Customer Ratings & Reviews
![High performance at great value. Intel 8GB & 128GB DC Intel Pentium Silver N6000 Processor 8GB LPDDR4x-2933 Memory & 128GB eMMC 5.1 Storage Integrated Intel* UHD Graphics - - [Proseware,Inc.] Slim Zip Backpack SSO - - 10% - - - Lenovo Sonod - - - - mum - - - - - - - - Echeca SUNAL . - - - - . -](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/0fcf880f-9eb7-4553-9191-2797c34c5c5d.jpg)
- Model:
- 82N40045US
- SKU:
- 6567669
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the IdeaPad 3i Chromebook Laptop for its ease of use and overall performance. Many appreciate the large screen size and the speed at which it operates. The lightweight design and good battery life are also well-received features.
This summary was generated by AI based on customer reviews.
Fast start up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for every day use, provides a quick start up.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad is perfect for your use, and we really appreciate you sharing your experience and feedback with us.
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, I'm going to buy another one to give as a gift
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, EdsonG. Thank you for choosing Lenovo! We are glad to know that your IdeaPad 3i is working out very well for you, and we appreciate your time taken to share your experience and feedback with us.
Good touchscreen computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for my kid to use for school and entertainment.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Irv30, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad 3i Chromebook has been great for your kid's use, and we appreciate you sharing your experience and feedback with us.
May be good just not good for us
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased for my grandson to use at school. It wouldn’t connect to the university’s WiFi. When I called customer service to explain I would need to return it to exchange for another the woman said it had to be returned that day. My grandson doesn’t attend school locally and that was impossible. She said that the store’s policy was 30-days and that day was the final day. I hung up with her and decided to check online. I had until that weekend to return the item because it was an online purchase and I didn’t receive the day I ordered it. She had that information. More training is needed for customer service representatives so that they are giving more accurate information to customers.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, we're sorry to hear that your IdeaPad 3i Chromebook did not work out for you, leading to you returning it. In the future, please feel free to contact Lenovo Support for assistance. We hope that you choose our product again in the future, and we thank you for taking the time to share your experience with us.
Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, this really works well. We are really happy
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Mitch, thank you for choosing Lenovo! We are glad to hear that your IdeaPad 3i Chromebook has been great, and we appreciate you taking the time to share your perspective with us.
Bhromebook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice but it is not what I thought it would be
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, WileyC, thank you for choosing Lenovo! Although, we are sorry to hear that your Chromebook misaligns with your expectations. If we can help you with your device, please reach out to Lenovo Support for assistance, and we appreciate you taking the time to share your experience with us.
Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the laptop because it was just not what I expected. I ended up getting another laptop with more bells and whistles and I couldn't be more pleased. Return was easy.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Busybee,
We are sorry to hear that your Chromebook wasn't a good fit for you, leading to you returning it.
We hope that you choose our product again in the future and we appreciate you taking the time to share your perspective with us.
Getting to dislike Google more but hard to leave a
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I was moving and did not know when my PC would be up and running. I thought it would be faster than my PC on the internet since that is about all it can do, I was wrong, slower. A lot of double clicking. I was hoping it would less intrusive because I could tell where all the switching of preferences, downloading addresses from my phone ect, came from. After I get my PC running well, I might see if I can take this back, I doubt it.
No, I would not recommend this to a friendDisappointed 9 year old on Christmas morning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get no stars you sent me a refurbished used and I wanted new and the thing was broken and the best buy said not responsible for 3hird party purchases and my nephew was so disappointed on Christmas day
No, I would not recommend this to a friendLaptop was fine. Customer service AWFUL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is good, minor scratches the delivery and dealing with customer service was a DISASTER. I got none of the things they claimed. Will NEVER purchase another big purchase with Bestbuy
I would recommend this to a friendJunk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. It kept crashing brand new right out of the box. Totally died on day 16. Best Buy wouldn't let me return it. I had to go through the manufacturer. They found a list of things wrong with it and supposedly fixed it. I received it back, opened the box, and the track pad didnt work. ( That wasnt even the issue when sent it in). I have contacted the manufacturer several times in the last week, and haven't received a response. Next, I will contact my credit card company. I haven't been able to use a brand new device.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey SarahB, we're sorry to hear that you ran into this issue with your Chromebook. To try to resolve this, try doing a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages your touchpad. If this doesn't resolve your issue, you may need to factory reset your Chromebook, which you can learn more about towards the bottom of the webpage tied to the previously embedded link. If these steps don't resolve your issue, we then recommend contacting Lenovo Support directly here: 877-453-6686, for further assistance. We appreciate you taking the time to share your feedback with us, as it does not go unnoted.
Entry Level, NOT for Business Use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an entry level Chromebook and definitely not for business use. It was very slow and I had to return it. It would be good for someone that just needs to check email or do some schoolwork.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey LindaM,
We are sorry to hear that your IdeaPad 3i Chromebook was not a good fit for you, leading to you returning it.
We hope that you find the right fit for you and choose our product again in the future. We appreciate you taking the time to share your perspective with us.
Issues with touchscreen and performance issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to buy a no-nonsense kind of Chromebook and was confident I would stick with it, so I bought a brand-new one. However, I was disappointed because of the low responsiveness of the touchscreen and the inability to increase it. Sometimes, it would take a few taps to get a response from the screen. This happened as I was trying to edit this review, too. I do not have thick fingers, but I now understand what it is like for older adults to experience a bad response to their touch. Also, the computer was underperforming on day one, even though I intentionally install very few apps and extensions. I do not think this processor should be in a device with this price tag.
No, I would not recommend this to a friendToo expensive for the performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay if you don't need to do much but browse websites. It struggles to run zoom in a browser even while it's the only thing open.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, SteveH. We are sorry to hear that the IdeaPad 3i has fallen short for you. We recommend applying the latest system updates available via Settings > About ChromeOS, and ensuring your internet connection has sufficient bandwidth for online conferencing.
Good for a child’s first computer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a Chromebook fan. I had a Lenovo yoga model that crashed on me the day of finals so this was a quick buy. Ended up returning it and swapping it for another yoga while my old laptop was being repaired.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JohnM, we're sorry to hear that you had trouble with your Yoga. We hope that your new Yoga is working out well for you, but if you run into any issues, please feel free to reach out so we can help. Thank you for taking the time to share this feedback with us.
Like a big phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk chrome os doesn't run like a real computer. Just use your phone instead of buying this
No, I would not recommend this to a friendToo many ads
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are so many ads it is difficult to set up. There are ads in ads and even ad blocker on Chrome is still showing me ads.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Wifi stopped after 4 months; hardware issue
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this back at end of December, wifi stopped working yesterday. power wash still did not fix issue, thankful it was still under warranty. now it has to be sent off and I will be with out for who knows how long. I've always purchased HP's in the past for laptops/Chromebooks never had any problems, will never buy another Lenovo,
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi ShellyM,
Thank you for sharing your feedback with us. We are sorry to hear that you are having such trouble with your IdeaPad 3i Chromebook. We wish to provide the best experience possible, and we apologize that this wasn't the case for you, along with the frustration and upset that has stemmed from this.
Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance.
Best regards,
Lenovo
customer/j
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wouldn't hold its charge more than 2hrs when using.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue, leading to you seeming returning the system.
We have noted your comments, as your input is important in our review of opportunities for improvement. We hope that you choose our products again in the future, and that you feel free to reach out to us with any issues, as we strive to provide the best experience possible.
Best regards,
Lenovo
Terrible buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chrome books suppose to be simple and easy to work. This one was not, apps kept shutting down. Google would open to mail and not google tried to reset not simple. Not a user friend computer
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, KMD24. We are sorry to hear that you are having trouble with your Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. If after following these steps your issue persists, we then recommend reaching out to Lenovo Support here: 800-426-7378, for more in-depth troubleshooting. We appreciate your time take to share your perspective with us, as it does not go unnoted.