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Customer Ratings & Reviews

Your price for this item is $535.99
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Customer reviews

Rating 3.8 out of 5 stars with 711 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 3.9 out of 5 stars

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Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers enjoy the large screen, affordable price, and user-friendly nature of the Ideapad 3 17. It is lightweight and suitable for work. However, some users have concerns about its performance, boot time, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 711 reviews
  • Rated 1 out of 5 stars

    Microphone does not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not ourch if you plan to be on zoom or talk to anyone using your PC. The microphone does not work! When I called best buy I was told they only have a 2 week grace period for returns or exchanges. I did not test it until 3 weeks after purchase when on zoom all they could hear when I spoke was static. I purchased this computer specifically for trainings and or educational purposes from home and need to be able to access zoom. Now I will have to purchase a headset as well.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with the onboard microphone within your Lenovo IdeaPad 3 17 Laptop, model number 81WF004CUS. First be sure your microphone is not on mute. Tap the HotKey in the F1 position on your keyboard to be sure the microphone is off mute. Then use the HotKey in the F3 position on your keyboard to increase the microphone volume. You can test your microphone offline by using the Windows 10 Audio Recorder APP installed on this computer. Here is a link to instructions for accessing the Windows 10 Audio Recorder:  https://support.microsoft.com/en-us/windows/how-to-use-voice-recorder-6fbb53d5-0539-abda-a9a4-0bcb84a778e7. If you are able to playback the audio you recorded and hear it, be sure your microphone is off mute before you use it again. Also if you are using an online video conferencing APP be sure you are off mute within the video conferencing APP settings as well. If the issue continues, we recommend you contact Lenovo Tech Support before you purchase a headset, as the problem may also effect the headset functionality as well, call Lenovo Tech Support at: 877-453-6686. Lenovo

  • Rated 5 out of 5 stars

    Tony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this laptop but my girlfriend knocked it off the night stand it is now in the hands of Geek Squad

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Thanks for nothing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A JOKE RIGHT ? We were told we could pick it up on Wed the 11th and it wasnt there. "itll be the next day" they said. And told the same thing on friday, saturday and sunday. So we CANCELLED THE ORDER SINCE IT WAS FOR OUR DAUGHTERS BIRTHDAY AND GOT ONE SOMEWHERE ELSE. Funny thing though. at the store they said call the 1-888 number to verify its in. when we did that they said GO TO THE STORE TO FIND OUT IF ITS THERE. Several young employees are BEYOND rude and dis respectful. IF I ever need to go to a best buy it will be worth it to drive an hour out of the way.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and this laptop looks experience

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it, Best buy made it easy to setup. Unique design and very light to carry

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 3 17 laptop for your children. We are leased to hear that the easy setup, features and performance of the IdeaPad 3 17 are working out so well for your children. Lenovo

  • Rated 5 out of 5 stars

    MY LENOVO COMPUTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM VERY PLEASED WITH LENOVO LAPTOP, AND WHEN A NEW COMPUTER IS IN THE FUTURE, I WOULD BUY LENOVO AGAIN.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 3 17 Laptop, model number 81WF004CUS. We are pleased to hear that the IdeaPad 3 17 is working out so well for you. Lenovo

  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thats was the best pick for me. I'm enjoying learning all the different function my computer provides.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 3 17 Laptop, model number 81WF004CUS. This model ships with Windows 10 S-Mode 64-bit Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Lenovo

  • Rated 5 out of 5 stars

    newtoy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for at least a 17 inch laptop and found it at best buy. It's lightweight and nice looking

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 3 17 Laptop. We are pleased to hear that the features and performance of the IdeaPad 3 17 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    A Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Great Computer, The only problems i have is with Microsoft Edge is acting up. Pretty fast,

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 3 17 Laptop, model number 81WF004CUS. Concerning issues with your Microsoft Edge Web Browser, check for updates for the Edge Browser - In the browser, go to Settings and more > Help and feedback > About Microsoft Edge (edge://settings/help). If the About page shows Microsoft Edge is up to date., you don't need to do anything. If the About page shows An update is available. Select Download and install to proceed. Lenovo

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Super slow computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the slowest computer i have ever worked with. Complete waste of money. I have to wait for 10 minutes only to turn it on and unlock it most of the time.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 3 17 Laptop, model number 81WF004CUS will boot from off to the Windows 10 Desktop screen in less than 40-seconds. If you are getting slower boot times, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686. Lenovo

  • Rated 5 out of 5 stars

    My Lenovo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Lenovo laptop. I like the 17 inch screen and the keyboard. Especially like the color!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 3 17 laptop. We are pleased to hear that the features and performance of the IdeaPad 3 17 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop. Clear pic. Sleek, slim build that easily fits in my carrying case. Highly recommend

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 3 17 Laptop. We are pleased to hear that the IdeaPad 3 17 meets your computing needs so well. Lenovo

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slow slow processing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worste machine I have ever purchased. Runs so slow. Writing a letter becomes a project. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size display and it works great! I upgraded the HDD to a 1TB SSD and it’s lightning fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for business users

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for business users, good performance at good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm only just learning to use it, but I like it a lot! It has many new features I am finding useful.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 3 17 Laptop. We are pleased to hear that the IdeaPad 3 17 is working out so well for you. Lenovo

  • Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo has got to be the best brand of computer I’ve ever owned. No problems at all here!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 3 17 Laptop. We are pleased to hear that the IdeaPad 3 17 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Affordable laptop that is useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need at an affordable price. Well balanced laptop with a none touch screen.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 3 17 Laptop. We are pleased to hear that the features and performance of the IdeaPad 3 17 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Absolutely satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop surpasses my expectations. The Geek Squad did an awesome job setting up my new device.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 3 17 laptop. We are pleased to hear that the IdeaPad 3 17 meets your computing needs so well. Lenovo

  • Rated 1 out of 5 stars

    Two lemons in a row

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the first one I purchased because I could not load programs even after I took the Windows "S" off. Best Buy replaced it with a new computer. The new replacement Lenovo computer had a hard time even booting, When it did boot the computer would freeze when I tried to run a program. Again Best Buy fixed the problem with a new computer, this time a HP laptop that ran great right out of the box. I say stick to the HP computers.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with your Lenovo IdeaPad 3 17 Laptop, model number 81WF004CUS. Even if you have switched out of S-Mode to Windows 10 Home, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686. Lenovo

  • Rated 5 out of 5 stars

    good computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great. love it. good picture, good bluetooth, use it attached to my tv for smart functions.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 3 17 laptop. We are pleased to hear that the features and performance of the IdeaPad 3 17 meets your computing needs so well. Lenovo