Customer Ratings & Reviews

I am not sure.. My purchase was recent, and the computer crashed in less than 2weeks. Took it to Geek Squad. I am still waiting for the computer. I have been without a computer for about 2 weeks. I got a message that it was repaired and Ii should be ready in 2 to three days. It is now four to five days since this communication but I have not heard from them. I am disappointed with the service, but cannot give a true review of the laptop as I am have not yet been told what the issue was. Frustrated.

ideal laptop for simple at home work or school. battery life is not great.

This is our second computer, our first one was defective. We have had to call Geek Squad 8 times in less than two weeks to get things working.

It only works sometime brought it back to the store to get fixed and the camera still doesn’t work. It shuts off by itself.

Windows 11 requires 3 clicks for the same operation for which XP required one. Also, the operating system runs slow. The computer itself is fine.

Bought this for my daughter for college. Worked great out of the box. Screen went blank after using it for a week. Now we have to send it back to the manufactuer and be without.

Laptop stopped working after SIX MONTHS. I used this computer for mostly work. I never took it outside the house and barely moved it from my work desk. The other day I went to turn it on and got no response. I tried to leave it alone with the charger hours later no response. I didn't see any physical sign of damage to the charger or laptop. Which would make sense because like I said I mostly use this laptop for work and barely move it! Originally, I would have given this Laptop three stars because even though the battery life is TERRIBLE, I thought for the price it was still a decent computer when it came to the functions. But now I would rate this laptop give zero stars if I could. I've never had a new laptop stop working after six months of purchase! I'm have the basic warranty, so I have reached out to support and am expecting a call back within Tomorow. Hopefully they can help me restore this laptop or at least give me a refund. If it gets better, I will give an update.

It lasted less than 30 days Screen started going off and on Then started to flash Possibly a short I don’t know Wanted to return it but Best Buy said it was out of return a Or exchange window 2-10-24 purchase 3-10-24 when it started to go hay wire I sent it back anyway hopefully They were no help Just call Lenovo let them deal with this they said The window of return was expired literally 15 days after purchase I sent it back to them anyway Because it is useless to my wife Hopefully the Citi card will help me Because Best Buy has washed their hands of this matter

It just stopped working having it sent in for repair but chances are it will be acrappped

It's works for me, I need it for school. I don't like the fact you need to have a microsoft account and not allow to use school or work email.

Had the laptop freeze a couple times already and havent installed anything to it. Also had a screen tear moment but has gone alay for now.

This Laptop is a bit different, the operating system is not what I'm used to an the menu to find a particular program is none exsistant . Think it could have been better.

Its not bad for basic work. I would give it 5 stars if the screen resolution wasnt so crappy. And the battery life sucks. Besides that it gets the job done.

I can't stand the sales pop ups. It limits you. And it continues to show up even when you purchase the program

Affordable laptop, but extremely low quality speaker and poor build quality. I have used better laptops from Lenovo, this one does not feel like a Lenovo.

Only had it for a couple months and its making a whining sound, may be the fan. Will have to have it looked at already.

i didn't liked the laptop beacuse i found another cheaper one with the same spects

Great laptop. Screen resolution is goof. Only downsize is the battery power. Battery runs out within 2 hrs of use.

When on battery I get disconnected for internet. Geek squad has tried four times to fix the problem. No luck fixing the computer yet !!!

Keys were malpositioned. Bought it as a gift. Touch was fine.