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Customer Ratings & Reviews

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$399.99
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Comp. Value: $499.00

Customer reviews

Rating 4.4 out of 5 stars with 1276 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers enjoy the IdeaPad Duet 5 Chromebook for its exceptional screen quality, ease of use, and impressive battery life. Many users appreciate its performance for web activities and the fast processor speed. The keyboard and lightweight design are also well-received, though some have noted that the kickstand scratches easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,276 reviews
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Good, affordable workhorse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook/tablet is excellent - good battery life, bright screen, and a comfortable keyboard that I enjoy using. I have bigger hands and this keyboard isn't a pain to use like other smaller devices.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the features and performance of the Chromebook Duet 5 meets your computing needs so well. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great and very portable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great in handling contracts and very portable. However, less than a year the keyboard seems to not work.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey RosabellaP,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this Duet 5 Chromebook is a great fit for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Computer is great, not best buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself is great. It is exactly what I was looking for. Unfortunately I needed it for a work trip. The local Best buy rarely has anything that I would like to purchase in stock, and offer to ship it to me. If I wanted to shop online, I would not bother going to the store. I caved, and ordered it to be shipped to me the following week. The work trip came and went and the computer was still not received. I went into the store and I was told that it was shipped UPS and that I would need to deal with them. I told them that they shipped it UPS and not me. No help. UPS tracking was updated and the date of delivery was changed daily. I eventually had to start my own inquiry with UPS, and received the computer a week later. It was not damaged at least.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    the speakers are not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything about this Chromebook is awesome except for the speakers, there not Loud enough, good screen, good colors, it comes with a keyboard, kickstand, and a case. if you buy this make sure it has 8 gigs of ram.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi BrianK, thanks for choosing Lenovo! We are glad to hear that your Duet 5 Chromebook has been awesome overall, and we appreciate you taking the time to share this perspective with us. Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    My Niece Loves it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my 13 year old niece for her birthday... she loves it! The screen is vibrant, it's light, and efficient!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great small laptop/tablet. It does everything I need and can fit in a big purse for easy travel...and the price was another added bonus.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey NANNEK,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you love the Duet 5 Chromebook.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    A solid Chromebook tablet with few compromises

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo surprised me with this. I had read good things about the Duet 3 but wanted something a bit larger for consuming media and surfing the web. Lenovo nailed it again with this. The OLED display is great. Some people may not like the switch from 16:10 to 16:9 but the larger, higher quality panel makes up for that. You get inky blacks and vibrant colors with the display; it really blows away any other tablet or Chromebook in the same price range. The screen is bright, the resolution is good for a 13.3" display, it really is a high-quality panel. The overall design has improved so that the tablet feels more substantial. The magnetic back covers doesn't move and the front keyboard cover is now held closed to the tablet with magnets. This feels like it's a $600 tablet package. There's more than enough RAM to handle multi-tasking and dozens of tabs in Chrome. The updated SoC, now a Snapdragon SC7180, isn't going to turn any heads for its performance but it is beyond the MediaTek SoC used in the last system. The Snapdragon chip can handle anything thrown at it without issues. There's plenty of built-in storage with a 128GB SSD, this isn't slower eMMC storage. Apps load quickly, the system cold boots in seconds, and it instantly wakes from sleep. Lenovo also did something great: increase the battery life. I will go 2-3 days of heavy usage before needing to plug this in. Overall battery life is rated at 15 hours (which is beyond any iPad) and I've easily been able to reach 18 hours by turning the screen brightness down to 75%. I highly recommend this for anyone wanting a light Chromebook and tablet that can go anywhere and easily handle anything a Chromebook can. The tablet is easy to handle, comes with a great keyboard cover, and features one of the best displays in a sub-$900 system. My only gripe is I wish Lenovo threw in the pen. I get why they didn't (cost), but there's an empty slot on the back cover for their pen.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5, model number 82QS001HUS. We are pleased to hear that the value, features and performance of the Chromebook Duet 5 meets your computing needs so well. Lenovo

  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Very solid/portable browsing tablet/chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good screen -- OLED, but not the highest quality OLED -- it shows striations and irregularities in low brightness settings. It's speedy enough for regular web tasks and browsing. It's a good weight. And, though not backlit, the keyboard is remarkably good for this kind of magnetically attaching keyboard. The key travel is good. Best used on a table, though, rather than a lap. The sound is satisfactory. I especially like that everything locks together magnetically when closed, which was not the case with the original Duet, nor the Google Slate.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Catolinageographer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fabulous device. I use it on the go at coffee shops, the office and at school. It interconnects with my Pixel phone and my Samsung tablet purchased from Best Buy

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey PalmettoGeographer1,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your experience with your Duet 5 Chromebook has been fabulous.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, basic, runs great, good for a social media and homework

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, FerTamayo20. Thank you for choosing Lenovo! We are glad to hear that your Duet 5 meets your needs well, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Tablet with keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Ive had no problems, the key board works, its a decent size and the battery life is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Great for college students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and very versatile. Love the screen quality and love the speed

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Best choice I ever made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop because it has a touchscreen feature and it can also be removed from the keypad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    So far so very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first "Chromebook" and it really fits many of my needs. Large clear screen, attachable keyboard, great battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine for the price, with a few quarks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to replace my 10 year old laptop and decided to try a Chromebook. Obviously it is not a laptop computer, but a glorified tablet. It doesn't have any internal CD/DVD drive or the memory capacity that my laptop does, but for every day internet usage and light duty work, it's far superior. I boots up very quickly and so far has worked well. I have found that it does have some quarks; when updating the apps through the Google play store, it says the apps are downloaded and installed, yet the information panel (on the home screen, bottom right side) indicates it's downloading well after the play store finished, and the notification doesn't end until the machine is rebooted.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Douglas, thanks for choosing Lenovo! We are glad to hear that your Duet 5 has been great overall, and we appreciate you sharing your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Better than iPad.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband has used this nonstop it’s a great computer for simple use at home or on the go. It’s a Chromebook so it’s limited, but tremendously easy and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good little ChromeOS tablet

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good Chrome OS device for basic use-cases, and good for lite users. it's nice to have case/keyboard included. the case & keyboard do feel limited in the way they can snap to the body. either completely remove keyboard and use as tablet, or attach keyboard for tabletop use. in general the keyboard is ok. over all speed is good, can stream 4K content with little issues, but takes time to load some larger apps and bigger files.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic value for a huge tablet.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is best used as a tablet primarily for browsing etc... when it's just too annoying to use your cell phone and a small screen that comes with it. We have found is the best usage for this tablet is in showing family photos to grandparents and other people using Google photos The keyboard is a fantastic inclusion, but I wouldn't recommend using it as a daily workhorse. It is definitely underpowered with processing power for that goal. I have never used the device that has such robust battery life! I imagine this is going to be phenomenal for long plane flights with kids

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Light and Powerful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and powerful. The ability to use it as a tablet is a huge plus for portability. The battery life is also very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I Lenovo U

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Lenovo overall! This brand was my very first purchase on laptops and now that you have made this design, it makes me even happier! A tablet that can be use as a laptop, dual performance is an excellent idea to people like me who loves to be productive and efficient! This device is with me all the time, it just makes my life easier with all of my work life stuff and also an entertainment for me when I needed a break from reality.

    I would recommend this to a friend