Customer Ratings & Reviews
- Model:
- 81X800KLUS
- SKU:
- 6497829
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the IdeaPad 3's touchscreen, ease of use, performance, and value for its price. Many appreciate its lightweight design and fast SSD, finding it to be a good size for their needs. However, some users point to the battery life as needing improvement, and others express dissatisfaction with the pre-installed operating system. The limited storage capacity is also a concern for some customers.
This summary was generated by AI based on customer reviews.
Very bad merchandise!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got like two months ago and since today doesn’t work. I contact some specialist and they couldn’t help me I’m gonna return it. I can’t believe it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear you are having issues with your Lenovo IdeaPad 3 15 Laptop, model number 81X800KLUS. Resetting your computer back to original factory settings may fix the issue you are having. Power off the computer and plug in the AC adapter/charger with the computer powered off. This system is equipped with OneKey Recovery System. There is a very small pin hole on the right side of the device, right near the in between headphone jack and the SD card slot on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes, with the power off. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.
- Pros mentioned:Speed, Touch screen
Great laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is excellent. Fast, touchscreen is great, good size. The internet spot is a usbc so you need an extra adapter instead of just plugging in like all computers these days. I had to drive back to Best Buy to get the adapter even though I asked if I needed anything else to plug the Ethernet directly into it. Then I had to ask 3 times if they gave me the correct adapter for (point to computer). When I went to check myself they looked again and found it was wrong. The computer is great, I should have just Ron Swansoned the whole thing.
I would recommend this to a friend Disappointed with my Best Buy platinum service con
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality for the price. Second laptop we had to use because you can’t find a way to fix our current lap top.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with youe Lenovo IdeaPad 3 15 Laptop, model number 81X800KLUS. This model ships with Windows 11 S-Mode, 64-bit Operating System installed. Windows 11 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 11 Home 64-bit Operating System, at no additional cost. Even if you have switched out of S-Mode for Windows 11 Home, be sure any software you installed is compatible with Windows 11. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to instructions for uninstalling McAfee from a Windows computer: https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
LittleBang4the buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow computer but an excellent computer for school children.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We always recommend you check the requirements and compatibility of any software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software you will need to use and your workload.
Didn’t work right out of the box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop would freeze during the initial set up. Defective open box laptop. I returned it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Open-Box Model, Lenovo IdeaPad 3 15 Laptop, model number 81X800KLUS. Resetting your computer back to original factory settings may fix the issue you are having. This system is equipped with OneKey Recovery System. There is a very small pin hole on the right side of the device, right in between the headphone jack and the SD card reader slot on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes, with the power off. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Not worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not purchase. Compute keeps crashing when using edge
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaPad 3 15 Laptop, model number 81X800KLUS. This model ships with Windows 11 S-Mode, 64-bit Operating System installed, which uses the Microsoft Edge Internet Browser as its default Internet Browswer. Windows 11 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 11 Home 64-bit Operating System, at no additional cost. Even if you have switched out of S-Mode for Windows 11 Home, be sure any software you installed is compatible with Windows 11. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to instructions for uninstalling McAfee from a Windows computer: https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Open box - issues (don’t buy)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Issues with open box computer. I do not recommend open box items, discount is not worth issues.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaPad 3 15 laptop, model number 81X800KLUS. Resetting your computer back to original factory settings may correct the issues you are having. Power off the computer. This system is equipped with OneKey Recovery System. There is a very small pin hole on the right side of the device, right in between the headphone jack and the SD Card Slot on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Do Not recommend to buy this laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was the worse laptop that I have ever seen. I had very difficulty with it to use.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaPad 3 15 Laptop, model number 81X800KLUS. This IdeaPad 3 15 ships with Windows 11 S-Mode, 64-bit Operating System installed. Windows 11 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 11 Home 64-bit Operating System, at no additional cost. If you choose to switch out of S-Mode for Windows 11 Home: Here is a link to instructions for switching from Windows 11 S-Mode to Windows 11 Home: https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307#WindowsVersion=Windows_11. If you have questions about your Lenovo IdeaPad 3 15 laptop, we recommend you contact Lenovo Tech Support for additional information at: 877-453-6686.
Return policy is ridiculous.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen was broken after 18 days. 15 day return policy. Not worth it to get fixed.
No, I would not recommend this to a friendNot the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great laptop. Cheap screen quality, and keys are super sensitive
No, I would not recommend this to a friendAWFUL DON'T BUY!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop constantly freezes or the screen turns black.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaPad 3 15, model number 81X800KLUS. We recommend that you check for updates through Windows Updates for software and drivers that need to be installed. Upon doing so, if your problem persists, resetting your laptop back to original factory settings may correct the issue you are having. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. Once you have reset the computer, be sure any software you install is compatible with Windows 11 in S-Mode. If the problem persists, we recommend you contact Lenovo Tech Support for additional help. Let the Customer Service Specialist know the troubleshooting steps you have already taken. Call at: 877-453-6686.
Lenovo Ideapad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. Camera is by far the worst with grainy picture
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .This Lenovo IdeaPad 3 15 Laptop, model number 81X800KLUS, ships with a HD 720p webcam, with Privacy Shutter and Dual Array Microphones, built in. Here is a link to some tips for improving the quality of your broadcast video image: https://www.techradar.com/how-to/how-to-make-any-webcam-look-better. If you have questions about your Lenovo IdeaPad 3 15 Laptop, we recommend you contact Lenovo Tech Support for additional information at: 877-453-6686.
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor screen. Not sharp Upgraded to a HP. Worth the extra coat
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .This Lenovo IdeaPad 3 15 Laptop, model number 81X800KLUS, ships with a 15.6 inch (screen size measured diagonally) TN - HD (1366x768) 10-point Multi-touch screen, with a brightness level of 220 nits, has an Anti-glare Coating. This screen provides 67 Percent of the sRGB (45 Percent NTSC) color gamut.
Doesn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work. I have to return it for a replacement
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaPad 3 15 Laptop, model number 81X800KLUS. This model ships with Windows 11 S-Mode, 64-bit Operating System installed. Windows 11 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 11 Home 64-bit Operating System, at no additional cost. Be sure the software/work you are trying to use/perform is compatible with Windows 11 S-Mode. If you need to switch out of S-Mode for Windows 11 Home: Here is a link to instructions for switching from Windows 11 S-Mode to Windows 11 Home: https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307#WindowsVersion=Windows_11. If you have questions about your Lenovo IdeaPad 3 15, we recommend you contact Lenovo Tech Support for additional information at: 877-453-6686.
Not a good laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good laptop. Speed is very slow. It's not usable
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that the Lenovo IdeaPad 3 15 Laptop, model number 81X800KLUS, does not meet your computing needs. We always recommend you check the requirements and compatibility of any software/games you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software/games you will need to use and your workload.
- Pros mentioned:Speed
Loving it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly and very fast! Can run my games and work at the same time!
I would recommend this to a friend - Cons mentioned:Battery life
1st Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer for school use- Battery life could be a little longer
I would recommend this to a friend - Pros mentioned:Ease of use
Gets the job done
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is good for school work and for other things. It can so support games on it. If you are looking for a school work laptop and to game on it. This is the best one out there.
I would recommend this to a friend Great laptop!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this computer for three years now and it is still going strong. My son used it for college and just graduated. I am now using it for my business and looking at buying another one.
I would recommend this to a friend- Pros mentioned:Price
Laptop Gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's a gift but got a good recommendation from friends who are familiar with good laptops. Price is the best factor for buying.
I would recommend this to a friend