Customer Ratings & Reviews
- Model:
- 82N4004NUS
- SKU:
- 10922257
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.6 out of 5 stars
to a friend
Lenovo laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, good price, Lenovo product good.my kid like it.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, YounesE, thank you for choosing Lenovo! We are pleased to hear that your kid is liking it, and we appreciate you taking the time to share your experience with us.
Computer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome pc came in great condition! I will be back for sure.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, JamelC, thank you for choosing Lenovo! We are glad to hear that your IdeaPad 3i Chromebook has been awesome, and we appreciate you taking the time to share your experience with us.
Owner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used it yet it's a present for my wife's
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, DonaldrB, thank you for choosing Lenovo! We hope that your wife loves it, and we appreciate you taking the time to share your experience and feedback with us.
Great Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good budget laptop. Works perfectly for all my needs.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, AllanMostert, thank you for choosing Lenovo! We are glad to hear that you IdeaPad 3i Chromebook works perfect for your needs, and we appreciate you taking the time to share your perspective with us.
Good for the price
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for daily use. Would recommend when it goes on sale
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Nima, thank you for choosing Lenovo! We are glad to hear that your IdeaPad 3i Chromebook has been great for your use, and we appreciate you taking the time to share your perspective with us.
Perfect Gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift! Surprised my nephew he is 8. He loved it!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Michelle. Thank you for choosing Lenovo! We are glad to know that your nephew is loving it, and we appreciate your time taken to share your experience and feedback with us.
Good for the internet.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not impressed by this chromebook. I bought one for me and another for my mother. I was having problems setting up the chromebook with my google account. It took ten times to get logged in. For my 88 year old mother this is great for her. I give it 5 stars but for me it gets 3 stars.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, kim2u. We're sorry to hear that your experience with your IdeaPad 3i Chromebook has been subpar. We have noted your feedback and will share it with the proper teams at Google.
Eng
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is fine, it's just slower than I expected.
I would recommend this to a friendDont buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had charging issues otherwise worked fine brought it for my kids to code
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Good buttt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer has been good but for some reason the camera says it's in use and it's not so I can no longer use it for zoom meetings.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey NicoleC,
Thank you for choosing Lenovo and for sharing your feedback with us. We are sorry to hear that you are having trouble with the camera on your IdeaPad 3i Chromebook. We apologize for the inconvenience that this has caused you, and we'd like to work with you to try to resolve this issue.
To start, we recommend trying a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages various system components, including the camera, hopefully resolving the problem.
If this doesn't resolve your issue, you may need to factory reset your Chromebook, which you can learn more about towards the bottom of the webpage tied to the previously embedded link. So long as your Chromebook is backed up and the data is tied to the same Google account you used to setup your Chromebook, you can restore your system from a backup point to prevent you having to go through the full setup process again or having to make setting adjustments and customizations again.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Bad screen but practically free.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems ok for the cheap price but this is the crappiest screen I've ever encountered. You have to view it straight on or the image disappears. Pretty annoying.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, BrianN. We're sorry to hear that the display on your Chromebook misses the mark for you. It is good to know that your device is otherwise okay, and we appreciate your time taken to share your perspective and feedback with us.
Horrible product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is horrible. It was sold to me under the premise that it was a laptop and it’s not it does not function like a laptop. It does not allow me to download apps or products unless it only operates on a Google platform not what I needed complete waste of money Horrible customer service provided by the tech in the department.
No, I would not recommend this to a friendNeutral but frustrated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have good sales & fair prices.. However, the order was delayed because they sent half of my order to the wrong address. I split my order into two orders, using the same address.
I would recommend this to a friendChromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find it hard to use, having used Microsoft so long. Bought Geek Squad to help if I got in trouble with it only to find they do not work on Chromebook, NOT A HAPPY CAMPER
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey VivianC, we're sorry to hear that you're having trouble with your IdeaPad 3i Chromebook. To help you get started, here's a link to a Google webpage to help you learn 'How to Chromebook': (https://www.google.com/chromebook/howto/). It contains tips and guides to learning how to use your Chromebook, along with sources for where to go for help.
Avoid if you're over the age of 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SLOW, SLOW, SLOW, so very, very, SLOW. Wasn't expecting much and this managed to get under even that bar. Thought taking a cheap laptop on vacation rather than my huge, expensive one would be a good idea. Wrong! And I'm stuck with it since the return period ended while I was out of the country. Worst of all is that it managed to corrupt my camera's memory card when trying to copy files to Google Drive. Fortunately, it was minor and correctable on my Windows laptop.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Jeff, we're sorry to hear that your Chromebook missed the mark for you. If you could, please comment some details on how your device fell short for you, and feel free to reach out to us should you need help with the laptop itself. We appreciate you taking the time to share your feedback with us.
Not worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Chromebook on Black Friday. I thought it was a good deal, however, it is trash. The screen would jump around at times, not enough to matter but sometimes. Well recently the finger pointer touch pad went out. The arrow would go where it wanted too. Yes, you can still use it with a mouse, but who really wants to do that. I contacted Lenovo to see if its under a manufacturers warranty and guess what, they said this Chromebook does not have a manufacturers warranty because it is made cheap. Stay away from this computer. I had this thing for a whole 3 months before it started having issues.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey there,
We're sorry to hear that you ran into these issues with your Chromebook. First, to clarify, this system does feature a 1-year warranty, and we are here to support you and your laptop. We are sorry to hear that the experience you had goes against our service standards.
To try to resolve the laptop issues, you can start by doing a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages various system components. If this doesn't resolve your issue, you may need to factory reset your Chromebook, which you can learn more about towards the bottom of the webpage tied to the previously embedded link.
Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us.
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow speed. Cant do much on it. Poor memory. Bad graphics
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JessicaA-
We are sorry to hear that you did not have a good experience with the IdeaPad 3i Chromebook. We take your comments and use them to improve future products.
The Lenovo IdeaPad 3i Chromebook is an entry level system with an Intel Celeron processor paired with 4GB of RAM and 64GB eMMC. This laptop is best designed for users who are interested in light internet browsing and using lightweight applications available through the Google Store. If you are experiencing performance issues while using the laptop under these conditions, we would like to work with you to ensure your system is running optimally.
Firstly, are you only experiencing slower speeds while using web-based apps such as Zoom? If so, then we recommend ensuring your device is being used in an area with strong Wi-Fi signal. You can see your signal strength in your system tray located at the bottom-right of your screen. We also recommend downloading and applying all updates to ensure your system is using the newest version of your software. To run updates, start by launching the Settings app then selecting the “About ChromeOS” tab on the left-hand side of the screen, you should then select the “Check for update” button on the right-hand side. If none of these steps have corrected your issues, it may be beneficial to perform a reset of your device. Please keep in mind that this will delete all user data including files and apps. To start a Chromebook reset, launch the Settings app then select the “Advanced” drop down menu. Scroll down to Reset Setting tab on the left, next confirm the reset by selecting “Reset settings”.
We hope the steps listed above help address some of your issues. Please reach out to us through the Q & A section on the product page if the issues persist or if you would like additional assistance.
Best wishes,
Lenovo
Poor service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the item and don’t have a Best Buy in my town so after the item stopped working after less than an hour of use (the display wouldnt turn on again) I was denied the warranty because it had been a day or 2 past the warranty period. (2 weeks). Geek squad in Fargo took care of me in under 10 minutes. I called the brainerd/baxter Best Buy and was told that the exchange period was January 14th because of the holidays it was extended. Either way it wasn’t pleasant to be told my item was passed the date even though it should have been 30 days. Chances are, I won’t be buying items from here again. This company should change their name.
No, I would not recommend this to a friendNot bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The value is great but you shouldn't expect anything even close to the average.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, AriaE. We're sorry to hear that it seems your IdeaPad 3i Chromebook has missed the mark for you in some ways. If we can help you with your laptop, please don't hesitate to reach out to Lenovo Support for assistance. We appreciate you taking the time to share your thoughts with us.
Total piece of garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total piece of crap stopped working at exactly two months. BestBuy won't return my money.Never buying anything there again.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo