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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 988 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, ease of use, and ideal screen size. Its competitive price, good speed, and long battery life are also frequently appreciated. However, some users express a desire for more storage capacity. A few customers also noted issues with app compatibility and the limitations of its operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 988 reviews
  • Rated 5 out of 5 stars

    Great and Light Weight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my travel computer and works great to connect with WiFi anywhere

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi VinceC-

      Thank you for choosing Lenovo and sharing your experience with us. We are excited to hear that you are enjoying the product design and Wi-Fi capabilities of the IdeaPad 3i Chromebook. We aim to provide excellent user experience for our products, and we are happy to hear that we met our goal.

      Please reach out to us through the Q & A section of this product page if you have any questions or need assistance.

      Best wishes,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    For the price great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scream and do the work for my business, better than expected

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JesusD-

      Thank you for choosing Lenovo and sharing your feedback with us. We are excited to hear that you are enjoying the performance and display quality of the IdeaPad 3i Chromebook. We aim to provide excellent user experience for our products, and we are happy to hear that we met our goal.

      Please reach out to us through the Q & A section of this product page if you have any questions or need assistance.

      Best wishes,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use... smooth sleek look fast loading and efficient in helping me remember my products

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good computer if it’s your first one! Just can be slow at times :/

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop Lenovo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop a little heavy for campus otherwise I would order for home or small busitness use.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is good, i just find it hard because the computer has a hard time turning on and also the caps lock is hard to keep going and I bought this specifically for my writing and its very hard for me to do.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AlyssaC,

      Thank you for choosing Lenovo and for sharing your feedback with us. We are sorry to hear that you're having trouble with your Chromebook, and we'd like to help.

      To clarify, is the difficulty with your Chromebook turning on due to the power button? Does the system take a while to boot? If you could provide more details, we can address this more precisely.

      As for caps lock, we understand your perspective and while this has been permanently addressed with newest Chromebook models, for your IdeaPad 3i, you will need to use the Alt + Space key combination to activate and deactivate caps lock.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price; a bit heavy, the keys were a bit stiff

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my 10 year old and doing his school work.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Wife 's Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife always wanted a laptop. My daughter found this on sale and I could not pass on the price and Lenovo is a top quality computer brand. She really love having own computer to o her online shopping.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AnthonyW1670, thanks for choosing Lenovo!

      We are glad to hear that your wife is really loving it, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i brought this laptop for my son for college and it perfect just want he needs it for and the price was great.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi ESHA,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this IdeaPad 3i Chromebook is a perfect fit for your son's needs.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what I wanted but limited in the additional applications I want.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very slow, failed half of CPU tests

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Chromebook one month ago and have been very disappointed with how slow it is. I didn't expect anything lightning fast from a Chromebook with an Intel Celeron processor, but I expected it to be at least on par my (several years old) Android phone. This Chromebook is almost unusable - I closed all the programs and the CPU was still running at >90%. I ran the CPU tests and it failed both the CPU stress test and cache test (it passed the floating point accuracy and prime search tests). Shame on me for realizing too late that Best Buy only allows 15 day returns instead of 30 days - I was trying to install updates and restart the device in hopes it would behave. I would return this if I could because it is just junk.

    No, I would not recommend this to a friend
  • Cons mentioned:
    App compatibility

    Rated 3 out of 5 stars

    Very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is slow at times and it has problems running apps correctly

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi RakaiyaS,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad 3i Chromebook. We apologize for any inconvenience that this may be causing you. We strive to provide the best experience possible, so if you'd like to work with us, we want to address the issues you shared in hopes to improve your experience.

      To start, please ensure that your Chromebook is up to date, as outdated, buggy software can affect system performance and overall stability. To check for updates, please open the Settings app, then select the “About ChromeOS” tab in system settings, then Check for Updates. If after updates the issues persists, we the recommend doing a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages various system components, in an attempt to resolve the performance issue.

      Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Good generally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pc for school work and documents; can be slow at times but thats due to bad Wifi I think.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey GiannaP,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't used it yet Christmas gift for my daughter

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi TongelQ-

      Thank you for choosing Lenovo and sharing your experience with us. We are happy to hear that you purchased the IdeaPad 3i Chromebook as a gift for your daughter. We hope that you update us on how your daughter likes the device.

      Please reach out to us through the Q & A section of this product webpage if you have any questions or need any assistance.

      Best wishes,
      Lenovo Lenovo

  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Must set up Chromebook account to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is fast. Images are clear and sharp. Don't like that you must set up an account by providing personal information to use or; browse as guest by clicking through 3 screens to start using.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Chukles, thanks for choosing Lenovo! Regarding using a Google account for setup, this is due to a few factors, most notably to secure your Chromebook and help keep your saved data from being lost. This is due to the level of security provided by ChromeOS, powered by Google Chrome and Google Services, along with saving your device data so that if it is lost or needs to be reset, within just a few minutes your device is just like it was before. We're glad to hear that your Chromebook performs well for you, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fine. I needed a new laptop and this was cheap

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Cheap but get the jobs done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an affordable lap top that gets the job done I would recommend for anyone .

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi ChaseMartin,

      Thanks for choosing Lenovo and for sharing your feedback with us.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Very laggy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jad purchased the computer for my sister however the computer tends to be slow and lag a bit behind with graphics, audio, etc… overall good price but i would not recommend purchasing!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey , we are sorry to hear that you have experienced an issue with your Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. If by following these steps, your issue is still unresolved, we then recommend reaching out to Lenovo Support here: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you taking the time to share your feedback with us, as it does not go unnoted. Lenovo

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    It works. Nothing more.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nothing special, I only bought the laptop because I needed a cheap laptop quickly for an interview as my old one broke, and this did the job. It’s kinda slow, but what do you expect at this price?

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Corrin, thank you for choosing Lenovo! We are happy to hear that your IdeaPad 3i Chromebook is sufficient for your use, and we appreciate you taking the time to share your experience with us. Lenovo