Customer Ratings & Reviews

A good mid range laptop shadowed by an eyesore screen. Manufacturer will reply to other customers the screen features as if we should be aware of how bad this screen is. I can compare it to a super cheap compaq I bought back to 2006. If you reduce brigthness you probably wont be able to view the poor details it already has to offer. Anyways, I may recommend buying it at the $350; not for the almost 600 they are asking now

Was working fine, then got the black screen, geek squad said the motherboard was broken. I'm not an expert on computers but under 3 years seems pretty short for the useful life of one.

Love my new laptop computer. Does everything I would expect it to do. Easy to use as well.

first 2 days was pleased seemed to be quite fast at least compared to what i was used to in past. some problem could not disable the defender nor windows firewall even though it read that they were uninstalled but they weren't. Anyway after 2 days and spending a lot of time loading applications and my notes then it would not boot anymore as got message "..windows stop code thread exception not handled storport.sys..." and then the message ' preparing to repair or something to that effect but it was just constantly on the screen while nothing was happenning. Anyway took it back to best buy and said i was willing to let them see if they could repair it but he couldn't easily do so or atleast not for free so i just lost my updated information and all the app's and time i spent. I informed that i would even consider exchange but none available so i just got money back.

Wi-Fi no longer works! Device manager shows yell on the intel adapter. Updating driver said driver is current uninstalling and reinstalling gave the same error. Could not find other resources to fix

Great battery life screen is good and this laptop is perfect for a student.

Havent got mine yet but im sure its going to be a really good laptop

i love it the battery never dies so radical dadical

I bought this laptop Nov 2020. Less than 2.5 years laptop mother board was not working and it’s cost around $300 bucks. Not suggesting this laptop.

This is the SECOND Lenovo laptop I've had since Christmas. My partner bought one for me for Christmas. I kept getting a message that the charger (which is obnoxiously large and looks like something we would have used in 2004), was plugged in but not charging. I went to forums where others posted about the same issues, and tried the things they suggested. Nothing worked. As I watched my battery conjuring to drain with no charging capabilities, I made an appointment with Geek squad who eventually told me to return it. So I did...and got another one. I kept my fingers crossed that this serving I've would work as wonderfully as my HP has. It didn't. It arrived at the house on January 9, and arrived with battery power at 97 percent. I plugged in the charger and hoped for the best. To my astonishment it miraculously charged to 100 percent, then stopped charging. Again, the battery reads the same thing (plugged in, not charging). I re read and re tried a second time, the suggestions in the forums, and once again, morning worked. I called tech support, who had me update and uninstall and reinstall battery drivers. That didn't work. The Lenovo tech agent ran diagnostics on my 9 day old machine and told me that the hardware was defective and there was nothing they could do. He told me to return it where I bought it. So now I get to mask up again and go back to Best Buy to return it for a second time. Hopefully Best Buy will let me get a different manufacturer because I'm done with IBM/Lenovo.

This is my first, and last, Lenovo product. I purchased to work from home and can't use it much. The sound has an echo when in zoom meetings, so I can't zoom on this device. Also, it keeps randomly freezing up and I can't ctrl+alt+delete or turn it off. I have to wait for the battery to die to restart! Of course, I didn't find the issues out until day 20 something so best buy wasn't hepful. Lenovo support can't figure out the sound issue, so I'll have to send it in. Currently waiting for a call back about the freezing up issue. DO NOT BUY THIS!