no multi-monitor support. All is good, other than that, which is important for me.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello,

      Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.

      Should you need further assistance with anything else, please don't hesitate to reach out to us for support so that we can make things right.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Highly recommended. Case is strong. Quality/price performance is at top level

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,

      Lenovo Lenovo