Customer Ratings & Reviews

I was looking for a basic laptop to do some internet work and surfing. This came up at a great discount and I couldn’t be happier. It works as I should, fast boot up is a plus! This is a great personal laptop . Works fine for everyday needs.

Still getting use to it. The touch screen helps navigation.

Great computer for the price! I dont stream or download much, so i cant speak to the speed or storage capabilities...but no issues with day-to-day internet use for work. Only small negative is battery life seems like its 3-4 hours then need to plug back in.

Absolutely loving my Laptop! It's got the perfect mix of power and portability for my busy lifestyle. It meets all my needs. Definitely recommend it if you want a laptop that can do it all!

My review is exactly what I said. I am the one typing! It is a miracle! Can you just accept these few words. My money was spent at your store and a sales person, whose name is Josh. Excellent. The tech, Jason, excellent. Good, real good, are hard to find and keep. PLG

Good laptop, did the work. Would recommend definitely

So a brand new computer with no instruction manual. Windows 11 was corrupted and had to be reloaded. How do you do that? So went on line with my phone for two hours trying to establish a Microsoft account and do all the hoops guessing. No support from Lenovo. They said send an email. Umm my. Computer doesn’t work so no email. Phone service is a joke. Best Buy no help. Had to ask a friend and after an afternoon poking around we reimaged the drive and it now works. Never again! Next time a dell from Amazon.

It is a good lap top for the price .Fast,good battery life ,

I love my laptop for my girl ,my best buy ever thank you for everything ❤️

This was a gift for my mom. It's a great option for someone who just wants to navigate the internet and have some internal storage for pictures, videos, etc. Overall, she is happy with the purchase.

The overall product is good. For every day normal usage its good.

Worked great. Has everything firewalled.great speed

A good computer for the price with plenty of features.

I know when I walk into Best Buy I will get the best care. My questions will be answered. I get good answers about something I am interested in. The staff is amazing, always helpful. Thank you

Best Buy has the most terrible customer service I have experienced in a looong time. Don't shop there often but went in to buy a laptop that I had previously researched. It should ahve taken 5 minutes to grab it, pay and go. Instead, I waited on the sales floor for over 45 minutes while the only sales rep in the computer department helped an elderly customer walk through the entire history of laptops vs desktops and then line by line through the warranty. 45 freaking minutes while others sales people wandered aimlessly but couldn't help in his department. I eventually stood there and ordered the laptop from my phone while I waited. When my online purchase was complete I walked out ofthe store and waited for my delivery. The store itself was almost completely empty as usual. The laptop arrived and is working great.

Love it. The software purchased was easy to install and it powers up quickly and easily. The graphics are wonderful and so far the computer is working fabulously.

Nice, easy to use laptop! Enough memory for daily use and great functionality. Easily set up main screen for quick access to everything I needed. This is my second Lenovo laptop and I would go back and get the same one again.

This Laptop was purchased for my daughter. I truly believe that this was the best option in the laptop category. My mind wasn't set on getting this particular laptop, but once I started playing with the display, I instantly fell in love with it.

Excellent lap top. Easy to use. Great Storage capacity. Bought it one month ago, no problems so far. Support team at the Geek squad were very helpful in transferring files from the previous laptop.

This will be the 4th Lenovo we have purchased in the past 6 years. We use them in our business and at home. No issues so far. Very happy with our purchases and highly recommend!!