Customer Ratings & Reviews

Thank you for choosing the Lenovo IdeaPad 3 15.6in. FHD Touch Screen Laptop. We are very pleased to hear that the specifications and features of the Lenovo IdeaPad 3 15.6in. Touch Screen Laptop meet your computing needs so well.

Thank you for choosing the Lenovo IdeaPad 3 15 Laptop. We are pleased to hear that the value and performance of the IdeaPad 3 15 meets your computing needs so well.

Thank you for choosing the Lenovo IdeaPad 3 15 Laptop. We are pleased to hear that the ease of use and performance of the IdeaPad 3 15 meets your computing needs so well.

Thank you for choosing the Lenovo IdeaPad 3 15 Laptop. We are pleased to hear that the IdeaPad 3 15 meets your computing needs so well.

Thank you for choosing the Lenovo IdeaPad 3 15.6in. FHD Touch Screen Laptop. We are very pleased to hear that the specifications and features of the Lenovo IdeaPad 3 15.6in. FHD Touch Screen Laptop meet your computing needs so well. Should you want to play a CD, we suggest looking into this DVD/CD adapter -- https://www.bestbuy.com/site/lg-8x-external-usb-double-layer-dvdrw-cd-rw-drive-black/5852919.p?skuId=5852919.

We are sorry to hear that you are having issues with your Lenovo IdeaPad 3 15 laptop, model number 82H801DQUS. First, regarding the touchpad, you can adjust the touchpad in your system settings. You can get there by clicking on the magnifying glass at the bottom left of your Windows 10 screen. Type "touchpad" in the search window. Select "Mouse & touchpad settings" from the list of choices. You can make general adjustments to the touchpad there. You can also select "Additional mouse options" for more detailed adjustments to the touchpad sensitivity by increasing the delay of the touchpad. This model ships with wide-range/high speed 2x2 802.11ac frequency WiFi installed. If you are getting less than expected WiFi performance first, check to be sure you have the latest version of Windows 10/11 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 10/11. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10/11. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issues continues or there are no updates available, you can directly update/uninstall - reinstall the WiFi Driver within the Windows Operating System on this Laptop. Here is a link to instructions for doing this:  https://allthings.how/how-to-install-or-update-windows-11-wifi-driver/#:~:text=In%20Settings%2C%20click%20on%20the,Download%20%26%20install'%20under%20it. If the issues still continue, we recommend you contact lenovo Tech Support. Let your Customer Support Representative know the steps you have tried to fit the issues, so they do not duplicate your efforts: 877-453-6686.

We are sorry to hear that you are having issues with your Lenovo IdeaPad 3 15 Laptop after upgrading to Window 11 Operating System. check to be sure that after updating to Windows 11, all BIOS files and drivers are also up date with that latest version of Windows 11. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 11. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

We are sorry to hear that you are having issues with your Lenovo IdeaPad 3 15 laptop, model number 82H801DQUS. The issues you mention with the touch screen and the other Operating System errors you describe are not normal. First, even id you have switched out of S-Mode, be sure any software you installed is compatible with Windows. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If there is no incompatible software installed but the issues persist, check to be sure you have the latest version of Windows on the computer. Then update all BIOS files and drivers up to that latest version of Windows. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

Thank you for choosing the Lenovo IdeaPad 3 15 Laptop. We are pleased to hear that the IdeaPad 3 15 Laptop is working out so well for you.

Thank you for choosing the Lenovo IdeaPad 3 15 Laptop. We are pleased to hear that the features and performance of the Ideapad 3 15 meets your computing needs so well.

No. The Lenovo IdeaPad 3 15 Laptop, model number 82H801DQUS, does not have an International Manufacturer's Warranty. There is a limited, 1-year Manufacturer's Warranty, covering hardware OEM issues that is valid in the USA and Canada only.

Thank you for choosing the Lenovo IdeaPad 3 15 laptop, model number 82H801DQUS. This model ships with Windows 11 S-Mode, 64-bit Operating System installed. Windows 11 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 11 Home 64-bit Operating System, at no additional cost. If you choose to switch out of S-Mode for Windows 11 Home: Here is a link to instructions for switching from Windows 11 S-Mode to Windows 11 Home:  https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode

We are pleased to hear that the features and performance of the Lenovo IdeaPad 3 15 Laptop, model number 82H801DQUS, meets your computing needs so well. This model ships with Windows 11 S-Mode 64-bit Operating System installed. Windows 11 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 11 Home 64-bit Operating System, at no additional cost. If you choose to switch out of S-Mode for Windows 11 Home: Here is a link to instructions for switching from Windows 11 S-Mode to Windows 11 Home:  https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode

We are sorry to hear that you are having issues with the start button on your Lenovo IdeaPad 3 15 Laptop, model number 82H801DQUS. First, try a restart of your computer after the upgrade to Windows 11. If the issue continues with the start button after a restart of the computer, we recommend you contact lenovo Tech Support for additional help at: 877-453-6686.

Thank you for choosing the Lenovo IdeaPad 3 15 laptop. We are pleased to hear that the IdeaPad 3 15 meets your computing needs so well.