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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 967 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 967 reviews
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good besides the camera not working on it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey HaleyE,

      Thank you for choosing Lenovo and for sharing your feedback with us. We're sorry to hear that you're having trouble with your camera on your Chromebook. We'd like to work with you to try to resolve this.

      To do so, please try completing a hardware reset. You can learn about this process by visiting the following link to a Google Support webpage: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which will reboot the embedded controller that manages various system components, including the camera.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great Christmas Present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent basic computer for my kids to watch videos and also able to access school work.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi ColleenL, thanks for choosing Lenovo! We're thrilled to hear that it has been excellent for your kids, and we appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used this laptop 5 or 6 times since I purchased it last year. I turned it on last month to transfer pictures and it had crashed. It’s stuck in a loop doing updates and rebooting. I’m very disappointed in this purchase. I will now have to take it in and have to pay someone to fix it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello ChrisW,

      Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.

      We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.

      Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Complete

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not too bad get the job I nothing else day much it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey TonyL,

      Thanks for choosing Lenovo!

      We are thrilled to hear that your IdeaPad 3i Chromebook completes your needs.

      We appreciate you taking the time to share your experience with us.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    GREAT PURCHASE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was very well pleased with this purchase, and will be returning to buy other things!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi AliciaP, thanks for choosing Lenovo! We're thrilled to hear that you are very pleased with your IdeaPad 3i Chromebook, and we appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Wrong labtop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great labtop but not good for testing or downloading certain files so I exchanged it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    faster than the specs. suggests. time will tell if it stays that way

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey GeneS, thanks for choosing Lenovo! We are glad to hear that your IdeaPad 3i Chromebook surpasses your expectations so far, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 3 out of 5 stars

    Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is not bad. They're okay for general web browsing and documents, and so on, but I'd far rather buy something like a Lenovo Carbon X1 Gen 6 or Gen 4.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Adoc,

      Thanks for choosing Lenovo and for sharing your feedback with us.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Good Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s good. Just got it for my dad to learn how to use a laptop

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Rockstar, thank you for choosing Lenovo! We are hope that it is working out nicely for your dad, and we appreciate you taking the time to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Laptop Is Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect birthday gift for my 10 year old daughter she loves it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, RichyRich, thank you for choosing Lenovo! We are glad to hear that your daughter loves it, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Excellent laptopn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and very efficient good quality laptop speacially for school

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, thanks for choosing Lenovo! We are pleased to hear that your Chromebook works excellently for your use, and we appreciate you taking the time to share this feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really nice Chromebook at an excellent sale price. certainly would buy again.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi DaveS, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad 3i Chromebook is working quite nicely for you, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and I enjoy every moment of it. It really help me with my Kids school and work stuff

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, RoninO, thank you for choosing Lenovo! We are pleased to hear that you are loving your IdeaPad 3i Chromebook, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Workhorse laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work horse for banking, emails and home office functions

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey LisaP, thanks for choosing Lenovo! We are glad to hear that your Chromebook works excellently for your use, and we appreciate you taking the time to share this experience with us. Lenovo

  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop just don’t like the offset mouse pad

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    decent little laptop for basic stuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good machine right out of box... does not suffer any mouse pad delay issues.... it is what it is tho.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, DanaD, thank you for choosing Lenovo! We are glad to hear that your IdeaPad 3i Chromebook is working well for you, and we appreciate you taking the time to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Lenova Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed it for. Also the great reputation of Lenova also

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi LL2019, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad 3i Chromebook is perfect for your needs, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product was just what i was looking for great additions to my home

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey CoreyH, thanks for choosing Lenovo! We are thrilled to hear that your IdeaPad 3i Chromebook fulfills exactly what you were after. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as great for what I need! My mom is going to love this Christmas gift

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Kristi, thank you for choosing Lenovo! We are glad to hear that your mom will love it, and we appreciate you taking the time to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Excellent screen and connectivity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen clarity excellent Internet connectivity sufficient number of USB ports

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, thank you for choosing Lenovo! We are glad to hear that your IdeaPad 3i Chromebook has been excellent, and we appreciate you taking the time to share your experience with us. Lenovo