Customer Ratings & Reviews
- Model:
- 82H80358US
- SKU:
- 6531744
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers value the touchscreen, ease of use, and performance of the Ideapad 3i laptop. Many appreciate its price and battery life, along with the screen size and lightweight design. Positive feedback also highlights the laptop's overall performance for basic tasks and everyday use. A small number of users expressed dissatisfaction with the initial operating mode restrictions.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price but bad quality. After one month only the screen goes wiggly, not clear to read
No, I would not recommend this to a friendCall centers did not work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrific experience with call centers. You can not contact a store to check inventory.
I would recommend this to a friendHad high hopes but was disappointed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It kept freezing everytime I tried to do something. Not sure if I did something or if it was system.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, GracieE. We are sorry to hear that you encountered an issue with your IdeaPad 3i 15. We recommend checking for updates in Windows Update Settings and Lenovo Vanatage (with Vantage, specifically if your PC is in Windows 11 Home) to help ensure your computer is up to date. If after applying any available updates your issue persists, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow, and not good for someone who works at home
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, we are sorry to hear that you have had a poor experience with your IdeaPad. This model was designed to give a smooth experience with its Intel Core i5 processing, however that obviously has not reflected on your experience. If you still have your device, to try and remedy this, we recommend searching for and applying any available updates in Windows Update Settings, and if your device is out of Windows 11 Home in S-Mode, doing the same in the Lenovo Vantage application as well. If after applying updates you issue persists, we recommend reaching out to our tech support team at this number: 877-453-6686, to work with someone who may help by providing a solution.
Too Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow. Same processor in other brands works faster than this. Not recommended.
No, I would not recommend this to a friendLenovo laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than two years old and it’s completely dead. Analysis shows motherboards bad. I would stay clear of this product.
No, I would not recommend this to a friendHorrible experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop and the mic wouldn’t work. Brought it to Geek Squad. They told me this particular one was defective so I exchanged it for the same model. Again the mic wouldn’t work. Geek Squad tried to fix it for an hour and gave up. Horrible experience all around - don’t get this laptop if you need to use the mic.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, Zhenya. We are sorry to hear that you encountered an issue with your IdeaPad 3i 15. First, we recommend checking that your microphone is enabled in settings and that the microphone shortcut or “hotkey” on the keyboard is not toggled on. On your IdeaPad 3i 15, the F4 key should have a microphone symbol labeled on it. If this does not resolve your issue, we recommend applying any available updates in Lenovo Vantage, should your device be running on Windows 11 Home, to help ensure you have the latest drivers for your microphone installed. Should your issue persist, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Scam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy customer service is absolute garbage I’ve been waiting on my refund for a month and every person I talk to says something different and nobody can tell me anything accurate they will take your money and leave you out to dry do no buy from this store online
No, I would not recommend this to a friendHorribly poor
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer has less than 5 hours screen time usage and took a crap in a month. Since then we’ve fought with Lenovo and warranty issues and replacement. I’ll never own their product again. Best Buy refused return and replacement as well. Never shopping here again.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop on 3/2/2024 and by 3/18/2024 it was no longer working. Just 2 days past the exchange or return policy. Best Buy did absolute nothing to resolve the problem. Do not shop best buy and do not purchase this item
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, TamaraB. We are sorry to hear that you have experienced an issue with your IdeaPad. For assistance, we recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not delivered on time please request to deliver in time
No, I would not recommend this to a friendBad build quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Build quality very poor . Don’t buy this laptop if you need good build quality.keys are not so smooth
No, I would not recommend this to a frienddont waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.used it about 5 times and its already crashed and glitching. peice of crap not worth the 430 i paid.
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had laptop for less than 2 years and motherboard went out. Won't be buying this brand again.
No, I would not recommend this to a friendMy laptop doesn't work, it work less than one year
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi I bought this laptop in June 2023, and right now it doesn't work at all, I can't turn it on and some of the keyword buttons are broken. It has a manufacturer's warranty so I want to replace this, what should I do?
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, RojaA. We are sorry to hear that you encountered an issue with your IdeaPad. To help remedy this, we recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Broke in 4 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my daughter to use at college. Works well, giving it one star because the port for the usb drive broke within 4 months. After researching it, it appears to be a common issue with this model. Would not have purchased it if it knew that.
No, I would not recommend this to a friendLenovo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop would only allow me to enter 2 stars! I wanted to add 5 stars! Tyvm great product!
I would recommend this to a friendQuality of the screen is poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 month of using screen quality drastically changed and is hard to read of screen.
No, I would not recommend this to a friendBad buying experience at Best Buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received incorrect information re the stylus that was compatible with the Lenovo IdeaPad. I was sold a stylus that was supposed to be compatible. Later, a different sales associate said Best Buy did not sell a stylus that would work with the Lenovo. I returned the Lenovo for a refund.
No, I would not recommend this to a friendNot a repeat investor
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it fixed and it still crashes…can’t be used anymore after 1yr.
No, I would not recommend this to a friend