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Customer Ratings & Reviews

Your price for this item is $408.99
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The comparable value price is $429.99

Customer reviews

Rating 4 out of 5 stars with 327 reviews

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83%
would recommend
to a friend

Customers are saying

Customers frequently mention the Ideapad 500's affordable price, making it a great value for the money. Many users also appreciate its large screen size and ample storage space. However, the laptop's battery life is a common complaint, with users reporting that it does not last long. Some users also experience issues with the keyboard and occasional freezing or crashing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 327 reviews
  • Rated 1 out of 5 stars

    I must have gotten a lemon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited about this laptop when I bought it. The 8GB of memory and the full HD sounded great for the price. Unfortunately, I must have gotten a lemon. Within hours of firing it up it started having issues. Initially, it restarted MS Edge several times. Then it froze altogether. I tried again the next day with similar results. I had to take it back and get something different. Fortunately, Best Buy has the full refund policy, especially since I only had it for 1 day!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Great value. Use it everyday. Very convenient

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ended up returning it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure, but may have gotten a virus before installing the webroot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality for good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option for Windows users. The price is affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person in store was very helpful. Great at multitasking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were looking for. Exceeded out expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast light ,nice keyboard,nice charge,last a long time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic laptop. Wish it was a bit lighter. So far, so good.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 1 out of 5 stars

    Worst buy I've ever made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would've done my homework beofre making this purchase. I trusted the employee as he was knowledgeable but he seemed a little rushed. Windows 10 is the worst operating system. Not user friendly and quite confusing!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Room to grow should be good for college in a few years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchssed this computer for my son and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a good second computer for my office.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Regular

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting more performance from this configuration.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    nice laptop without unnecessary frills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted, without touch screen or 2-in-1

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Lenovo laptop and it works really good. Keyboard seems a little cheap but I use my mouse more. I like the fact that it has Bluetooth. I can play my music wirelessly! Overall good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iam pleased with the computer (lenovo)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my computer a day or to after I took it home. the geek squad found the problem and to me the solution. even though it was not with the computer. They were most courteous

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing Lenovo. We are pleased that you are now up and running with the Lenovo IdeaPad 500 and it is working well for you. lenovo

  • Cons mentioned:
    Freezing

    Rated 1 out of 5 stars

    battery life is really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it keeps freezing and not to mention all the problems that are to many to write. you get what you paid for and i would not recommend this item

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      You may want to follow the link below to Lenovo.com support-drivers and look for driver updates for your specific system, this may improve the performance of your system. Be sure to create a restore point on your system before you make any changes or download new software:
      http://support.lenovo.com/us/en/products/Laptops-and-netbooks/500-Series/500-15acz/80K4/001MUS?linkTrack=Caps%253ABody_SearchProduct&beta=false lenovo

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor battery charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has the worst battery charge ever. I took it off the charger and immediately it dropped to 90%. I can only use it for 1 1/2 hours before it mandates that I charge it. Horrible!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared several laptops and this one presented the best value for the money.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 500. We are gratified that you recognize the value this system represents. lenovo

  • Rated 1 out of 5 stars

    Nit equipped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus was an open box item, looked perfect, until I discovered there was no WiFi hookup capabilities in the computer. Like the whole world should be on broadband. After several calls , disconnects and minutes waiting that fact was confirmed by geek squad headquarters. So i inconveniently had to return the item. Poor customer service to begin with left me feeling not so good about my buying experience. But I'll try again. Cause I really need a new computer.

    No, I would not recommend this to a friend