Customer Ratings & Reviews

The Lenovo IdeaPad 3 14 Laptop, model number 81W0009DUS, ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Here is a link to instructions for switching from Windows 10 S-Mode to Windows 10 Home:  https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode. It is true that once you switch out of S-Mode you can not restore S-Mode to your device, this is to maintain the security of the S-Mode concept. You can however use either use McAfee trial virus protection software included with this model (purchase required after the 30-day trial), uninstall McAffee and turn on the free Windows Defender virus protection or, again uninstall McAfee and install any 3rd party virus protection software you choose to maintain the security level S-Mode brings to the computer.

Thank you for choosing the Lenovo IdeaPad 3 laptop. We are pleased to hear that the value and performance of the IdeaPad 3 meets your computing needs so well.

Thank you for choosing the Lenovo IdeaPad 3 14 Laptop, model number 81W0009DUS. We are pleased to hear that the features and performance of the IdeaPad 3 14 meets your computing needs so well. This is a mid-level, moderate use configuration, with its AMD Ryzen 3 3250U processor. This Dual-Core/Four-Thread processor has a base speed of 2.6GHz and a boost speed of up to 3.4GHz. This configuration has 8GB of DDR4-2400MHz RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.

Thank you for choosing the Lenovo IdeaPad 3 laptop. We are pleased to hear that the value and performance of the IdeaPad 3 meets your computing needs so well

Thank you for choosing the Lenovo IdeaPad 3 14 Laptop, model number 81W0009DUS. We are pleased to hear that the IdeaPad 3 14 meets your computing needs so well. This is a mid-level, moderate use configuration, with its AMD Ryzen 3 3250U processor. This Dual-Core/Four-Thread processor has a base speed of 2.6GHz and a boost speed of up to 3.4GHz. This configuration has 8GB of DDR4-2400MHz RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.

Thank you for choosing the Lenovo IdeaPad 3 14 Laptop, model number 81W0009DUS. This is a mid-level, moderate use configuration, with its AMD Ryzen 3 3250U processor. This Dual-Core/Four-Thread processor has a base speed of 2.6GHz and a boost speed of up to 3.4GHz. This configuration has 8GB of DDR4-2400MHz RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.

Hey there! Thanks for choosing the Lenovo IdeaPad 3 Laptop. We are pleased to hear the value, performance, and features of the IdeaPad 3 Laptop are meeting your computing needs so well!

Hi, Mark. Thank you for choosing the Lenovo IdeaPad 3 product line, we are happy to hear you were able to get the product with the screen size you truly desired. We appreciate your loyalty to the Lenovo brand.

The Lenovo IdeaPad 3 14 Laptop, model number 81W0009DUS, ships with a 2CELL_35WH_INTERNAL, Lithium Polymer Battery, with up to a 7 hour battery life, depending on the work the device is performing. If you are getting substantially less battery life, First, set your screen brightness at less than 100-percent - try 80-percent to start with. Then, be sure Battery conservation Mode is turned off. This power management setting should only be used when the laptop is plugged in all the time. It will prolong overall battery life by only charging the battery to 60-percent of capacity. Here is a link to instructions for turning off Battery Conservation Mode: https://support.lenovo.com/us/en/solutions/ht103159. Also check what programs are running in the background on the computer. Be sure only the programs you want running in the background are. These programs will drain the battery. Here is a link to information about how to find out what programs are running in the background on your Windows 10 computer and how to manage them for better system performance: https://www.windowscentral.com/how-prevent-apps-running-background-windows-10. Then, finally, be sure any software you installed is compatible with Windows 10. Incompatible software will drain the battery at a faster rate. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

The Lenovo IdeaPad 3 14 Laptop, model number 81W0009DUS, is a mid-level, moderate use configuration, with its AMD Ryzen 3 3250U processor. This Dual-Core/Four-Thread processor has a base speed of 2.6GHz and a boost speed of up to 3.4GHz. This configuration has 8GB of DDR4-2400MHz RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.

Thank you for choosing the Lenovo IdeaPad 3 14 Laptop. We are pleased to hear that the value, features and performance of the IdeaPad 3 14 meets your computing needs so well.

We are sorry to hear that you had issues with the webcam with manual Privacy Shutter, on your Lenovo IdeaPad 3 14 Laptop, model number 81W0009DUS. This model ships with a 720p (HD) webcam with manual Privacy Shutter. First, be sure that the Privacy Shutter is open all the way. If the red dot over the webcam lens is still visible, the Privacy Shutter is not completely open and the webcam will not function properly. Slide the Privacy Shutter tab all the way to the right, until the red dot over the webcam lens completely disappears. If the Privacy Shutter is open all the way and the issue continues with the webcam, be sure you have the latest version of Windows 10 on the computer. then update all of the BIOS files and drivers, including those for the webcam, up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

Thank you for choosing the Lenovo IdeaPad 3 14 Laptop, model number 81W0009DUS. This model ships with stereo 1.5W system speakers with Dolby Audio sound enhancement. For the best audio experience, be sure Dolby Audio is turned on and adjusted to your personal preferences. This model ships with a 2CELL_35WH_INTERNAL, Lithium Polymer Battery, with a battery life of up to 7 hours, depending on the work the device is performing. Here is a link to tips for getting more battery life within Windows 10:  https://support.microsoft.com/en-us/help/20443/windows-10-battery-saving-tips

Thank you for choosing the Lenovo IdeaPad 3 14 Laptop, model number 81W0009DUS. We are pleased to hear that the features and performance of the IdeaPad 3 14 meets your computing needs so well. This is a mid-level, moderate use configuration, with its AMD Ryzen 3 3250U processor. This Dual-Core/Four-Thread processor has a base speed of 2.6GHz and a boost speed of up to 3.4GHz. This configuration has 8GB of DDR4-2400MHz RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.