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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1276 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers enjoy the IdeaPad Duet 5 Chromebook for its exceptional screen quality, ease of use, and impressive battery life. Many users appreciate its performance for web activities and the fast processor speed. The keyboard and lightweight design are also well-received, though some have noted that the kickstand scratches easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,276 reviews
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I purchased this for my business that I started. I have had no issues, it's fast enough, it connects to my wi-fi and printer.the battery holds a charge. It is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Really great and fun device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! I use it almost everyday. It's capable enough to be really get some good work done when you need to and an incredible entertainment device. The battery life is fantastic, and overall performance is fast and smooth I'm very happy with my purchase.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. We are pleased to hear that the Duet 5 Chromebook meets your computing needs so well. Lenovo

  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my teenager! Love the touchscreen and the removable keyboard! Going to purchase another one for myself for traveling!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, LindseyS, thank you for choosing Lenovo! We are glad to hear that your teenager has the perfect device for them, and we appreciate you taking the time to share your experience with us. Also, yeah, treat yourself with one of your own! Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    One of the best laptops

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, very useful super light and works great

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JoseJ, thanks for choosing Lenovo! We are glad to hear that your Duet 5 Chromebook works great for you, and we appreciate you sharing your perspective. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lenovo Chromebook Duet 5 - a great tablet/laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Chromebook. I like the profile of this chromebook and the fact that I can use it both as a tablet and a laptop. The keyboard connects easily and stays in place, even when I'm using it on my lap. The Duet also pairs with my Android phone, so I can get messages. My bookmarks synced easily once I logged in, although in a couple of instances, I needed to log in again. The Duet is lightweight, a little wider than my old Chromebook (13.3" vs 11 "), so I need to use a different bag for carrying, but it's very slim so it fits easily in a tote or a medium-size shoulder bag. One thing to be aware of: sometimes it shuts down unexpectedly (updates). When you press the power button, it doesn't go on instantly, you need to hold the button down for a few seconds, similar to restarting a cell phone, until the Chromebook logo appears.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the ease of use, features and performance of the Chromebook Duet 5 meets your computing needs so well. Lenovo

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Chromebook.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this Chromebook. Setup was easy, It's very efficient for my use. Battery life is great and it's relatively lightweight. The screen is vibrant. So glad I bought it!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Duet 5 is a winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for a laptop/tablet and have always loved the Microsoft Surface Pro. Since I was issued laptops where I worked, it was hard to justify purchasing the Surface Pro. When I read about the Lenovo IdeaPad Duet 5, I was intrigued about this product. I went to Best Buy to see in person and was not disappointed. Having used it now for a few weeks, I have found it to be very versatile. Since it comes with a keyboard, I have used it for work when at home. The screen size is large enough for answering emails, editing spreadsheets, and other docs. I also use it for personal use such as browsing the internet, answering personal emails, and stream various content. The OLED screen is amazing as the colors are vivid and bring content to life. Since I own a Google Pixel 6 Pro, it syncs effortlessly with the Duet 5 and I see all incoming notifications and can answer text messages from the it. I enjoy using this device no matter what I am doing and would highly recommend it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. We are pleased to hear that the value, features and performance of the IdeaPad Duet 5 Chromebook meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Chromebook is a pleasent surprise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The closest thing to an actual PC without the price. There are some things you can do with this that you still can't do on an iPad, such as adding an extended monitor. I added a pen and it works great (got the Pen on Amazon). There are some issues though. Microsoft does not fully support Chomebook. Apps that work well on an Android device may not be available on the Chromebook (like One Note). The hardware is excellent. The keyboard works great. You can use a mouse if you'd like but the trackpad is smooth and responsive. Overall, this will satisfy most of what you need to do on the go and it feels like a well integrated machine (all Google apps work great).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an elder millennial, I have a deep-seated need to do Important Things on a laptop rather than a phone. But I also realize that technically I COULD do most things on a phone, which makes it hard to drop a lot of money on a laptop. And this is the perfect compromise! The price is so good, you can't not buy it. And it works great! I mainly use it for, well, the Important Stuff of course, but also for playing Balatro and watching videos while traveling, and it works great for that. I've seen people complain about the sound, and I guess it is a bit tinny, but totally fine if you're not picky. Love this thing and definitely recommend it!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey ElisabethL,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are loving your Duet 5 Chromebook.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just Like the Big Guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! I am a senior, so am not so tech savy. This is perfect for me. It works like my phone. I love the deyachable keyboard and the fact that I can sign on with my Gmail address. It is portable, light and can function as a laptop

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Would definitely recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter and she loves it, when I was setting it up I could tell it was a great purchase. Exactly what I was looking for.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Rivers,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that your daughter is loving this Duet 5 Chromebook 2-in-1.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Very nice, although heavy tablet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be fair, I purchased this Chromebook to replace an Android tablet that was dropped. So my 4-star rating is somewhat driven by the differences in those two units. The marketing would lead you to believe that a Chromebook is a "better" Android tablet. It is not. There are some significant differences that are annoying but not deal killers. This is a very nice tablet. I have nothing but good experiences with this one. The display is really nice, The keyboard is OK. The system's responsiveness is very good. It is a bit heavier than my last tablet, but I knew that going in. You can even get a tablet form factor cover for it. I would buy this model again.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    it's a buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tablet 2-in-1. Works well for productive use, w the nice size keyboard. a bit large as a tablet but such a pretty screen... I'd rather the screen be a little large instead of too small. A perfect purchase at the sale price. Be sure and buy the 8gb of memory and not the 4gb version being sold elsewhere.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5 with OLED Touch Screen Tablet. We are very pleased to hear that the specifications and features of the Lenovo Chromebook Duet 5 with OLED Screen meet your computing needs so well. Lenovo

  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Best of both world

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen computer is a definite upgrade for me. I truly like the benefits of a tablet and the processing power of a laptop. Best of both worlds for sure.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey CarlosR,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this Duet 5 Chromebook 2-in-1 is the best fit for what you wanted in a laptop.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good laptop in Chromebook form.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected. Setup was simple (basically enter Gmail address and password, and *poof!* you're done). Good battery life. I have only used it in tablet mode a couple of times (would be good, if heavy, for a digital magazine reader). An unforeseen detail is that it's difficult to use in your lap. The keyboard is *very* light, so it needs that kickstand to stand up (which uses more space). MS is making Word and Excel (etc) available/editable within Chrome, so "real" work will be possible.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen quality

    Rated 4 out of 5 stars

    Great portable chromebook for daily use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is a great machine, the screen is amazing, it is very portable, and has great build quality, but I wish it is faster. You can feel it is slightly lagging when browsing some more complex web app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product l

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, my kid love it. Very light and good size

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Sadekb, thanks for choosing Lenovo! We are glad to hear that your kid loves it, and we appreciate you taking the time to share this experience with us. Lenovo

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Chromebook I found

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with this Chromebook it's my third Chromebook and my Best by far I love the monitor the keyboard the battery life I like everything about it would highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well. holds charge for a long time. easy to use and navigate. happy with the product

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, HollyS, thank you for choosing Lenovo! We are glad to hear that your Duet 5 Chromebook works well for you, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    This Chromebook is awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this computer! It’s not a powerhouse so don’t expect it to run a ton of games, but we didn’t buy it for that. We bought it to knock out some work tasks from home, stream tv shows while we cook dinner, and take it on vacation from time to time. My only complaint is that the speakers are trash, but we just hook up. Bose speaker to it via Bluetooth and it fixes that issue (or I pair it to my AirPods and listen privately). Oh and battery life is stellar!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, JTWayne. Thank you for choosing Lenovo! We are glad to hear that you love your Duet 5 Chromebook, and we appreciate you taking the time to share your experience with us. Lenovo