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Customer Ratings & Reviews

Your price for this item is $341.99
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The comparable value price is $379.99

Customer reviews

Rating 4 out of 5 stars with 463 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers are impressed with the IdeaPad 3 14" Laptop's affordable price, lightweight design, and large storage capacity. It is suitable for everyday tasks, schoolwork, and even gaming. However, some users have concerns about its slow performance, short battery life, and occasional camera issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 463 reviews
  • Rated 1 out of 5 stars

    Camera never worked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my 3rd grader to do her Remote Learning on 9/1/2020. It was delivered on 9/5 - unboxed on 9/6 and returned on 9/9. I purchased this brand because I am a teacher and use this brand of computers for work. Unfortunately this computers web cam / camera never worked. I worked for hours trying to figure it out. Thought I fixed it but the following morning when my daughter logged in to do her morning meeting the camera wasn’t detected again. Best Buy couldn’t fix it - they couldn’t find me another computer in this price range & I couldn’t wait 6-8 weeks for it to be fixed according to a 1800 # I was provided. Really disappointing and has caused me more stress , anxiety & aggravation then I’d like to admit.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you had issues with the webcam on your Lenovo IdeaPad 3 14 Laptop, model number 81W0009DUS. This model ships with a 720p (HD) webcam with manual Privacy Shutter built in. Be sure you open the Privacy Shutter before you use the webcam or the camera will not work. There is a small tab, directly above the webcam lens, slide this tab to the right to open the Privacy Shutter. There is a red dot over the webcam lens that will disappear when the Privacy Shutter is completely open. This indicates that the webcam is ready to use. If the issue continues, we recommend you call Lenovo Tech Support at: 877-453-6686. Lenovo

  • Rated 5 out of 5 stars

    great for young students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has been great for my child for homeschool. it's easy to carry around the house and works for games too.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop would constantly die around 50% battery and the only way to get it to turn back on was to take the case apart and unplug both the battery and CMOS battery. Lenovo support was useless. Laptop started having issues about 15 days after ownership.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 3 14 Laptop ships with an internal battery that is not user accessible. If your computer is only charging to 50-60-percent of the battery capacity, Battery Conservation Mode is most likely turned on. This power management setting should only be used for laptops that will be plugged in all the time. The software will prolong overall battery life by only allowing the battery to charge to 50-60-percent of capacity. Here is a link to instructions for turning off Battery Conservation Mode:
      https://support.lenovo.com/us/en/solutions/ht103159. If the issue continues, we recommend you call Lenovo Tech Support for additional help at: 877-453-6686. Lenovo

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good choice. For college work its excellent. My son loved. He can do his work now. Was a good choice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Lower Grade Laptop - Meets my basic needs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not want to spend a lot of money and needed a laptop...Decent budget PC for basic network troubleshooting needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic gift for my technologically challenged father!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for college freshmen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is enjoying her laptop, a ton of space for storing reports, journal articles and presentations

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 3 14 Laptop, model number 81W0009DUS, for your daughter. We are pleased to hear that the features and performance of the IdeaPad 3 14 meets your daughter's computing needs so well. This is a mid-level, moderate use configuration, with its AMD Ryzen 3 3250U processor. This Dual-Core/Four-Thread processor has a base speed of 2.6GHz and a boost speed of up to 3.4GHz. This configuration has 8GB of DDR4-2400MHz RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Lenovo

  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price! Bought for my son to use for home schooling and works better than expected.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello. Thank you for choosing the Lenovo IdeaPad 3 laptop. We are pleased to hear that the value and performance of the IdeaPad 3 meets your computing needs so well! Lenovo

  • Rated 5 out of 5 stars

    Great laptop for school!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my grandson to do virtually school. It is user friendly, fast and he loves it!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey there! Thanks for choosing the Lenovo IdeaPad 3 14" Laptop. We are pleased to hear the value, performance, and user friendly design of the IdeaPad 3 Laptop are meeting your Grandson's computing needs so well! Lenovo

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Bought for teenager to use to do online school work and never a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer I bought 2. One of them was opened. Idk why But fast Not the beat of Lenovo bu acceptable

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 3 laptop. We are pleased to hear that the IdeaPad 3 is working out so well for you. We appreciate your loyalty to the Lenovo Brand! Lenovo

  • Rated 5 out of 5 stars

    Good Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Daughter and Son in Law to use for a different variety of stuff. And they love it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 3 14 Laptop, model number 81W0009DUS. We are pleased to hear that the IdeaPad 3 14 is working out so well. This is a mid-level, moderate use configuration, with its AMD Ryzen 3 3250U processor. This Dual-Core/Four-Thread processor has a base speed of 2.6GHz and a boost speed of up to 3.4GHz. This configuration has 8GB of DDR4-2400MHz RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Lenovo

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely like this laptop. My son loves it and it works great for him since he is homeschooling.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 3 laptop. We are pleased to hear that the value and performance of the IdeaPad 3 meets your computing needs so well! Lenovo

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair of these for my kids to do remote schooling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luv the size!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy transaction to order n use curbside pick up, the workers were quick and very curtious

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 3 14 Laptop, model number 81W0009DUS. This is a mid-level, moderate use configuration, with its AMD Ryzen 3 3250U processor. This Dual-Core/Four-Thread processor has a base speed of 2.6GHz and a boost speed of up to 3.4GHz. This configuration has 8GB of DDR4-2400MHz RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Lenovo

  • Rated 5 out of 5 stars

    E-Learning Machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been great for my daughters E-Learning. Very light and easy for her to use.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 3 14 Laptop, model number 81W0009DUS, for your daughter. We are pleased to hear that the IdeaPad 3 14 meets your daughter's computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    GREAT MACHINE

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COOL MACHINE. I BOUGHT FOR RESALE.. SO FAR NO PROBLEMS FROM MY CUSTOMERS.. I WILL BUY AGAIN

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 3 14 Laptop, model number 81W0009DUS. We are pleased to hear that the IdeaPad 3 14 is working out so well for the users. Lenovo

  • Rated 5 out of 5 stars

    Leveno

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It easy to used. Love slim lightweight feel when carrying it. So much better than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For covid non traditional school

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased strictly for at-home schoolwork. We haven’t had any issues with the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, easy to use computer - as expected, and quick deliver! Setup was a breeze. Love the blue!

    I would recommend this to a friend