Customer Ratings & Reviews

We are sorry to hear that you are having issues with your Lenovo IdeaPad 3 14 Laptop, model number 81W0009DUS. We recommend you call Lenovo Tech Support for help with your specific issue at: 877-453-6686.

Hello, we are sorry to hear you experienced an issue installing the operating system on the Lenovo IdeaPad 3 14" laptop model number 81W0009DUS. Your device should not be having this issue. We recommend reaching out to Lenovo Tech support at 877-453-6686

We are sorry to hear that you are having issues with your Lenovo IdeaPad 1 14 Laptop, model number 81VS009GUS. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Here is a link to instructions for switching from Windows 10 S-Mode to Windows 10 Home:  https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode. There is a 30-day trial of McAfee Virus Protection installed and active on this computer. You do not need to use McAfee. Just uninstall McAfee, then install any Windows 10 compatible virus protection software. Here is a link to information on uninstalling McAfee from Windows 10:  https://service.mcafee.com/webcenter/portal/oracle/webcenter/page/scopedMD/s55728c97_466d_4ddb_952d_05484ea932c6/Page29.jspx?wc.contextURL=%2Fspaces%2Fcp&articleId=TS101331&_afrLoop=1355161020222084&leftWidth=0%25&showFooter=false&showHeader=false&rightWidth=0%25¢erWidth=100%25#!%40%40%3FshowFooter%3Dfalse%26_afrLoop%3D1355161020222084%26articleId%3DTS101331%26leftWidth%3D0%2525%26showHeader%3Dfalse%26wc.contextURL%3D%252Fspaces%252Fcp%26rightWidth%3D0%2525%26centerWidth%3D100%2525%26_adf.ctrl-state%3Dx25crirbo_9

Hello, we are sorry to hear you are experiencing this issue with your IdeaPad 3 Laptop. If you need support please reach out to customer service at 877-453-6686

Hello we are sorry to hear you are experiencing an issue with your Lenovo IdeaPad 3 14"laptop model # 81W0009DUS. We recommend reaching out to Lenovo Tech Support at 877-453-6686 for the next steps in resolving your issue.

We are sorry to hear you experienced this issue with your Lenovo - IdeaPad 3 14". We recommend contacting Lenovo Customer Support at 877-453-6686

Hello, we are sorry to hear you are experiencing this issue with your Lenovo IdeaPad 3 14" Laptop. Please reach out to our customer support team at 877-453-6686

Thank you for choosing the Lenovo IdeaPad 3 14 Laptop, model number 81W0009DUS. We are pleased to hear that the value and performance of the IdeaPad 3 14 meets your computing needs so well. This is a mid-level, moderate use configuration, with its AMD Ryzen 3 3250U processor. This Dual-Core/Four-Thread processor has a base speed of 2.6GHz and a boost speed of up to 3.4GHz. This configuration has 8GB of DDR4-2400MHz RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.

Hi, Thanks for choosing the Lenovo IdeaPad 3 14" Laptop. We are sorry to hear you are experiencing this issue with your battery. Here is a link to tips for getting more battery life within Windows 10:  https://support.microsoft.com/en-us/help/20443/windows-10-battery-saving-tips. If you need any additional assistance with the battery please reach out to our customer support team at 877-453-6686.

Thank you for choosing the Lenovo IdeaPad 3 14 Laptop, model number 81W0009DUS. We are pleased to hear that the IdeaPad 3 14 is working out so well for you. This is a mid-level, moderate use configuration, with its AMD Ryzen 3 3250U processor. This Dual-Core/Four-Thread processor has a base speed of 2.6GHz and a boost speed of up to 3.4GHz. This configuration has 8GB of DDR4-2400MHz RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.

We are sorry to hear that you are having issues with your Lenovo IdeaPad 3 14 Laptop, model number 81W0009DUS. This configuration ships with a 2CELL_35WH_INTERNAL, Lithium Polymer Battery, with a battery life of up to 7 hours. If you are only getting 1 hour of battery life, this issue may also be causing the slow performance you mention. First, set your screen brightness at less than 100-percent - try 80-percent to start with. Then, be sure Battery conservation Mode is turned off. This power management setting should only be used when the laptop is plugged in all the time. It will prolong overall battery life by only charging the battery to 60-percent of capacity. Here is a link to instructions for turning off Battery Conservation Mode: https://support.lenovo.com/us/en/solutions/ht103159. Also check what programs are running in the background on the computer. Be sure only the programs you want running in the background are. These programs will drain the battery. Here is a link to information about how to find out what programs are running in the background on your Windows 10 computer and how to manage them for better system performance: https://www.windowscentral.com/how-prevent-apps-running-background-windows-10. Then, finally, be sure any software you installed is compatible with Windows 10. Incompatible software will drain the battery at a faster rate. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.