Customer Ratings & Reviews
- Model:
- 81WF004CUS
- |
- SKU:
- 6449490
Customer reviews
Rating 3.8 out of 5 stars with 711 reviews
(711 customer reviews)Rating by feature
- Battery Life3.8
Rating 3.8 out of 5 stars
- Speed3.2
Rating 3.2 out of 5 stars
- Display3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers enjoy the large screen, affordable price, and user-friendly nature of the Ideapad 3 17. It is lightweight and suitable for work. However, some users have concerns about its performance, boot time, and battery life.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the purchase of the Lenovo laptop. It is fast enough to do my routine work with QuickBooks and not to take forever to boot or open a program.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 3 17 Laptop. We are pleased to hear that the performance of the IdeaPad 3 17 meets your computing needs so well.
- Cons mentioned:Speed
Rated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laggy does not begin to describe how badly this performs. There are several seconds between action and response. There is no scrolling, just your screen jumping around. Went back the same day I got it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your lenovo IdeaPad 3 17 laptop, model number 81WF004CUS. This model ships with Windows 10 S-Mode, 64-bit Operating System installed. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Even if you have switched out of S-Mode, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to instructions for uninstalling McAfee from a Windows computer:  https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Rated 5 out of 5 stars
Sales force very knowledgable.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This s just like my mine only 5 years newer. Great updates and a wonderful brand - LENOVA!!! Delighted to have and the Geek Squad there if I need any assistance.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 3 17 Laptop, model number 81WF004CUS. We are pleased to hear that the IdeaPad 3 17 meets your computing needs so well.
Rated 3 out of 5 stars
Bought Open box satisfactory but AC adapter missin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Missing part, AC adapter is missing though purchased
No, I would not recommend this to a friendRated 3 out of 5 stars
Better out there for the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit starts up slow and isn't efficient for work tasks.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad 3 17 Laptop, model number 81WF004CUS, will boot from off to the Windows desktop screen in less than 40-seconds. If you are experiencing slower boot times, be sure any software you installed is compatible with Windows. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom of your Windows Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Rated 5 out of 5 stars
So far so good!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pretty nice laptop, i replaced the hard drive with a ssd drive and added ram, now its a powerhouse. buy it and upgrade it, great laptop!!
I would recommend this to a friend- Cons mentioned:Performance
Rated 1 out of 5 stars
Rubbish
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead slow. Waste of time (purchasing - getting frustrated- resetting to factory setting -returning). You wanna do the same ??? Go ahead.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad 3 17 Laptop, model number 81WF004CUS, will boot from off to the Windows 10 Desktop Screen in less than 40-seconds. This configuration ships with Windows 10 S-Mode 64-bit Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. If you are experiencing slower boot times and/or generally slower than expected performance, even if you have switched out of S-Mode, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
- Cons mentioned:Speed
Rated 1 out of 5 stars
Incredibly slow
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Without a doubt the worst computer I've ever used. Runs incredibly slow and constantly has 100% disk usage. It took me an hour to write this review. My 5 year old lenovo yoga runs better than this does new.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .This Lenovo IdeaPad 3 17 Laptop, model number 81WF004CUS, will boot from off to the Windows 11 Desktop Screen in less than 40-seconds. It ships with high speed 2x2 802.11ac frequency WiFi capability. If you are getting slower than expected overall performance, be sure any software you installed is compatible with Windows 11. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Rated 5 out of 5 stars
Great for Beginners.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop helps with all my small business needs and is simple for me to show my husband how to use, as he is novice to owing his own laptop.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 3 17 Laptop for your business. We are pleased to hear that the IdeaPad 3 17 is working out so well for you and your husband.
Rated 3 out of 5 stars
it's ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it is reasonably priced it is hard to use a coreless mouse
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .You can easily use any Windows 10 compatible wireless mouse with the Lenovo IdeaPad 3 17 Laptop, model number 81WF004CUS. You can use either a wireless USB mouse or a Bluetooth mouse that is compatible with the Bluetooth 5.0 version capability built into the Lenovo IdeaPad 3 17. Here is a link to instructions for connecting a wireless mouse to a Windows 10 laptop:  https://www.lifewire.com/connect-wireless-mouse-4176584.
Rated 5 out of 5 stars
Lenovo purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly perfect product. Easy installation and ease of use. Recommendation to friends and family. Store staff was very knowledgeable and very helpful.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 3 17 Laptop. We are pleased to hear that the easy setup and use as well as the performance of the IdeaPad 3 17 meets your computing needs so well.
Rated 5 out of 5 stars
Its great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great product but sometimes has issues when it receives an update from microsoft. Id recommend getting an external ssd
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 3 17 Laptop. you can keep your IdeaPad 3 17 running at its best by regularly checking to be sure you have the latest version of Windows 10 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
Rated 3 out of 5 stars
Heavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good memory but so huge to carry it anywhere is a chore
No, I would not recommend this to a friendRated 5 out of 5 stars
A life saver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy I made this purchase, I needed a replacement because my previous laptop was broken in an accident. This was a quick and easy-to-use replacement.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .thank you for choosing the Lenovo IdeaPad 3 17 Laptop. We are pleased to hear that the IdeaPad 3 17 meets your computing needs so well.
- Cons mentioned:Speed
Rated 1 out of 5 stars
Return Bad Lenovo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it open box and found out why it was returned, it is so slow and WiFi disconnects constantly, I don’t believe that it was tested before it was sold to me and now BB won’t take it back. Terrible service.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaPad 3 17 Laptop, model number 81WF004CUS. Resetting the computer back to its original factory settings may correct the issues you are having. This system is equipped with OneKey Recovery System. There is a very small pin hole on the right side of the device, right in between the headphone jack and the SD card slot on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Rated 3 out of 5 stars
new computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.better if keyboard lights up. not comfortable or easy to use.
No, I would not recommend this to a friendRated 5 out of 5 stars
Pepe's Little Man
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very fast, easy to use, and every thing I was looking for in a laptop. I really enjoy the 17 inch screen and the quality of the picture is amazing.
I would recommend this to a friendRated 5 out of 5 stars
George H
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Manager was fair after my unusual situation with my original computer being returned with repair. Hence I bought a new one. Settled on an equitable price.
I would recommend this to a friendRated 5 out of 5 stars
Lenovo Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop that is really fast. Still trying to find out all the wonderful things it can do, but it is quickly helping me forget my last laptop.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 3 17 Laptop. This model ships with Windows 10 S-Mode 64-bit Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. To learn your way around Windows 10, you may want to try YouTube.com (just type that address in your browser address window). There are hundreds for free instructional videos there about Windows 10. Just type Windows 10 Introduction in to the YouTube search window. You can watch free videos there that will show you the basics all the way up to tips and tricks videos and they're all free.
- Cons mentioned:Speed
Rated 1 out of 5 stars
Slow...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should have paid more attention to other reviews. Machine is just plain slow. Not much faster than the 6 year old HP it replaced. Should have just gone to Walmart and purchased another HP and saved about $300.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad 3 17 Laptop, model number 81WF004CUS, will boot from off to the Windows 10 Desktop Screen in less than 40-seconds. If you are experiencing slower boot times, even if you have switched out of S-Mode, Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.














