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Customer Ratings & Reviews

Your price for this item is $170.99
The comparable value price is $249.00

Customer reviews

Rating 4.6 out of 5 stars with 851 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 851 reviews
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow. Battery is horrible. Doesn’t last nearly as long as advertised

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Michael,

      We're sorry to hear that you ran into this issue with your Chromebook. To try to resolve this, try doing a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages various system components. If this doesn't resolve your issue, you may need to factory reset your Chromebook, which you can learn more about towards the bottom of the webpage tied to the previously embedded link.

      Please update us when you can regarding if these steps have helped, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 1 out of 5 stars

    Wouldn’t recommend!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is trash & it’s soooooo slow!! The price is budget friendly, but you’re definitely getting what you’re paying for!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Cece, we are sorry to hear that you have experienced an issue with your Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. If by following these steps, your issue is still unresolved, we then recommend reaching out to Lenovo Support here: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you taking the time to share your feedback with us, as it does not go unnoted. Lenovo

  • Rated 1 out of 5 stars

    Not so great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it. Too large. Slow. And got tricked into thinking this model was touchscreen-it’s not.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Jace. We're sorry to hear that your IdeaPad 3i fell short for you and did not satisfy your needs. We hope that you find the right solution for you, and if we can help with that, please just let us know. Thank you for taking the time to share your feedback with us. Lenovo

  • Rated 1 out of 5 stars

    Limited fuctinonality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't run the programs reviews said it did. What a bummer.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JohnS,

      We're sorry to hear that your IdeaPad 3i Chromebook has fallen short of your expectations and needs.

      We appreciate you taking the time to share your feedback with us, and please let us know if we can help you with your device in any way. Lenovo

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got to say the computer was extremely slow and the screen was ancient and I couldn't get anything done on it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, RyanM. We're sorry to hear that your IdeaPad 3i Chromebook was not a good fit for you. We have noted your feedback, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 1 out of 5 stars

    Never got package

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get package so I cannot read it and it’s been a long wait to us to get to be fun

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a piece of junk. Don't buy. Takes way too long to load

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, CaryL. We are sorry to hear that you have experienced an issue with your Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. Also, we recommend taking the steps to ensure that this is not an internet speed/Wi-Fi bandwidth issue, as this can be a large proponent of slow load times. If after these steps should your issue persist, we recommend reaching out to Lenovo Support here:800-426-7378, for Chromebooks and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your feedback with us. Lenovo

  • Rated 1 out of 5 stars

    Brand new iPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is super slow even when connected to wifi. Missing keys also

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, ShamaineR. We're sorry to hear that you're having trouble with your IdeaPad 3i Chromebook. You stated that there are missing keys from the keyboard. Was your system an open-box item? If so, we recommend consulting Best Buy Customer Service to review your options to resolve this. If new in box, we recommend contacting Lenovo Support to work with our teams for help. Lenovo

  • Rated 1 out of 5 stars

    Chrombook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never purchase a Chromebook. It was very differenct from My HP laptop

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, roadking2002. We're sorry to hear that your IdeaPad 3i Chromebook turned out to be incompatible with your preferences and usage. We hope that you find the right fit for you and appreciate your time taken to share your thoughts. Lenovo

  • Rated 1 out of 5 stars

    sucks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    l don't like this at all it's not what I expected.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, PatrickC. We're sorry to hear that your Chromebook fell short of your expectations. We'd like to help, and if you're willing, please share your feedback on specifically why you're not liking it. Also, if you're having trouble, you can contact our Lenovo Support team for assistance. Thank you for taking the time to share your thoughts with us. Lenovo

  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good at all. I do not recommend this computer.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, MeganQ. We're sorry to hear that your experience with your IdeaPad 3i Chromebook has been poor. To try to resolve this, please let us know what you're trying to accomplish with your Chromebook so we can help. Lenovo

  • Rated 4 out of 5 stars

    Great recreational and easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars for being a great little machine for browsing the web, watching and streaming movies, and other lite activities. Ive purchased this, for hauling with me when I go out, streaming movies, to save my more important (and expensive MacBook Pro) so its basically my backup laptop for recreation use, to save the life of my work Mac. It runs the android os, so if you have an android phone, you'll already be able to use it, and its super easy to connect the phone to the laptop for file sharing, hotspot streaming, and whatever else. also ruins apps form the Android Play Store. , very nice, like I said, however, minus one star for not having a backlit keyboard, and the trackpad is a little stiff and hard to use. but for the value of this machine, its hardly worth complying about.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi DouglasB,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this IdeaPad 3i Chromebook works great for your use and that it is easy for you to use.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Open box Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Chromebook open box. Works perfectly no scratches. Saved a lot of money. as a plus I traded in my old laptop and got some money towards the new one.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Cinnyscomputer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very economical and perfect for everyday use, speed and quality is grest

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Cinny, thanks for choosing Lenovo! We are glad to hear that your Chromebook is perfect for your use, and we appreciate you taking the time to share this perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Cool laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this labtop for school and it is very fast and it turns on fast. I like that I can open up different windows at the same time.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi user582466,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this IdeaPad 3i Chromebook is working well for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chromebook. Well priced, perfect for those looking for a chromebook.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi AkivaR,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this IdeaPad 3i Chromebook is a perfect fit for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Thanks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great first time there . Everyone was so nice and helpful

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi ChristinaR,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this IdeaPad 3i Chromebook is working great for you and that your service received was pleasant.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight easy to navigate beautiful highly recommend

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi CindyC,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this IdeaPad 3i Chromebook is a good fit for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really good for students, Lenovo has has everything you need!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase for my teen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop for making spreadsheets gaming , social media etc....

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Vinallbr,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this IdeaPad 3i Chromebook is working quite nicely for you.

      Please feel free to reach out to us via the Q&A section of the product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo