Customer Ratings & Reviews

Laptop stopped working after SIX MONTHS. I used this computer for mostly work. I never took it outside the house and barely moved it from my work desk. The other day I went to turn it on and got no response. I tried to leave it alone with the charger hours later no response. I didn't see any physical sign of damage to the charger or laptop. Which would make sense because like I said I mostly use this laptop for work and barely move it! Originally, I would have given this Laptop three stars because even though the battery life is TERRIBLE, I thought for the price it was still a decent computer when it came to the functions. But now I would rate this laptop give zero stars if I could. I've never had a new laptop stop working after six months of purchase! I'm have the basic warranty, so I have reached out to support and am expecting a call back within Tomorow. Hopefully they can help me restore this laptop or at least give me a refund. If it gets better, I will give an update.

I enjoyed this laptop… while it lasted. Been using this laptop daily since December 2023 when I bought it on sale at Best Buy. Tried to turn it on this week and it’s completely fried. Won’t charge, won’t turn on, can’t reset.. motherboard has failed and not worth to fix.. see other reviews- it seems this laptop lasts max 2 years before it goes.

It was a Christmas gift last year. She cannot print off on this computer.

would not recommend LEVO product. After 15 months mother board failed. Was told it would take 6 weeks to repair. Not worth hassle purchased another laptop different brand

I can't stand the sales pop ups. It limits you. And it continues to show up even when you purchase the program

I am happy with my purchase, but I was unable to install the free 6 month subscription Webroot Intrnet Security with Antivirus Protection, free digital download.

It just stopped working having it sent in for repair but chances are it will be acrappped

When on battery I get disconnected for internet. Geek squad has tried four times to fix the problem. No luck fixing the computer yet !!!

Only had it for a couple months and its making a whining sound, may be the fan. Will have to have it looked at already.

Substandard performance. The processor is slow and for my needs, I purchased the incorrect product.

Great laptop. Screen resolution is goof. Only downsize is the battery power. Battery runs out within 2 hrs of use.

For some reason, the touch screen stopped working adter the wnd day. Also didnt like thatvit comes in S mode.

Too much linked to Microsoft products only. Sorry but Microsoft is not the only product out there. Laptop is fine in other regards.

The laptop dropped on the floor and screen damaged. However, it happed in China, but it could not be repaired.

Keys were malpositioned. Bought it as a gift. Touch was fine.

i didn't liked the laptop beacuse i found another cheaper one with the same spects

Decent Laptop. Would have liked for it to have a larger SDD. These things just fill up too fast these days.

It was alright, track pad was not sensitive enough and the hinges were a little weak.

Although it is doing what I bought it for it's only been a few weeks and I've already experienced a problem with software connectivity. It did follow an automatic update but the black screen of death was a disappointment to say the least. Thankfully my Son was able to get it working again but I'm fearful it will happen again.

Good product. But after 6 months the speakers were not working right.