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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1276 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the IdeaPad Duet 5 Chromebook for its exceptional screen quality, ease of use, and impressive battery life. Many users appreciate its performance for web activities and the fast processor speed. The keyboard and lightweight design are also well-received, though some have noted that the kickstand scratches easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,276 reviews
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    So far so very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first "Chromebook" and it really fits many of my needs. Large clear screen, attachable keyboard, great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good little ChromeOS tablet

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good Chrome OS device for basic use-cases, and good for lite users. it's nice to have case/keyboard included. the case & keyboard do feel limited in the way they can snap to the body. either completely remove keyboard and use as tablet, or attach keyboard for tabletop use. in general the keyboard is ok. over all speed is good, can stream 4K content with little issues, but takes time to load some larger apps and bigger files.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Chrome tablet I've ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet has amazing battery life and can replace your current laptop. Highly recommend this to anyone.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey EbodMcGee,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this Duet 5 Chromebook 2-in-1 is the best tablet you've had.

      Please feel free to reach out to us via the Q&A section of the product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great crome book !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and it is simple to use! I really like the detachable keyboard so easy!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Light and Powerful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and powerful. The ability to use it as a tablet is a huge plus for portability. The battery life is also very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I Lenovo U

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Lenovo overall! This brand was my very first purchase on laptops and now that you have made this design, it makes me even happier! A tablet that can be use as a laptop, dual performance is an excellent idea to people like me who loves to be productive and efficient! This device is with me all the time, it just makes my life easier with all of my work life stuff and also an entertainment for me when I needed a break from reality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic value for a huge tablet.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is best used as a tablet primarily for browsing etc... when it's just too annoying to use your cell phone and a small screen that comes with it. We have found is the best usage for this tablet is in showing family photos to grandparents and other people using Google photos The keyboard is a fantastic inclusion, but I wouldn't recommend using it as a daily workhorse. It is definitely underpowered with processing power for that goal. I have never used the device that has such robust battery life! I imagine this is going to be phenomenal for long plane flights with kids

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good screen, does not have headphone jack

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far performance is okay. Screen is great. Just disappointed as the specs listed that this had a headphone jack, but it does not. Also it seemed that the smaller duet came with a USB-C to headphone jack adapter, but this more expensive model does not. Still debating on returning it for one that has the jack built in. Otherwise, shows look great on here.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen quality

    Rated 5 out of 5 stars

    Smart Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart budget 2-in-1 Tab for a discounted price! Very handy for traveling and versatile either as a laptop or tablet. The detachable Keyboard is one of the best Keyboard ever!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. We are pleased to hear that the value, features and performance of the IdeaPad Duet 5 Chromebook meets your computing needs so well. Lenovo

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Amazing product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is amazing, work so good and the battery is great, and the treatment of the people from Best Buy is also the better

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Eliseo,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Duet 5 Chromebook has been amazing for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Best computer ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer ever, it’s perfect for college work and other things as well. I love that it’s touch screen and can basically turn into a tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, little bit of a learning curve.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, love the OLED screen and works great for my needs. First time using a Chromebook so it took me a while to get adjusted to finding ways to open up Microsoft type files. It's good for people who just work on emails all day and need something simple and effective as well as using other streaming type video apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been exactly what I needed. Light, easy to carry, and I love that it is also a tablet. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    My First Chromebook….

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had made this purchase as a way to have a laptop and still enjoy the convenience of a tablet. When opening up the box, I was quite surprised by how sleek and beautiful the design really was. Not to mention the enormous screen (which, in hindsight, was not as easy to travel with). For the price, I was pretty impressed… until I started using it for my day-to-day general tasks. I would’ve been nice for it to come with a stylus pen (even if it meant going ahead and paying a lil extra). However, my main concern was with it’s connectivity issues. Trying to cast the device wasn’t exactly user friendly. Plus, I ultimately found navigating through the settings and web browser to be more complicated than necessary. Also, the keyboard attachment (which I still do think was a great part of the price) did not stay connected to the tablet, all that well. I did eventually wind up returning the Chromebook and am unfortunately still without a device that’s as functional as a laptop, yet as convenient as a tablet (and still easy on the wallet).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was quick and just the way they promised i hope they will continue with there service

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey DzengisR,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this Duet 5 Chromebook 2-in-1 has been great for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love mine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful! Easy to use, not too big not too small. Fits right in my purse, Very convenient! I love mine.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good display. Excellent speed time. Love the touch screen. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen quality

    Rated 5 out of 5 stars

    Love this Chromebook

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great chromebook. The screen is beautiful and clear. U will love it and it's all you need for your avg person. You got Google version of office and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lenovo is Lenovely!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very pleased with this device! It's small enough to fit in my purse!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JessicaL,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are quite pleased with this Duet 5 Chromebook 2-in-1.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nicely done

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an android phone or live in the Google ecosystem a good Chromebook is better than any Windows laptop. It's light has an awesome screen and battery life is top shelf. Downside is android apps are iffy still. Keep them in phone or tablet mode for more stability. Camera sucks but who cares. All said I use it way more than my windows Ultrabook for day to day functions.

    I would recommend this to a friend