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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $499.00

Customer reviews

Rating 4.4 out of 5 stars with 1266 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the IdeaPad Duet 5 Chromebook's large screen size, ease of use, and impressive battery life as key strengths. Many appreciate the vibrant OLED display and find the device's performance to be satisfactory for its price point. However, some users express concerns about the kickstand's fragility and lack of a headphone jack. The lightweight and portable design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,266 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Chromebook I've ever used. 13"+ OLED, Qualcomm Snapdragon SC7180 (7c) ARM-powered processor, Qualcomm Adreno Graphics (AMDs Radeon acronym), 8GB Memory, 128GB SSD, 5MP selfie camera, 8MP rear camera, dual USB-C, quad speakers, fabric wrapped magnetic keyboard, fabric wrapped magnetic back skin for added grip, protection, and stylus holder, 30 watt charger included - Abyss Blue

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. We are pleased to hear that the features and performance of the IdeaPad Duet 5 Chromebook meets your computing needs so well. Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was quick and just the way they promised i hope they will continue with there service

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey DzengisR,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this Duet 5 Chromebook 2-in-1 has been great for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lenovo is Lenovely!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very pleased with this device! It's small enough to fit in my purse!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JessicaL,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are quite pleased with this Duet 5 Chromebook 2-in-1.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    It's a workhorse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works quick. Light and easy to transport. Screen has great clarity. Perfect for working remote in a Starbucks or an airport.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine for the price, with a few quarks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to replace my 10 year old laptop and decided to try a Chromebook. Obviously it is not a laptop computer, but a glorified tablet. It doesn't have any internal CD/DVD drive or the memory capacity that my laptop does, but for every day internet usage and light duty work, it's far superior. I boots up very quickly and so far has worked well. I have found that it does have some quarks; when updating the apps through the Google play store, it says the apps are downloaded and installed, yet the information panel (on the home screen, bottom right side) indicates it's downloading well after the play store finished, and the notification doesn't end until the machine is rebooted.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Douglas, thanks for choosing Lenovo! We are glad to hear that your Duet 5 has been great overall, and we appreciate you sharing your feedback with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Lenovo Chrome book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well most of the time, do have glitches when using touch screen.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey SamT,

      Thanks for choosing Lenovo and for sharing your feedback with us.

      We're sorry to hear that you ran into this problem with your Chromebook. To address the issue mentioned, try doing a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages various system components.

      If this doesn't resolve your issue, you may need to factory reset your Chromebook, which you can learn more about towards the bottom of the webpage tied to the previously embedded link. So long as your Chromebook is backed up and the data is tied to the same Google account you used to setup your Chromebook, you can restore your system from a backup point to prevent you having to go through the full setup process again or having to make setting adjustments and customizations again.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need further assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    lenovo idea pad

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really was enjoying my idea pad but the screen broke and the lenovo warranty process has been a hassel. Now I need a new one...but will probably get one because it was perfect for my needs. I would just also need to purchase a safety case to keep it protected.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, KLBeir. We are sorry to hear that you've ran into an issue with it. We hope that you choose our product again in the future, and we appreciate you taking the time to share your experience with us, as it does not go unnoted. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and start using. Product has automatic updates so no subscriptions to purchase/renew. Lightweight and good size for my use. Would suggest purchasing a wireless mouse to use with this as some things may need more than your finger to get done. Very good product.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet. This model ships with a detachable keyboard which includes a touchpad for making selections onscreen. We are pleased to hear that the Chromebook Duet meets your computing needs so well. Lenovo

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Amazing product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is amazing, work so good and the battery is great, and the treatment of the people from Best Buy is also the better

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Eliseo,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Duet 5 Chromebook has been amazing for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have just recently bought this device and i'm writing the review on it currently. The keyboard that this comes with is really nice to type on. Its really responsive when it comes to hitting buttons and there is no input delay that i can see. The OLED screen that is on here is SO amazing. The colors are really vibrant and really accurate. The panel is provided by Samsung, so all of the colors are super vibrant and everything looks really nice. The device is really quick and easy to carry. overall i rate it a 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A 2-in-1 that is first a TABLET, not a laptop.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this thing. After an extremely long search (and I've been a paid IT professional for over 20 years), I can't believe how much I like this tablet that doubles as a laptop. I've only used a Chromebook a few times, tend to be a Windows person. However, I do use Gmail and youtube a lot, and have previously used or bought dozens of laptops and dozens of tablets. But, most of those tablets were Kindle Fires. I have finally given up on using the Kindle Fire. I just can't stand the Silk Browser, not having access to my email accounts, or a decent app store. If anything, the Amazon app store is worse now than it was five years ago! I also wanted a larger form factor. And here's the thing, I have a 13" 2-in-1 laptop. But, if I want to use the generous 13" screen to read a book in color, it's just too dang heavy. I realized why this thing works SO much better. (I already tried using it last night in bed and it was awesome!) It's because the design of this is as a TABLET first, to compete with Samsung and Apple, with their Tabs and Ipads, as opposed to being a laptop to compete with the Apple Air. The removable keyboard and stand make it SO very versatile. It's a bit over a lb when your remove those (which also double as case covers) and some may find it heavy, but if you're used to a 10" tablet for reading, this isn't going to break your arm. I want to emphasize this as it's not obvious - the BACK of the tablet - with the stand - is attached by clever magnets, and can be removed, which makes the tablet, sans front/back covers - a lot lighter. The entire combination weighs 2.2 lbs - but without the covers, it's right at 25 oz. I LOVE the way the two parts detach, and from what I can find, is pretty unique. Even other Lenova products don't have this option and follow the more typical MS Surface style, where the backflap just attaches to the tablet itself. This comes with a zippy processor and 8GB of RAM and it SHOWS. It's extremely fast, and absolutely worth the every penny (and it helps that I was able to get it on sale, of course). Thing is, once you get above 10" tablets, the prices just shoot through the roof. Every single one retails for over $500. So, yes, at just under that and at 13" I consider this a steal. And the screen! OLED, and wow can you tell. The speakers are surprisingly good as well. I don't plan on using them as much, but it is really cool to be able to walk around watching something and have the speakers on, and it just works. Also, I'm a big OneDrive user (I pay for the MS365 account, so have 1TB of space vs. the free 13GB or whatever that GoogleDrive has) - and the install was easy, and is an easy way for me to move files between my PC and this device, and always have stuff available. My one issue with it - is for some reason, Onenote, which works fine on my android phone, does not work on this device, which has an Android/Linux back-end as well, which tells me that Google wants to force the useage of their products - just like Amazon does on their Fires. That's a disappointment, but I can live with it, as I can still use it on the browser version. However, I'm betting that A Samsung wouldn't have that issue, but it's not worth me spending an extra $200-$700 for that! The one nod I'd give Samsung would be on their Tab S7 FE - 12.4" 128GB - it's running an Android OS, which means it can use the android version of Microsoft products. But, most critics/reviewers agree that the Chrome OS is generally better on tablets as it was designed with tablets in mind, where Android was designed with Phones in mind. Also, the screen on the Samsung as more pixels, but it is also an inch smaller. Quite honestly, 4k is wasted on anything smaller than a computer monitor, and most video isn't even created at 4k anyway. The OLED screen you get with this is gorgeous. And you get the cover and keyboard that you'd spend an extra $80+ for for the Samsung as well. They are similar in weight - the Lenova has about 3 extra ounces when you remove the back and front covers - but you're getting an extra inch of screen, and 2 GB of RAM as well. So, in summary, if you want the very best, largish screened tablet out there, you can spend $800-$1100 and get a top end Samsung or, if you really like throwing money at things, an Apple. The Surface is also a decent option, runs windows, and is pricey. If you want the best bang for your buck, and in a lot of ways, the widest range of features, more RAM, and screensize - you'll get this puppy for half the price. PS. If you want/need a laptop, get a laptop. If you want a versatile tablet, be sure to focus on getting a TABLET. It's very easy to be distracted by the very numerous 2-in-1 combos, particularly since the retailers search engines throw everything in the mix. Example: This is listed as a Chromebook. It's called the "Lenovo IdeaPad Duet 5". Lenovo also sells the "Lenovo - Ideapad Windows Duet 5i", and one would likely think it's the same thing, just with Windows and an Intel processor, and you'd be mostly right. Except, that it's a Surface Knock-off, and the back cover doesn't detach, which means, among other things, the main tablet will be heavier. And then there's the "Lenovo - Ideapad 1 15.6" - which is a nifty little thing with an even larger screen! Yet, it's a straight-up laptop. So, with all the various models and such out there, definitely have an idea of what it is you want out of the purchase, and be careful of the search engines - they can slip in some things that will fool you - too many options! Good luck!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook, model number 82QS001HUS. This detachable 2 in 1 Duet 5 Chromebook weighs approximately: Tablet: around 700 g (1.54 lbs), Folio keyboard: around 320 g (0.70 lbs) - Total: around 1,020 g (2.24 lbs). We are pleased to hear that the value, features and performance of the Lenovo IdeaPad Duet 5 Chromebook meets your computing needs so well. Lenovo

  • Pros mentioned:
    Battery life, Screen quality

    Rated 4 out of 5 stars

    Good Stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen with 400 nits of brightness. Long battery life. Serviceable trackpad and better keyboard than I expected. Speakers are okay, Average camera. All`-in-all, it has been a very good experience using this Chromebook.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5. This model ships with the High Definition (HD) Audio, Realtek ALC5682I codec Audio Chip, which powers the four Stereo system speakers, (1W x4). This Chromebook Duet 5 ships with two cameras - Front 5.0MP / Rear 8.0MP with Dual Array Microphones built in. We are pleased to hear that the Chromebook Duet 5 is working out so well for you. Lenovo

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. very easy to use and accommodates my busy days. The battery life is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Chromebooks are it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whats not to like ? Chromebooks are where its at, the thin client at its minimalist best.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey RobertC,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your Duet 5 Chromebook 2-in-1.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    excellent, solid device. Great build quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent device. I didnt know chromebook had access to all the android apps through playstore. My kid was able to install games, and some educational apps from playstore. we are able to control the kids app usage, timing and everything from our phone using Google Family Link app. it has usb type c on both sides, 4 speakers - 2 on each side, audio is great. battery life is good, build quality is great, you can feel that when you use the notebook. Excellent value for money. I am considering getting one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The size is perfect and I love the touch screen. It is super easy to use and I highly recommend this Chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the original Duet 2 when it first came out and have been using it for media consumption since. Chrome OS with Android apps is the perfect tablet for me, but the system was always a bit sluggish. This new model is a wonderful upgrade. The OLED screen is crisp and the larger size makes quite a difference. I don't use the keyboard much, just for twitter and the occasional email - but the new keyboard has more key travel and feels better. It's worth the price to upgrade.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. We are pleased to hear that the features and performance of the IdeaPad Duet 5 Chromebook meets your computing needs so well. Lenovo

  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Lenovo laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop. big screen easy to use. I like a lot.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi user542549,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that you are really liking the Duet 5 Chromebook 2-in-1.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Computer is great, not best buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself is great. It is exactly what I was looking for. Unfortunately I needed it for a work trip. The local Best buy rarely has anything that I would like to purchase in stock, and offer to ship it to me. If I wanted to shop online, I would not bother going to the store. I caved, and ordered it to be shipped to me the following week. The work trip came and went and the computer was still not received. I went into the store and I was told that it was shipped UPS and that I would need to deal with them. I told them that they shipped it UPS and not me. No help. UPS tracking was updated and the date of delivery was changed daily. I eventually had to start my own inquiry with UPS, and received the computer a week later. It was not damaged at least.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 2 out of 5 stars

    I regret it less than a day in...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge disappointment. I was eagerly waiting for this product to be released and it arrived today. Hardware is nice, it's about as fast as a 2018-era M3 processor. Screen gets super bright, looks great, but the flashing (PWM) is unbearable. I honestly have a headache and am dizzy after ~15 minutes of use. And 1080p? Do not get less than 12", you will see individual pixels. It just looks fuzzy and artifacty like an old junk TN 1366x768 screen. It's OLED and beautiful, but it falls apart when you actually use it. The disappointment is compounded by the fact that it's a tablet, which encourages close-up use (reading, etc) that's really tiring on your eyes due to the low DPI and super bad PWM at all levels of brightness. Speakers are tinny, have zero bass, and sound very cheap. Really bad, actually, which is shocking since Lenovo bothered to put 4 of them in this machine. Keyboard is crisp, full size, but not backlit. There is a stylus cutout on the back of the cover, but no stylus (lol, okay). Like the HP 11", this new crop of exciting-on-paper devices are disappointing and not worth $599. I had a bunch of gift cards and got it down to $350 and I'm still returning it... The Snapdragon was plenty fast, even running native Linux apps. But that screen and those speakers...why, Lenovo? Unfortunate.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad Duet 5 Chromebook model number 82QS001HUS, ships with a 13.3 inch (screen size measured diagonally) OLED - FHD (1920x1080) 10-point Multi-touch screen, with a brightness level of 400 nits, has a Glossy finish. This screen provides 100 Percent of the DCI-P3 color gamut for excellent color accuracy. This screen has both TUV Rheinland Eyesafe Display Technology and SGS Eye Care Display Certification, for excellent eye care technology. Additionally, the audio within this IdeaPad Duet 5 Chromebook is created by the High Definition (HD) Audio, Realtek ALC5682I codec audio chip and uses Stereo system speakers, 1W x4. If you are experiencing less than expected visuals and audio, try first resetting the Chromebook hardware:  https://support.google.com/chromebook/answer/3227606?hl=en. If the issues continue, now reset the Chromebook back to original factory settings:  https://support.google.com/chromebook/answer/183084?hl=en&ref_topic=3417251. If the issues continue, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378. Lenovo