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Customer reviews

Rating 4.6 out of 5 stars with 942 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 942 reviews
  • Rated 3 out of 5 stars

    Overall Great for the Price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the price I would recommend for work use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Must set up Chromebook account to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is fast. Images are clear and sharp. Don't like that you must set up an account by providing personal information to use or; browse as guest by clicking through 3 screens to start using.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Chukles, thanks for choosing Lenovo! Regarding using a Google account for setup, this is due to a few factors, most notably to secure your Chromebook and help keep your saved data from being lost. This is due to the level of security provided by ChromeOS, powered by Google Chrome and Google Services, along with saving your device data so that if it is lost or needs to be reset, within just a few minutes your device is just like it was before. We're glad to hear that your Chromebook performs well for you, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its been great from ordering it from your agent all the way to the door AWSOME

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey DannyD,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that your purchasing experience was wonderful.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Very laggy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jad purchased the computer for my sister however the computer tends to be slow and lag a bit behind with graphics, audio, etc… overall good price but i would not recommend purchasing!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey , we are sorry to hear that you have experienced an issue with your Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. If by following these steps, your issue is still unresolved, we then recommend reaching out to Lenovo Support here: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you taking the time to share your feedback with us, as it does not go unnoted. Lenovo

  • Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for what I need. I have had no issues with using it. The only thing is that it needs charging more often than I thought it would.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi TaraT,

      Thanks for choosing Lenovo!

      It is good to hear that your IdeaPad 3i Chromebook is perfect for your needs, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 3 out of 5 stars

    It works. Nothing more.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nothing special, I only bought the laptop because I needed a cheap laptop quickly for an interview as my old one broke, and this did the job. It’s kinda slow, but what do you expect at this price?

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Corrin, thank you for choosing Lenovo! We are happy to hear that your IdeaPad 3i Chromebook is sufficient for your use, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Chrome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately being computer impaired I had to return this

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi LynnN,

      Thank you for sharing your feedback with us. We are sorry to hear that you ended up returning your system. We understand your decision, and we hope that you consider our products again in the future, along with reaching out to us should you encounter any issues, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Defective laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I have a defective keyboard. Certain letters don’t type. I’m returning it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for sale price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter seems to like it, seems well built. Wish they would have touch screens standard on these things. Used to be able to get cheap chrome books with touchscreens but now you have to pay more than I want for that feature.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Pred, thanks for choosing Lenovo! We're thrilled to hear that your daughter is liking it, and we appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Best buy is the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the outcomes of the products i order from best buy which qas delivered to my addresses with no delay

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Jjssnjejejej,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your shopping experience.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't read the screen print is too light.I wear glasses and can't see the print very clear

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product & great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my mom. Nothing wrong at all with it. But had to return it since she wanted a touch screen laptop instead. In store return was easy & fast.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi MICHB, we're sorry to hear that it ended up not being a good fit for your mom, and we hope that she found the right fit. Thank you for taking the time to share your feedback with us. Lenovo

  • Rated 1 out of 5 stars

    Waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Lenovo Chromebook at Plant Best Buy store, San Jose, CA on sale for 149.99$+ plus tax , regular price was $249.99+ plus tax, however laptop WiFi module stopped working less than 30 days after purchase.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Faud, we are sorry to hear that you have encountered this issue with your Chromebook. Here is a link to a Google Support webpage (https://support.google.com/chromebook/answer/6318213?hl=en) that lists troubleshooting steps for Wi-Fi connectivity issues, as well as other links embedded for similar issues. If after attempting these steps the issue persists, we recommend reaching out to Lenovo Support here for help: 800-426-7378. Thank you for taking the time to share this feedback with us. Lenovo

  • Rated 2 out of 5 stars

    Basic as basic can be.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an okay basic computer that runs on Chrome. Because of this, it isn't fully compatible with windows based applications. I had a difficult time connecting my Canon printer because it was designed for wondows or apple OS. Memory is a very precious commodity, theres not much of it. It good to get online, surf, and check email. Thats about it. Suggestion: pay a few more bucks for the Windows version.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey there, we're sorry to hear that your Chromebook wasn't a good fit for you. We appreciate your feedback and for your time taken to share this with us. Let us know if you need any help with your laptop or finding a solution that's just right for you. Lenovo

  • Rated 2 out of 5 stars

    Not Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to navigate I tried to recover the password but couldn’t because the previous owners phone number is connected with this device and it will not let me update the correct phone number I’m sorry that I purchased it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy on Black Friday

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is based on the model on display in store. The one I purchased is going to be a gift that has yet to be opened and used. Based on the in-store model, it seems like it will be a durable laptop.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Brn2shp, thank you for choosing Lenovo! We hope that the recipient enjoys their gift, and we appreciate you taking the time to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Lenovo Chromebook.Bought this one 31/2 weeks ago.It is very good chrome book. I have had HP and others .Lenovo is my favorite by far.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KeithP, thanks for choosing Lenovo! We are thrilled to hear that you are very satisfied with your Chromebook. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    It was good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked the tablet for the price. The main thing I did not like about it was that it did not fold like a tablet. However. It did have a touch screen.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi MarkG, thanks for choosing Lenovo! We are glad to hear that you enjoyed your Chromebook, and we appreciate you sharing your feedback with us. Lenovo

  • Rated 2 out of 5 stars

    Was great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for xmas it was decent for price. Of course he broke it so i replaced it with the same model and all of a sudden it doesnt support roblox? No idea how thats possible same exact model and it worked before.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Bryce,

      Thank you for sharing your feedback with us. We are sorry to hear that you ran into this issue. We wish to provide some information regarding this issue you encountered. App developers and publishers frequently review what systems and requirements will sufficiently support their games, and at times, some systems may no longer be considered to run that software efficiently and be removed from accessing the title. We understand your perspective and will pass along your comments to the respective partners for review.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or further comments.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Less valued

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality.it excessive to the experience being.

    I would recommend this to a friend