Customer Ratings & Reviews
- Model:
- 82H803SBUS
- SKU:
- 11862537
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
to a friend
Lenovo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop would only allow me to enter 2 stars! I wanted to add 5 stars! Tyvm great product!
I would recommend this to a friendHorribly poor
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer has less than 5 hours screen time usage and took a crap in a month. Since then we’ve fought with Lenovo and warranty issues and replacement. I’ll never own their product again. Best Buy refused return and replacement as well. Never shopping here again.
No, I would not recommend this to a friendBroke in 4 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my daughter to use at college. Works well, giving it one star because the port for the usb drive broke within 4 months. After researching it, it appears to be a common issue with this model. Would not have purchased it if it knew that.
No, I would not recommend this to a friendQuality of the screen is poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 month of using screen quality drastically changed and is hard to read of screen.
No, I would not recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not delivered on time please request to deliver in time
No, I would not recommend this to a friendMy laptop doesn't work, it work less than one year
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi I bought this laptop in June 2023, and right now it doesn't work at all, I can't turn it on and some of the keyword buttons are broken. It has a manufacturer's warranty so I want to replace this, what should I do?
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, RojaA. We are sorry to hear that you encountered an issue with your IdeaPad. To help remedy this, we recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Bad buying experience at Best Buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received incorrect information re the stylus that was compatible with the Lenovo IdeaPad. I was sold a stylus that was supposed to be compatible. Later, a different sales associate said Best Buy did not sell a stylus that would work with the Lenovo. I returned the Lenovo for a refund.
No, I would not recommend this to a friendComes broken, brand new.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was trash out of the box. Within 3 hours, the screen was already flickering. It froze up 3 or 4 times, just trying to set it up. I replaced it with an HP that worked awesome for 24 days, so idk if it's a Best Buy thing or if it is garbage overall. Whatever you buy, be prepared to buy protection or it's your peril.
No, I would not recommend this to a friendVery weak touch screen.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is cheap, if you put any pressue at all the backlight can crack. This happened to my kid while she was using a lint free cloth to wipe the dust off.
No, I would not recommend this to a friendNot able to use it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a nice looking computer but the mouse pad didn’t work. I had to return it
No, I would not recommend this to a friendAlmost dead on arrival
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it at the end of December. It just suddenly died at the end of March. I've sent it to Lenovo for the warranty work, but I don't yet know what they will do for me. Still waiting ...
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, DeborahR. We are sorry to hear that you have encountered an issue with your IdeaPad. This does not align with our standards for our products or user experience. We are glad to hear our support team is assisting you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Lenovo laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than two years old and it’s completely dead. Analysis shows motherboards bad. I would stay clear of this product.
No, I would not recommend this to a friendDecent for the price but can find much better deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent but not a great performance laptop Trackpad is not that great
No, I would not recommend this to a friendJust another unsatisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery out of box is extremely poor Maybe 2 hours using it as homework. Most likely reason for store to get rid of them Pretty sad. Speaker and camera just barely loud enough for zoom
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, DanF. We are sorry to hear that your IdeaPad has fallen short of your expectations. To increase battery life, in the Lenovo Vantage application on your IdeaPad, users can make adjustments to optimize and prioritize battery life. Also, in Vantage, users can make sound and camera adjustments. These changes could help to improve your user experience. We appreciate you taking the time to share your experience with us.
Not good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Power port melted from defect and had to have it fixed. Then it came back bit-lockered and had to have them reset the entire laptop as we had no keycard to unlock it. We lost all of our paid apps and programs that were on it.
No, I would not recommend this to a friendAwful product/awful service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer failed within two months of ownership was sent in to Lenovo for repair and was received back in the same non-operational condition. Customer service has been horrible.
No, I would not recommend this to a friendBad product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product at all Low quality material Display is very loose
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had laptop for less than 2 years and motherboard went out. Won't be buying this brand again.
No, I would not recommend this to a friendBad Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was advertised as Open Box - Excellent Condition. When I powered it up, the screen was dead. It's been at A BB repair facility for two weeks.
No, I would not recommend this to a friendThe worst
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it December 25, 2023 and by May 2024 it started giving me problems. Long story short had to send it to get fixed and a month later it stopped working again.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Sher. We are sorry to hear that you are having trouble with your IdeaPad. To try to resolve this, we recommend reviewing similar issues solved on Lenovo Support forums (https://forums.lenovo.com/t5/English-Community/ct-p/Community-EN), or you can contact Lenovo Support directly here: 877-453-6686, to speak to someone for help. We appreciate you taking the time to share your experience with us.