Customer Ratings & Reviews

We are sorry to hear that you are having issues with the built in microphone within your Lenovo IdeaPad 3 15 Laptop. First test your microphone by using the audio recorder within Windows 10. Here is a link to instructions for using the audio recorder within Windows 10:  https://support.microsoft.com/en-us/windows/how-to-use-voice-recorder-6fbb53d5-0539-abda-a9a4-0bcb84a778e7. If you are able to record and playback your recording normally, check your audio settings within the video conferencing APP you are using. Be sure to select your computer microphone for audio and that you are off mute, both at the computer and at the APP itself. If the issue continues, we recommend you contact Lenovo Tech Support at: 877-453-6686.

The Lenovo IdeaPad 3 15" laptop model number 81WE011UUS ships with and Intel Core i3 processor with base seeds of 1.2 GHZ and boosts to 3.4GHz. Its 8GB system memory and snappy 256 GB SSD mean this machine boots and loads programs quickly, is great for multitasking between programs and multiple internet tabs, and is great with productivity software suites like Microsoft office. If your machine is running slow Be sure any software you installed is compatible with Windows 10 S Mode. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available (and therefore certified by Microsoft) at the Microsoft Store. If you do not need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC” Then click on "Get Started" and follow the on-screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

Hello, we are sorry to hear you are experiencing this issue with the Lenovo 3 15" laptop model # 81WE011UUS. Please ensure you have installed in the latest version of windows 10, System device drivers, and BIOS. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan” In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

Hello we are sorry to hear you are having an issue with the keys in your Lenovo IdeaPad 3 15" laptop. We recommend reaching out to your Local Geek Squad for repairs, or you may get in contact with Lenovo Tech Support Directly at 877-453-6686

Hello, this is not a Chromebook this is the Lenovo IdeaPad 3 15 " laptop model # 81WE011UUS which ships with Windows 10 Home (in S-mode). Windows 10 S-Mode provides added security by only allowing APPs available (and therefore certified by Microsoft) at the Microsoft Store. If you do not need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Here is a link to instructions for switching from Windows 10 S-Mode to Windows 10 Home:  https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode. If after switching out of S-Mode your issue persists please Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC” Then click on "Get Started" and follow the on-screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

The Lenovo IdeaPad 3 15 Laptop, model number 81WE011UUS, ships with a 15.6-Inch (screen size measured diagonally) IPS LCD w/LED Backlight (Anti-glare) screen, with a refresh rate of 60Hz, a resolution of 1920 x 1080 (FHD) and a brightness level of 250 nits. This configuration uses integrated graphics processing within the Intel Core i3-1005G1 processor. It is the integrated, Intel UHD Graphics version.

The Lenovo IdeaPad 3 15 Laptop, model number 81WE011UUS, ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. In order to connect your device to this laptop, you may need to switch out of S-Mode into Windows 10 Home Operating System. We recommend you check with the device manufacturer's website for compatibility with Windows 10 S-Mode. If not compatible, here is a link to instructions for switching from Windows 10 S-Mode to Windows 10 Home:  https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode

Thank you for choosing the Lenovo IdeaPad 3 laptop. We are pleased to hear that the value and performance of the IdeaPad 3 meets your computing needs so well! We appreciate your feedback as we are always looking for ways to improve our laptops.

Thank you for choosing the Lenovo IdeaPad 3 15" laptop. We are pleased to hear that the IdeaPad 3 is working out so well for you. We appreciate your loyalty to the Lenovo Brand.

Hello. Thank you for choosing the Lenovo IdeaPad 3 laptop. We are pleased to hear that the value and performance of the IdeaPad 3 meets your computing needs so well!