Customer Ratings & Reviews
- Model:
- 82N4004NUS
- SKU:
- 11579971
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the product's excellent overall performance, ease of use, and perfect screen size. They also appreciate its great speed, long battery life, and lightweight design, especially considering its unbeatable price. However, some customers expressed concerns regarding its limited storage capacity. There were also a few mentions of issues with the operating system's flexibility and app compatibility.
This summary was generated by AI based on customer reviews.
Short lived.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't last as long as I wished but was good for the duration.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JeffreyH-
Thank you for choosing Lenovo and sharing your experience with us. We are disappointed to hear that the IdeaPad 3i Chromebook did not last as long as you had hoped for. We aim to provide excellent user experience, and we would like to hear more on what caused the device to longer be of use.
Please reach out to us through the Q & A section of this product webpage if you would like to share any additional details.
Best wishes,
Lenovo
Bad screen but practically free.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems ok for the cheap price but this is the crappiest screen I've ever encountered. You have to view it straight on or the image disappears. Pretty annoying.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, BrianN. We're sorry to hear that the display on your Chromebook misses the mark for you. It is good to know that your device is otherwise okay, and we appreciate your time taken to share your perspective and feedback with us.
The laptop is good but battery is bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery does not last up to 5hrs. I had to return it and get a dell laptop
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey IfeanyiN,
Thank you for sharing your feedback with us. We are sorry to hear that battery life fell short for you, leading to you returning the system. We wish to provide the best experience possible, and we apologize that this was not the case for you.
We hope that you consider choosing our products again in the future, and should you run into trouble, please feel free to reach out to us so that we may help, as your satisfaction is important to us.
Best regards,
Lenovo
Purchase a real laptop instaed of this Chromebook
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard is awkward and non-standard for positioning your hands to type. I also recommend you putchase a wireless mouse to use with this Chromebook.
No, I would not recommend this to a friendUpset with product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t expect this worst need to remove this laptop from selling
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Good buttt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer has been good but for some reason the camera says it's in use and it's not so I can no longer use it for zoom meetings.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey NicoleC,
Thank you for choosing Lenovo and for sharing your feedback with us. We are sorry to hear that you are having trouble with the camera on your IdeaPad 3i Chromebook. We apologize for the inconvenience that this has caused you, and we'd like to work with you to try to resolve this issue.
To start, we recommend trying a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages various system components, including the camera, hopefully resolving the problem.
If this doesn't resolve your issue, you may need to factory reset your Chromebook, which you can learn more about towards the bottom of the webpage tied to the previously embedded link. So long as your Chromebook is backed up and the data is tied to the same Google account you used to setup your Chromebook, you can restore your system from a backup point to prevent you having to go through the full setup process again or having to make setting adjustments and customizations again.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find it hard to use, having used Microsoft so long. Bought Geek Squad to help if I got in trouble with it only to find they do not work on Chromebook, NOT A HAPPY CAMPER
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey VivianC, we're sorry to hear that you're having trouble with your IdeaPad 3i Chromebook. To help you get started, here's a link to a Google webpage to help you learn 'How to Chromebook': (https://www.google.com/chromebook/howto/). It contains tips and guides to learning how to use your Chromebook, along with sources for where to go for help.
- Cons mentioned:App compatibility
Horrible product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is horrible. It was sold to me under the premise that it was a laptop and it’s not it does not function like a laptop. It does not allow me to download apps or products unless it only operates on a Google platform not what I needed complete waste of money Horrible customer service provided by the tech in the department.
No, I would not recommend this to a friend Avoid if you're over the age of 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SLOW, SLOW, SLOW, so very, very, SLOW. Wasn't expecting much and this managed to get under even that bar. Thought taking a cheap laptop on vacation rather than my huge, expensive one would be a good idea. Wrong! And I'm stuck with it since the return period ended while I was out of the country. Worst of all is that it managed to corrupt my camera's memory card when trying to copy files to Google Drive. Fortunately, it was minor and correctable on my Windows laptop.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Jeff, we're sorry to hear that your Chromebook missed the mark for you. If you could, please comment some details on how your device fell short for you, and feel free to reach out to us should you need help with the laptop itself. We appreciate you taking the time to share your feedback with us.
Don’t shop at best buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sells these products and you don’t know how crappy they are until you bring them home. If you’re like me you don’t always use products as soon as you buy them. Big mistake if you’re shopping at Best Buy
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Chromebook on Black Friday. I thought it was a good deal, however, it is trash. The screen would jump around at times, not enough to matter but sometimes. Well recently the finger pointer touch pad went out. The arrow would go where it wanted too. Yes, you can still use it with a mouse, but who really wants to do that. I contacted Lenovo to see if its under a manufacturers warranty and guess what, they said this Chromebook does not have a manufacturers warranty because it is made cheap. Stay away from this computer. I had this thing for a whole 3 months before it started having issues.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey there,
We're sorry to hear that you ran into these issues with your Chromebook. First, to clarify, this system does feature a 1-year warranty, and we are here to support you and your laptop. We are sorry to hear that the experience you had goes against our service standards.
To try to resolve the laptop issues, you can start by doing a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages various system components. If this doesn't resolve your issue, you may need to factory reset your Chromebook, which you can learn more about towards the bottom of the webpage tied to the previously embedded link.
Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us.
Pretty useless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need something small to surf the net. This is good. Not much power but itll run
No, I would not recommend this to a friend- Pros mentioned:Price
Not bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The value is great but you shouldn't expect anything even close to the average.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, AriaE. We're sorry to hear that it seems your IdeaPad 3i Chromebook has missed the mark for you in some ways. If we can help you with your laptop, please don't hesitate to reach out to Lenovo Support for assistance. We appreciate you taking the time to share your thoughts with us.
Poor service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the item and don’t have a Best Buy in my town so after the item stopped working after less than an hour of use (the display wouldnt turn on again) I was denied the warranty because it had been a day or 2 past the warranty period. (2 weeks). Geek squad in Fargo took care of me in under 10 minutes. I called the brainerd/baxter Best Buy and was told that the exchange period was January 14th because of the holidays it was extended. Either way it wasn’t pleasant to be told my item was passed the date even though it should have been 30 days. Chances are, I won’t be buying items from here again. This company should change their name.
No, I would not recommend this to a friendNeutral but frustrated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have good sales & fair prices.. However, the order was delayed because they sent half of my order to the wrong address. I split my order into two orders, using the same address.
I would recommend this to a friend- Cons mentioned:Operating system
Stay away from this processor.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good for browsing but the processor and OS has limited use.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, MichaelT. We're sorry to hear that your IdeaPad 3i Chromebook has missed the mark for you in this regard. If there is something that our Lenovo Support team can help you with, please let us know by reaching out to them in whatever medium is most convenient for you. Thank you for taking the time to share your feedback with us.
great price it was on sale
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i did not open the laptop i got my old one fixed and did not need it, but for the price it was a great deal
I would recommend this to a friendTerrible - it never worked right out of box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Open box. Take out. Turn on. "Something went wrong" over and over. Call tech support. He says you haven't even logged in? Better return it, since it's defective. Try to take back 30 min later. Employee says take it over to another department to get it reprogrammed. I said Not a Chance. Refund only. Not my problem. Finally realizes I never got it to turn on past error messages.
No, I would not recommend this to a friendChromebook Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slower than my Dell laptop. It should work for what is needed, but we will see. Okay for the price.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Floogieann, thank you for choosing Lenovo! We are glad to hear that your IdeaPad 3i Chromebook is sufficient for your needs, and we appreciate you taking the time to share your perspective with us.
Laptop for students
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop for students for doing basic homework’s and email stuff
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, thank you for choosing Lenovo! We are glad to hear that your IdeaPad 3i Chromebook has been good for your use, and we appreciate you taking the time to share your experience with us.