Customer Ratings & Reviews

We are sorry to hear that you had issues with the initial activation of Windows 10. Resetting the computer may correct this problem. This system is equipped with OneKey Recovery System. There is a very small pin hole on the right side of the device, right in between the headphone jack and the SD card slot on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.

The Lenovo IdeaPad 3 15 Laptop, model number 81WR000FUS, will boot from off to the Windows 10 Desktop Screen in less than 20-seconds. If you are experiencing slower boot times, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

The Lenovo IdeaPad 3 15 Laptop, model number 81WR000FUS will boot from off to the Windows 10 Desktop screen in less than 20-seconds. If you are getting slower boot times, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

This Lenovo IdeaPad 3 15 Laptop, model number 81WR000FUS, ships with a 15.6 inch (screen size measured diagonally) TN - HD (1366x768) 10-point Multi-touch screen, with a brightness level of 220 nits and has an Anti-glare coating. If your screen is more dim than it was originally, check to be sure that auto brightness has not been inadvertently turned on, then manually adjust screen brightness back to your personal preference. Here is a link to instructions for checking if auto/adaptive brightness is turned on within Windows 10:  https://www.tenforums.com/tutorials/70157-enable-disable-adaptive-brightness-windows-10-a.html. If the issue continues, we recommend you contact Lenovo Tech Support for additional help at: 877-453-6686.

We are sorry to hear that you are having issues with your Lenovo IdeaPad 3 15 Laptop. Even if you have switched out of S-Mode, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

The Lenovo IdeaPad 3 15 Laptop, model number 81WR000FUS, is a light to moderate workload capable configuration. This model ships with the 2-Core/4-Thread Intel Core i3-10110U processor, with a base speed of 2.1GHz and a boost speed of up to 4.1GHz. This processor is supported by 8GB DDR4-2666MHz RAM and a 256GB NVMe TLC solid state hard drive. This model ships with Windows 10 S-Mode 64-bit Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. If you are getting slower than expected performance, even if you have switched out of S-Mode, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you had issues with the touchpad on your Lenovo IdeaPad 3 15 Laptop, model number 81WR000FUS. Be sure that the touchpad has not been inadvertently turned off. Tap the HotKey in the F6 position on your keyboard to toggle the touchpad function on/off. If this does not fix the issue, resetting the computer back to original factory settings may correct the problem. This system is equipped with OneKey Recovery System. There is a very small pin hole on the right side of the device, right in between the headphone jack and the SD card slot on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you are having issues with the initial start up of your Lenovo IdeaPad 3 15 Laptop, model number 81WR000FUS. Try plugging the laptop in with the included AC adapter/charger and let the laptop charge for 15-minutes. Although all Lenovo laptops receive a battery charge at the factory, the battery level may drain to zero by the time the user attempts the initial setup of the laptop. Once the battery has charged for 15-minutes, press the power button and the computer will boot normally to the initial Windows 10 Activation Screen. If this does not happen and the laptop still does not start up, try resetting the computer back to original factory settings. This system is equipped with OneKey Recovery System. There is a very small pin hole on the right side of the device, right in between the headphone jack and the SD card slot on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.

The Lenovo IdeaPad 3 15 Laptop, model number 81WR000FUS, ships with an HD (720p) webcam with Privacy Shutter and Dual Array Microphones built in. If you are getting less than expected broadcast video performance, be sure you have taken the protective film off of the lens of the video camera. This is factory installed to cover the webcam lens during shipping to prevent damage to the camera lens. It must be removed before using the webcam for best video quality. If you continue to have issues, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you are having issues with your Lenovo IdeaPad 3 15 Laptop. Resetting your IdeaPad 3 15 back to original factory setting may correct the issue you are having. This system is equipped with OneKey Recovery System. There is a very small pin hole on the right side of the device, right in between the headphone jack and the SD card Slot on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you are having difficulty setting up your Lenovo IdeaPad 3 15 Laptop, model number 81WR000FUS. The IdeaPad 3 15 ships with easy, audio and on-screen, step by step setup instructions for the initial activation of Windows 10. This model ships with Windows 10 S-Mode 64-bit Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Here is a link to instructions for switching from Windows 10 S-Mode to Windows 10 Home:  https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode. If you have additional questions about your IdeaPad 3 15 we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you are having issues with your Lenovo IdeaPad 3 15 Laptop, model number 81WR000FUS. This computer will work directly out of the box for both offline as well as online activities with a compatible WiFi connection available or to use offline as a stand alone computer. If you are experiencing issues with the operation of your Lenovo IdeaPad 3 15 we recommend you contact Lenovo Tech Support for additional help at: 877-453-6686.

The Lenovo IdeaPad 3 15 Laptop, model number 81WR000FUS, ships with a 15.6 inch (screen size measured diagonally) TN - HD (1366x768) 10-point Multi-touch screen, with a brightness level of 220 nits and an Anti-glare coating.