Customer Ratings & Reviews
- Model:
- 82N4004NUS
- SKU:
- 10362223
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the IdeaPad 3i Chromebook, particularly its overall performance, ease of use, and unbeatable price. Many appreciate the perfect screen size and the system's speed, while others highlight the super good battery life and lightweight design. However, some customers have noted concerns regarding storage, memory speed, and app compatibility.
This summary was generated by AI based on customer reviews.
never again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing SUCKS. if I had read the return policy sooner I would return it...never again
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi BillyW,
Thank you for sharing your feedback. We are sorry to hear that your experience with your IdeaPad 3i Chromebook has been poor. We apologize for the inconvenience caused by this, and we'd like to work with you to try to improve your experience.
First, we need more details on what could be improved for you so that we can take the appropriate steps to best assist you. Please share with as many details as you can here or by contacting Lenovo Support and we'd be happy to help.
We look forward to hearing from you.
Best regards,
Lenovo
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. You've been warned. Trash. You've been warned
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi ReneP,
Thank you for sharing your feedback with us. We are sorry to hear that your experience with the IdeaPad 3i Chromebook has been poor. We apologize for the disappointment and inconvenience that this may have caused you, and if you'd like, we wish to work with you to try to improve your experience.
To start, please use the Q&A section of this product page to leave further comments on what went wrong with the device, sharing details on programs you may have tried to use or what purpose this Chromebook was meant to serve for you so that we can help provide the right information to help.
We look forward to hearing from you.
Best regards,
Lenovo
Do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son opened his gift on Christmas, got to use it for less than an hour and the screen went black. Hasnt turned on since and I'm now going to have to take it back.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, LaurieK. We're sorry to hear that you're having trouble with your son's Chromebook. To try to resolve this, here's a method that can work on devices that won't turn. (You may need a 3rd hand for help) First, connect the charger to your Chromebook. Then, hold the power button + refresh key and remove the power adaptor as you continue to hold down those buttons. Wait for 1 minute, then press the power button to test the device (note: the power LED should not blink, and the device should not turn on). Connect the power adaptor and monitor the LED color. The device should try to turn on and the LED should blink or have a solid color. If your Chromebook still won't boot, we then recommend contacting Lenovo Support here: 800-426-7378, to work with a representative to discover a solution.
Don’t buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst computer. I’m not even too sure where to start I wish I could take it back
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey GinamarieB, we're sorry to hear that your experience with your Chromebook has been poor. It may be overwhelming with where to start, but if you're willing, we'd like to help. Please share some details on what went wrong or reach out to Lenovo Support here: 877-453-6686, to assist you with your laptop. We appreciate your time taken to share your feedback with us.
Don’t waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow. Battery is horrible. Doesn’t last nearly as long as advertised
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Michael,
We're sorry to hear that you ran into this issue with your Chromebook. To try to resolve this, try doing a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages various system components. If this doesn't resolve your issue, you may need to factory reset your Chromebook, which you can learn more about towards the bottom of the webpage tied to the previously embedded link.
Please update us when you can regarding if these steps have helped, and we appreciate you taking the time to share this with us.
Wouldn’t recommend!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is trash & it’s soooooo slow!! The price is budget friendly, but you’re definitely getting what you’re paying for!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Cece, we are sorry to hear that you have experienced an issue with your Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. If by following these steps, your issue is still unresolved, we then recommend reaching out to Lenovo Support here: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you taking the time to share your feedback with us, as it does not go unnoted.
Not so great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it. Too large. Slow. And got tricked into thinking this model was touchscreen-it’s not.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Jace. We're sorry to hear that your IdeaPad 3i fell short for you and did not satisfy your needs. We hope that you find the right solution for you, and if we can help with that, please just let us know. Thank you for taking the time to share your feedback with us.
Limited fuctinonality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't run the programs reviews said it did. What a bummer.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JohnS,
We're sorry to hear that your IdeaPad 3i Chromebook has fallen short of your expectations and needs.
We appreciate you taking the time to share your feedback with us, and please let us know if we can help you with your device in any way.
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got to say the computer was extremely slow and the screen was ancient and I couldn't get anything done on it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, RyanM. We're sorry to hear that your IdeaPad 3i Chromebook was not a good fit for you. We have noted your feedback, and we appreciate you taking the time to share your experience with us.
Never got package
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t get package so I cannot read it and it’s been a long wait to us to get to be fun
No, I would not recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is a piece of junk. Don't buy. Takes way too long to load
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, CaryL. We are sorry to hear that you have experienced an issue with your Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. Also, we recommend taking the steps to ensure that this is not an internet speed/Wi-Fi bandwidth issue, as this can be a large proponent of slow load times. If after these steps should your issue persist, we recommend reaching out to Lenovo Support here:800-426-7378, for Chromebooks and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your feedback with us.
Brand new iPad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is super slow even when connected to wifi. Missing keys also
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, ShamaineR. We're sorry to hear that you're having trouble with your IdeaPad 3i Chromebook. You stated that there are missing keys from the keyboard. Was your system an open-box item? If so, we recommend consulting Best Buy Customer Service to review your options to resolve this. If new in box, we recommend contacting Lenovo Support to work with our teams for help.
Chrombook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would never purchase a Chromebook. It was very differenct from My HP laptop
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, roadking2002. We're sorry to hear that your IdeaPad 3i Chromebook turned out to be incompatible with your preferences and usage. We hope that you find the right fit for you and appreciate your time taken to share your thoughts.
sucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.l don't like this at all it's not what I expected.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, PatrickC. We're sorry to hear that your Chromebook fell short of your expectations. We'd like to help, and if you're willing, please share your feedback on specifically why you're not liking it. Also, if you're having trouble, you can contact our Lenovo Support team for assistance. Thank you for taking the time to share your thoughts with us.
Do not recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at all. I do not recommend this computer.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, MeganQ. We're sorry to hear that your experience with your IdeaPad 3i Chromebook has been poor. To try to resolve this, please let us know what you're trying to accomplish with your Chromebook so we can help.
- Pros mentioned:Overall performance
Great recreational and easy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 stars for being a great little machine for browsing the web, watching and streaming movies, and other lite activities. Ive purchased this, for hauling with me when I go out, streaming movies, to save my more important (and expensive MacBook Pro) so its basically my backup laptop for recreation use, to save the life of my work Mac. It runs the android os, so if you have an android phone, you'll already be able to use it, and its super easy to connect the phone to the laptop for file sharing, hotspot streaming, and whatever else. also ruins apps form the Android Play Store. , very nice, like I said, however, minus one star for not having a backlit keyboard, and the trackpad is a little stiff and hard to use. but for the value of this machine, its hardly worth complying about.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi DouglasB,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this IdeaPad 3i Chromebook works great for your use and that it is easy for you to use.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
- Pros mentioned:Overall performance
Open box Chromebook
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Chromebook open box. Works perfectly no scratches. Saved a lot of money. as a plus I traded in my old laptop and got some money towards the new one.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
- Pros mentioned:Overall performance, Speed
Cinnyscomputer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very economical and perfect for everyday use, speed and quality is grest
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Cinny, thanks for choosing Lenovo! We are glad to hear that your Chromebook is perfect for your use, and we appreciate you taking the time to share this perspective with us.
- Pros mentioned:Speed
Cool laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this labtop for school and it is very fast and it turns on fast. I like that I can open up different windows at the same time.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi user582466,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this IdeaPad 3i Chromebook is working well for you.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
- Pros mentioned:Overall performance
Great Chromebook
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great chromebook. Well priced, perfect for those looking for a chromebook.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi AkivaR,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this IdeaPad 3i Chromebook is a perfect fit for you.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo