Customer Ratings & Reviews

We are sorry to hear that you are having issues connecting to your home WiFi Network with your Lenovo IdeaPad 3 15 Laptop, model number. This model ships with Wide-Range/High Speed, 2x2 802.11ac frequency WiFi capability built in. If you are getting less than expected WiFi performance, first check to be sure you have the latest version of Windows 10/11 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 10/11. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10/11. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If this scan for updates show that no updates are currently needed, but the WiFi issue continues, you can directly update/reinstall the WiFi Driver within the Windows 10/11 Operating System on this Laptop. Here is a link to instructions for doing this:  https://allthings.how/how-to-install-or-update-windows-11-wifi-driver/#:~:text=In%20Settings%2C%20click%20on%20the,Download%20%26%20install'%20under%20it. If the issue still continues, we recommend you contact Lenovo Tech Support for additional help. Be sure to let the Lenovo Customer Support Technician know the troubleshooting steps you have already taken. Call at: 877-453-6686.

We are sorry to hear that you are having issues with your Lenovo IdeaPad 3 15 laptop, model number 82H801DQUS. Resetting this computer back to original factory settings may correct the issue you are having. This system is equipped with OneKey Recovery System. There is a very small pin hole on the right side of the device, right near the SD card slot on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you are having issues with the touch screen on your Lenovo IdeaPad 3 15 Laptop. Here is a link to instructions for enabling the touch screen on your Windows laptop:  https://support.microsoft.com/en-us/windows/enable-and-disable-your-touchscreen-in-windows-b774e29d-be94-990f-c20f-e02892e572fc. If you continue to have issues, we recommend you contact Lenovo Tech Support for additional help at: 877-453-6686.

We are sorry to hear that you are having issues with your Lenovo IdeaPad 3 15 Laptop. You can easily check to be sure you have the latest version of Windows 11 on the computer, then update all BIOS files and drivers up to that latest version of Windows 11. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 11. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

You can check what is taking up your disk space in Windows 11. Here is a link to instructions for doing this:  https://pureinfotech.com/whats-taking-up-space-drive-windows-11/. Once you have located what files are taking up the disk space, here is a link to information about cleaning up disk space in Windows 11:  https://pureinfotech.com/free-up-space-cleanup-recommendations-windows-11/. Also, be sure any software you installed is compatible with Windows 11. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to instructions for uninstalling McAfee from a Windows computer:  https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

The Lenovo IdeaPad 3 15 Laptop, model number 82H8018SUS, does have a backlit keyboard: To activate, hold down the Fn Key and at the same time, tap the Spacebar. Once to turn on the backlighting, twice to increase the intensity of the backlighting and three times to turn off the backlighting.

We are sorry to hear that you are having issues connecting your Lenovo IdeaPad 3 15 to your local WiFi network. You can directly update/reinstall the WiFi Driver within the Windows 11 Operating System on this Laptop. Here is a link to instructions for doing this:  https://allthings.how/how-to-install-or-update-windows-11-wifi-driver/#:~:text=In%20Settings%2C%20click%20on%20the,Download%20%26%20install'%20under%20it. If the issue continues, we recommend you contact Lenovo Tech Support for additional help at: 877-453-6686.

If the system fan is running while your Lenovo IdeaPad 3 15 Laptop is supposed to be at low workload or idle, first check to be sure that there are not updates to the Operating System downloading and being installed to the computer. Here is a link to instructions for checking whether there are updates currently installing on your computer:  https://csuf.screenstepslive.com/s/12867/m/48642/l/1343508-checking-for-windows-updates-on-your-pc. Second, if there are no updates being installed, now check what processes are running in the background on your computer. Be sure only those processes you want to be running are:  https://thegeekpage.com/find-applications-running-currently-on-windows-11/. If there are no updates being installed and all background processes that are running on your computer are supposed to be running and the system fan is still too loud, you can use Lenovo Smart Power to manually control fan and system performance: ( Fn + Q ) option to change the fan by undervolting the processor. If the issue continues, we recommend you call Lenovo Tech Support for additional help at: 877-453-6686.

We are sorry to hear that you are having issues with your Lenovo IdeaPad 3 15 Laptop. Resetting your computer back to original factory settings may correct the issue you are having. This system is equipped with OneKey Recovery System. There is a very small pin hole on the right side of the device, right near the SD card slot on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. Once you have the computer reset, even if you have switch out of S-Mode, be sure any software you installed is compatible with Windows 10/11. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10/11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you are having issues with your Lenovo IdeaPad 3 15 Laptop, model number 82H801DQUS. Resetting this computer back to original factory settings may correct the issue. If you are unable to boot the computer to reach the Windows Desktop Screen, this system is equipped with OneKey Recovery System. There is a very small pin hole on the right side of the device, right near the SD card slot on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you are experiencing some issues with your Lenovo IdeaPad 3 15 Touch Screen Laptop. Please refer to this forum to customize your touchpad sensitivity and settings: https://www.tenforums.com/tutorials/141385-adjust-touchpad-sensitivity-windows-10-a.html. If you are getting substantially less battery life, first, set your screen brightness at less than 100-percent - try 80-percent to start with. Then, be sure Battery conservation Mode is turned off. This power management setting should only be used when the laptop is plugged in all the time. It will prolong overall battery life by only charging the battery to 60-percent of capacity. Here is a link to instructions for turning off Battery Conservation Mode: https://support.lenovo.com/us/en/solutions/ht103159. Also check what programs are running in the background on the computer. Be sure only the programs you want running in the background are. These programs will drain the battery. Here is a link to information about how to find out what programs are running in the background on your Windows computer and how to manage them for better system performance: https://www.windowscentral.com/how-prevent-apps-running-background-windows-10. Then, finally, be sure any software you installed is compatible with Windows. Incompatible software will drain the battery at a faster rate. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on-screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

Thank you for choosing the Lenovo IdeaPad 3 15 Laptop. We are pleased to hear that the value and performance of the Ideapad 3 15 meets your computing needs so well.

Thank you for choosing the Lenovo IdeaPad 3 15 Laptop. We are pleased to hear that the value, features and performance of the Ideapad 3 15 meets your computing needs so well.