Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$399.99
Save $99.01
The comparable value is $499.00

Customer reviews

Rating 4.4 out of 5 stars with 1283 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the IdeaPad Duet 5 Chromebook for its exceptional screen quality, ease of use, and impressive battery life. Many users appreciate its performance for web activities and the fast processor speed. The keyboard and lightweight design are also well-received, though some have noted that the kickstand scratches easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,283 reviews
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Very nice chromebook.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine for a chromebook. It works great for my daughter. The battery life is great and the touchscreen display has very good picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Big step up from the original Lenovo Duet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big step up from the hugely popular Lenovo Duet, which I also own and will continue to use because it is such a fine option...but this one here is a much different device. The OLED screen is gorgeous and the keyboard is much more suitable for all day use. The screen size and 16:9 don't make it the ideal tablet, but it is a good tablet nonetheless. I really enjoy this device.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. We are pleased to hear that the features and performance of the Duet 5 meets your computing needs so well. We appreciate your loyalty to the Duet Product Family and the Lenovo Brand. Lenovo

  • Pros mentioned:
    Ease of use, Screen quality

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The size is perfect and I love the touch screen. It is super easy to use and I highly recommend this Chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great IDEAPAD!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This size rules! Convenience, portability, and power. Just what I've been looking for. Wish I had one of these issued at work.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for school. Has everything we need. Works great. Definitely recommend.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Impressed with this Windows Tablet Style Computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a tablet style that would replace my iPad and have more options for writing and editing. I tried a Chromebook but the interface with Microsoft Office is limited on the web version. With this Windows tablet, I get the full Microsoft 365 Suite and the ability to use it as a computer and a tablet. So far I am impressed with the build and quality. The battery life is a little short with the screen as bright as I like. However, I can use a portable charger base and USC-C cord that is long enough to give me plenty of options. Finally, the price was almost $400 less than a Windows Surface Tab so it was a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Sleek design

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lenovo Ideapad impresses with its sleek design and lightweight build, making it a stylish and portable option for on-the-go users. The slim profile adds a touch of sophistication, and the reduced weight enhances portability. However, one drawback is its stability issue when placed on the lap, as it tends to struggle to stay upright. This can be a minor inconvenience for users who prefer working in a more relaxed position.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Worth every penny!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact this device is 13.3” and has 4k is amazing. Very lightweight too. I was going for the Microsoft surface pro but this was more affordable and durable. Definitely do not regret the buy from Best Buy.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5, model number 82QS001HUS. This model ships with a 13.3 inch (screen size measured diagonally) OLED - FHD (1920x1080) 10-point Multi-touch screen, with a brightness level of 400 nits, has a Glossy finish. This screen provides 100 Percent of the DCI-P3 color gamut for excellent color accuracy. We are pleased to hear that the value, features and performance of the Lenovo Chromebook Duet 5 meets your computing needs so well. Lenovo

  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Good, affordable workhorse.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook/tablet is excellent - good battery life, bright screen, and a comfortable keyboard that I enjoy using. I have bigger hands and this keyboard isn't a pain to use like other smaller devices.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the features and performance of the Chromebook Duet 5 meets your computing needs so well. Lenovo

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. very easy to use and accommodates my busy days. The battery life is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A solid Chromebook tablet with few compromises

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo surprised me with this. I had read good things about the Duet 3 but wanted something a bit larger for consuming media and surfing the web. Lenovo nailed it again with this. The OLED display is great. Some people may not like the switch from 16:10 to 16:9 but the larger, higher quality panel makes up for that. You get inky blacks and vibrant colors with the display; it really blows away any other tablet or Chromebook in the same price range. The screen is bright, the resolution is good for a 13.3" display, it really is a high-quality panel. The overall design has improved so that the tablet feels more substantial. The magnetic back covers doesn't move and the front keyboard cover is now held closed to the tablet with magnets. This feels like it's a $600 tablet package. There's more than enough RAM to handle multi-tasking and dozens of tabs in Chrome. The updated SoC, now a Snapdragon SC7180, isn't going to turn any heads for its performance but it is beyond the MediaTek SoC used in the last system. The Snapdragon chip can handle anything thrown at it without issues. There's plenty of built-in storage with a 128GB SSD, this isn't slower eMMC storage. Apps load quickly, the system cold boots in seconds, and it instantly wakes from sleep. Lenovo also did something great: increase the battery life. I will go 2-3 days of heavy usage before needing to plug this in. Overall battery life is rated at 15 hours (which is beyond any iPad) and I've easily been able to reach 18 hours by turning the screen brightness down to 75%. I highly recommend this for anyone wanting a light Chromebook and tablet that can go anywhere and easily handle anything a Chromebook can. The tablet is easy to handle, comes with a great keyboard cover, and features one of the best displays in a sub-$900 system. My only gripe is I wish Lenovo threw in the pen. I get why they didn't (cost), but there's an empty slot on the back cover for their pen.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5, model number 82QS001HUS. We are pleased to hear that the value, features and performance of the Chromebook Duet 5 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Great lap top

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful. Just what I need, convenience and great service delivery n exchange. I love Best Buy. This is best service shop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hybrid tablet/laptop!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this for use as a hybrid tablet/laptop! It's a great size for traveling or setting up at a coffee shop. It's not so great for sitting on the couch trying to use it as a true "lap" top but I knew that going in so it's not a huge deal. I've been happy with all of the features so far, everything is working as it should! I do wish it had the typical USB slots and maybe a headphone jack.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Best of both world

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen computer is a definite upgrade for me. I truly like the benefits of a tablet and the processing power of a laptop. Best of both worlds for sure.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey CarlosR,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this Duet 5 Chromebook 2-in-1 is the best fit for what you wanted in a laptop.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Very solid/portable browsing tablet/chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good screen -- OLED, but not the highest quality OLED -- it shows striations and irregularities in low brightness settings. It's speedy enough for regular web tasks and browsing. It's a good weight. And, though not backlit, the keyboard is remarkably good for this kind of magnetically attaching keyboard. The key travel is good. Best used on a table, though, rather than a lap. The sound is satisfactory. I especially like that everything locks together magnetically when closed, which was not the case with the original Duet, nor the Google Slate.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Would definitely recommend.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter and she loves it, when I was setting it up I could tell it was a great purchase. Exactly what I was looking for.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Rivers,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that your daughter is loving this Duet 5 Chromebook 2-in-1.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Not as usable as I hoped it would be

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had bought the larger screen. Also, it’s cumbersome to switch between my Google accounts, which I do often. But otherwise it works fine, takes some getting used to Crome book systems. It’s lightweight and easy to throw in a bag.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi christine, thanks for choosing Lenovo! We're happy to help should you need it with your Duet 5 Chromebook, and we appreciate you taking the time to share this perspective with us. Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    My Niece Loves it!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my 13 year old niece for her birthday... she loves it! The screen is vibrant, it's light, and efficient!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good screen, does not have headphone jack

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far performance is okay. Screen is great. Just disappointed as the specs listed that this had a headphone jack, but it does not. Also it seemed that the smaller duet came with a USB-C to headphone jack adapter, but this more expensive model does not. Still debating on returning it for one that has the jack built in. Otherwise, shows look great on here.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good little ChromeOS tablet

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good Chrome OS device for basic use-cases, and good for lite users. it's nice to have case/keyboard included. the case & keyboard do feel limited in the way they can snap to the body. either completely remove keyboard and use as tablet, or attach keyboard for tabletop use. in general the keyboard is ok. over all speed is good, can stream 4K content with little issues, but takes time to load some larger apps and bigger files.

    I would recommend this to a friend