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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4720 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the touchscreen, ease of use, and performance of the Ideapad 3i laptop. Many appreciate its price and battery life, along with the screen size and lightweight design. Positive feedback also highlights the laptop's overall performance for basic tasks and everyday use. A small number of users expressed dissatisfaction with the initial operating mode restrictions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 4,720 reviews
  • Rated 1 out of 5 stars

    Lenovo lap top

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this online. It arrived 2 days later and when I tried to start it, it would not turn on.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, jo2012. We are sorry to hear that you encountered an issue with your IdeaPad. To help remedy this immediately, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    Hang

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine hang so bad. Slow as well I did not recommend to but that laptop. It vary from case to case may be my laptop only had that problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy with the product, laptop broke in 4 months, trying to get to customer service is annoying

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, FareethR. We are sorry to hear that you have encountered an issue with your IdeaPad. To help remedy this issue immediately and get directly in contact with customer support, we recommend reaching out to Lenovo Tech Support to speak with a representative to discuss your potential options at this number: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    Lenovo-Ideapad3i

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the product for 5 months, it began to malfunction. I won't charge at all!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, MetShaw. We are sorry to hear that you encountered an issue with your IdeaPad 3i. To help remedy this immediately, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    Product is not working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power button is not working. unfortunately i foundout only yesterday

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work well. The operating system didn't alliw you to liad certain apps. Returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buying from BestBuy is not a good option

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenevo - Good BestBuy- Meh! Not the best experience buying through bestbuy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot open applications that run just fine on other cheaper laptops. Crashes frequently. Battery goes down pretty fast.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Slow. Try to return but couldn’t because I was a week late off my receipt and they just blew me off at the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    let down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked PERFECTLY for the first few days, then the screen started to go blurry. I had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your time with this one.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst computer I've ever purchased with the charging port broken after 2 months.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Tresca69. We are sorry to hear that you experienced this problem with your IdeaPad. Should you want to discuss repair or replacement options, you can reach out to Lenovo Support at this number: 877-453-6686, to speak with a representative to discuss your options. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not download anything took it to a computer person they said it’s just take it back never really even got to use it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheated me on the price match

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheated me on the price match. I do not recommend bestbuy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Screen problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My touch screen doesn't work half the time otherwise I like it fairly well

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, RoboC. We are sorry to hear that you encountered an issue with your IdeaPad 3i 15. Regarding this problem, we recommend checking for updates available in Windows Update Settings and in Lenovo Vantage should your device be in Windows 11 Home versus S-Mode. After applying available updates and the issue persists, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy at all had have product repaired in shop pay extra screen shattered

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I would not recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Slow and keeps disconnecting from the WiFi.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not durable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy. I only had the laptop for a month and the screen got distorted.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lap top computor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not let me create my account. Taking back to store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor old people's support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get it properly set up and was unable to access a human by cell phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lousey app

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't show all purchases, unable to update. Cant get support

    No, I would not recommend this to a friend