Customer Ratings & Reviews
- Model:
- 82QS001HUS
- |
- SKU:
- 6477625
Customer reviews
Rating 4.4 out of 5 stars with 1283 reviews
(1,283 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.4
Rating 4.4 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the IdeaPad Duet 5 Chromebook for its exceptional screen quality, ease of use, and impressive battery life. Many users appreciate its performance for web activities and the fast processor speed. The keyboard and lightweight design are also well-received, though some have noted that the kickstand scratches easily.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Tablet/Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this Chromebook. This is the first Chromebook I have owed and I can't say enough about it. I can do all my work from home on Office 365, while connecting it to my Android phone to see all my notifications on the screen and reply to all my text messages from the computer. On top of that it works great as a tablet due to having the Google Play Store. In my free time I enjoy watching movies on the amazing OLED screen. My only complaint is the lack of Dolby Atmos. The speakers are decent but could be so much better. Maybe the next iteration will fix this.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little Chromebook. We love it! Perfect for school work and research that gets blocked by the schools firewall
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi LizW,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this Duet 5 2-in-1 Chromebook is perfect for your use.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Rated 4 out of 5 stars
Great product, little bit of a learning curve.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, love the OLED screen and works great for my needs. First time using a Chromebook so it took me a while to get adjusted to finding ways to open up Microsoft type files. It's good for people who just work on emails all day and need something simple and effective as well as using other streaming type video apps.
I would recommend this to a friend- Pros mentioned:Performance, Screen quality
Rated 5 out of 5 stars
Fast 8 core ARM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast 8 core ARM. Great performance for the money. Very portable. Nice keyboard. Linux support. No Steam support.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 3 out of 5 stars
Did not meet expectations
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like the Duet 5 and had really high hopes but it did not meet my expectations and I had to return it. Pros: Fantastic convertible chromebook with good screen size and build quality. Decent enough CPU and GPU to power through most tasks, particularly for multi-tasking with zoom and other apps. Inclusion of keyboard cover at the price $449 on sale is fantastic when compared to other similar devices. 8gb ram and 128gb ssd is better than 4gb ram and 64gb ssd on Lenovo's own website (4gb is certain cheaper). Cons Still on Android 9, no idea when it will get upgraded to Android 11. When opening from keyboard cover, either after it awakes from sleep or just turns on the screen (can change this in power settings), sometimes the screen would not respond to touch and would require keyboard to enter password or pin. Reboot to fix this. When connected to wifi, apps would not download from play store even though browsing the web was fine. Reboot fixed this and downloads then automatically queued up. Unclear if this is a software issue. I used this as a supplement to my work laptop and wanted to use it for outlook, word and excel. Light use. The chromebook comes with a version of outlook, but not one with an official outlook icon. It does not appear that outlook can be updated via playstore. MS has stopped supporting Office for chromebooks and has required that people use their web version. It appears that Lenovo did this half way w/ Outlook as an app but not the rest. This was an issue for me and might be an issue for you as well. I'm not sure how to edit Word docs if I don't have wifi, at least Google supports an offline version of the software. I think this is a good product for many use cases, but it didn't meet my needs.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .This Lenovo Chromebook Duet 5 model number 82QS001HUS, ships with the Chrome Operating System installed. Here is a link to check for updates to the Chrome Operating System on this Chromebook:  https://support.google.com/chromebook/answer/177889?hl=en#:~:text=Check%20for%20updates%20yourself&text=Select%20Settings%20.,Select%20Check%20for%20updates. If you are having issues with the Chromebook Duet 5 hardware, try resetting the hardware of your Chromebook:  https://support.google.com/chromebook/answer/3227606?hl=en. This Lenovo Chromebook Duet 5 uses Google Docs for office type programs. Google Docs is completely compatible with Microsoft Office Programs and this is a free service through the Google Server. If you must have the actual Microsoft Office Programs, you can purchase Microsoft Office 365 for this Chromebook at the Google Play Store. If you have questions about your Lenovo Chromebook Duet 5, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378.
Rated 4 out of 5 stars
Great machine for the price, with a few quarks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed something to replace my 10 year old laptop and decided to try a Chromebook. Obviously it is not a laptop computer, but a glorified tablet. It doesn't have any internal CD/DVD drive or the memory capacity that my laptop does, but for every day internet usage and light duty work, it's far superior. I boots up very quickly and so far has worked well. I have found that it does have some quarks; when updating the apps through the Google play store, it says the apps are downloaded and installed, yet the information panel (on the home screen, bottom right side) indicates it's downloading well after the play store finished, and the notification doesn't end until the machine is rebooted.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Douglas, thanks for choosing Lenovo! We are glad to hear that your Duet 5 has been great overall, and we appreciate you sharing your feedback with us.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
I love mine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful! Easy to use, not too big not too small. Fits right in my purse, Very convenient! I love mine.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Nicely done
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have an android phone or live in the Google ecosystem a good Chromebook is better than any Windows laptop. It's light has an awesome screen and battery life is top shelf. Downside is android apps are iffy still. Keep them in phone or tablet mode for more stability. Camera sucks but who cares. All said I use it way more than my windows Ultrabook for day to day functions.
I would recommend this to a friend - Pros mentioned:Processor speed, Screen quality
Rated 5 out of 5 stars
Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good display. Excellent speed time. Love the touch screen. Would purchase again.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
As expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chrome is not Android... understand that going into. So, if you are expecting android operating system like on Android phones, it is a little different even though you can download apps. Now, with that all the way? I will say that this is a great chromebook. Could not ask for any better. I knew what this is going into it as my daughter owns the slightly smaller version. I also own a Samsung S23 Ultra phone, and a windows OS laptop high power computer. They all serve their purpose.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Catolinageographer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fabulous device. I use it on the go at coffee shops, the office and at school. It interconnects with my Pixel phone and my Samsung tablet purchased from Best Buy
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey PalmettoGeographer1,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your experience with your Duet 5 Chromebook has been fabulous.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Almost perfect Tablet/Chromebook hybrid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little Chromebook. Got this for my mom as a gift and honestly...I kind of want one now. The form factor is awesome. Its pretty fast too! My only gripe is I wish they made a Chromebook plus version of this with the increased specs. And if they added a better camera it would be a perfect Chromebook.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, KungFukid. Thank you for choosing Lenovo! We are pleased to hear that your Duet 5 is working great for your mom and hopefully we can provide a device that captivate your needs as well. We appreciate you taking the time to share your experience.
- Pros mentioned:Performance
Rated 5 out of 5 stars
Price worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for its purpose ! It’s nice looking, easily works .. and can go school n work no issues !!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey PatriciaK,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that the Duet 5 Chromebook 2-in-1 is working excellently for its intended use.
Please feel free to reach out to us via the Q&A section of the product page should you have any questions or need assistance.
Best,
Lenovo
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
I love it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great small laptop/tablet. It does everything I need and can fit in a big purse for easy travel...and the price was another added bonus.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey NANNEK,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you love the Duet 5 Chromebook.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
- Pros mentioned:Ease of use, Processor speed
Rated 5 out of 5 stars
Cute
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how easy it was to set up and how it works really fast
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Most value for the cost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Chromebook has some of the best value for all the features it gives you at the cost you will pay. I enjoy being able to easily move from having a laptop setup to a tablet for moving around seamlessly. Having the touchscreen function really makes it easy when I'm multitasking and not wanting to constantly move a mouse around. All around a great upgrade over my last Chromebook
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Excellent Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have so many Chromebooks but this one by far is one of the best for being so lightweight yet has excellent performance. It is extremely good value
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the value, features and performance of the Chromebook Duet 5 meets your computing needs so well.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Lenovo Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far very happy, battery last a very long time, lightweight and east to carry around. A+
I would recommend this to a friend - Pros mentioned:Battery life, Screen quality
Rated 5 out of 5 stars
Lenovo - IdeaPad Duet 5 Chromebook
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this Chromebook. Works great for home and travel. Great screen and battery life.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great and very portable
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great in handling contracts and very portable. However, less than a year the keyboard seems to not work.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey RosabellaP,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that this Duet 5 Chromebook is a great fit for you.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo















