Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $175.99
Clearance
The comparable value price is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 4716 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the touchscreen, ease of use, and performance of the Ideapad 3i laptop. Many appreciate its price and battery life, along with the screen size and lightweight design. Positive feedback also highlights the laptop's overall performance for basic tasks and everyday use. A small number of users expressed dissatisfaction with the initial operating mode restrictions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 4,717 reviews
  • Rated 1 out of 5 stars

    Good computer when it worked

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop when it was functional but the power button was stuck and it was unreliable when it came to turning on the machine. I had it repaired by Lenovo but the problem came back a few months later so not sure if they actually fixed anything. My son uses it for college so we really need for it to turn on and work reliably. We do not have time to waste sending it back in for repairs which took a few weeks as he needs it in school and I am not confident in their ability to repair it. I tried to get it replaced by Best Buy and they were no help so now we have a useless paper weight and I had to buy my sone a new laptop

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great slow to load. But graphic looked nice. Definitely not buying again, seems like crap

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    my new laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop is just okay. I completely hate the "mouse" it has. The mouse jumps wherever it pleases and inserts whatever I am typing without me even realizing it. I, then, need to continually fix whatever I'm working on. I wish these came with BETTER information packages.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Tabby. We are sorry to hear that you have encoutnered an issue with your IdeaPad 3i 15. Regarding the mouse or touchpad, you can adjust the touchpad in your system settings. You can get there by clicking on the magnifying glass at the bottom of your Windows 11 screen. Type "touchpad" in the search window. Select "touchpad settings" from the list of choices. You can make general adjustments to the touchpad there. If after making suitable adjustments and your issue persists, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. Regarding more information, here is a link to an electronic version of the user guide for your IdeaPad 3 15 for your review: https://download.lenovo.com/pccbbs/pubs/ideapad3_60/html_en/index.html#t=EN%2Fcover.html. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 3 out of 5 stars

    No Chrome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not able to run Chrome on it. Unable to load Chrome because of s bs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inconsistent Battery life!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I observed the performance of the battery for three days but it showed very inconsistent graph like at 75% Battery, it showed time remaining 1h 16 min, at 74 % - 6h 30 min, at 72% - 5h 33min; at 66% 6h 54 min; at 55% 2h 59min, at 30% 30 min, at 27% 1h 46 min, at 23% 2h 28 min, at 14% 59 min, at 13% 1h 22 min and so on. The laptop appears to be robust physically but could not wait more until return period expires. So I returned it at the Best Buy store without any problems/issues. If you’re lucky to get one without any battery issues, definitely you wouldn’t be disappointed having this laptop!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Runs Slow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop due to it’s good reviews. Upon getting this laptop it has run slow, and at times won’t connect to my wifi. Really frustrating while trying to work on school work. Not a terrible laptop for the price, but next time I would do more research and probably not purchase this laptop brand again.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, allison. We are sorry to hear that you encountered issues with your IdeaPad. To help remedy this, first, we recommend checking for and installing any available updates through Lenovo Vantage and Windows Update Settings to help ensure you are running the latest software and drivers. Outdated and unstable software can cause systemwide stability problems. If your issue persists after applying updates, we recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, for assistance. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 3 out of 5 stars

    lenovo ideapad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product except for the battery that does not last many hours

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lenovo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth is very sub par, otherwise very nice laptop. Hot spot works great also.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No issues

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. Don't use much but when I do it loads fast.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not durable

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not very durable. One bump or drop at it is cracked or chipped. The top does not stay strong when opened multiple times.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible laptop. Fell apart within 3 months

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made me take this laptop because it was the only one they had instock at a location that someone else had bought and returned. It stopped working within 3 months of normal use and was given no help. I wanted a way nicer laptop that I spent years researching and saving up for. I decided since I needed a laptop for classes that I would get one now. Big mistake. I got this dumbed on me and told it’s this or nothing else. So I was stuck. I’ll never buy from Best Buy ever again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good computer. I like it because I can youse it for my work and my school works things.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad tech was in a hurry that day

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was an "Open Box" purchase. Everything was included. First power up - Windows 11/s went into a windows install loop - . Looks like the Windows/11 S install image was from a network drive install. Had to hit power button a few times to get into Windows troubleshooting mode. Did a complete windows reset installation. The only lost was my time (couple hours). If I would have been a regular non-geek customer it would have had to be sent back, or a few hours of phone support I like the product, delivery time, price and method - but the Geek squad tech was in a hurry that day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOULD BE 5 STARS IF I DIDN'T FEEL USED BY BEST BUY. ALL OF A SUDDEN THERE ARE ADDED CHARGES OR DOWNRIGHT EXCLUSIONS

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrated

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this a little over a year and now it will not hold a charge. Very frustrated that we have to buy a new laptop AGAIN, as the battery is no longer sold by Lenovo.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not something I would tell a friend to buu

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not the worst. Very slow loading just emails. Would not advise to a friend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Hopefully just a fluke!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was easy to activate and worked for several days before becoming totally unworkable. The Geek Squad tried everything to get it fixed, but they finally declared it defective. We ended up having to put more money toward a similar replacement.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Suzanne Autrey

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lags a little, not due to Internet it is user friendly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No luck

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with windows 11 a blue screen of death. Then I bought another one like this for my other daughter and then had issues with the screen. Stopped working. Maybe I just had back luck with this brand

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Good laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced right. Easy setup. Good features. Very fast and good storage.

    I would recommend this to a friend