Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99
Clearance
The comparable value price is $499.00

Customer reviews

Rating 4.4 out of 5 stars with 1265 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the IdeaPad Duet 5 Chromebook's large screen size, ease of use, and impressive battery life as key strengths. Many appreciate the vibrant OLED display and find the device's performance to be satisfactory for its price point. However, some users express concerns about the kickstand's fragility and lack of a headphone jack. The lightweight and portable design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,265 reviews
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Overall great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light, easy to work on and carry around, and convenient since it is touchscreen. Best laptop i have had at such a good price. Also the better life is amazing if it’s fully charged I don’t have to worry about it all day and night.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Just Buy It Already ! Beautiful !

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Duet 10.1 and loved it on my treadmill to watch trail videos while walking/running. Upgraded to the Duet 5 and could not be more happy ! Put this on my treadmill (didn't even take the keyboard out of the box) and WOW what a difference it makes ! I'll keep the 10.1 for couch surfing !

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. We are pleased to hear that the features and performance of the IdeaPad Duet 5 Chromebook meets your computing needs so well. We appreciate your loyalty to the Duet Chromebook Product Family and the Lenovo Brand. Lenovo

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ease of access

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, access for school runs on google services so you don’t need to worry about additional services when needed. Easy access as many accounts linked with google, loads really fast, only dislike is no light up keyboard, but it is detachable. + Great battery life lasts up to the whole day, charging speed is ok. Oled Screen makes videos more clear and picture better.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Jeff, thank you for choosing Lenovo! We are pleased to hear that your Duet 5 Chromebook is working out well for you and that it is a good fit for your use and needs. We appreciate your time taken to share your experience and feedback with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The best purchase I did in 2023

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a stunning screen and blazing fast performance, lenovo has checked all the boxes for a performance chromebook with this one. Im impressed by the screen and touch performance and ive been using it for everyday with the same excitement whenever I open the open the screen from thr included keyboard. I hevaily recommend this to anyone who is looking for a chromebookwith an excellent media consumption platform. BestBuy provided the BEST sales and supports as well!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Duet 5, screen issues, but still great

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this model overall. It has a few weird quirks with sleep mode, but chromeOS restarts pretty quick either way. The screen is a bit segmented at the lowest brightness levels, and shows some coloration hot spots especially with night light enabled, but it's gorgeous at higher brightness levels. The keyboard and stand are great, just like the last models. I use it for sheet music and it works great in portrait mode, even if it is slightly tall.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great pad for the price. I don't have any complaints the screen quality is amazing, definitely worth getting

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MichaelF,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that the Duet 5 Chromebook is working great for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Overall Not bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it runs well and handles multiple tabs open at the same time. Mousepad gets dirty fairly easily. Extremely lightweight and portable with a robust battery. Two usb-c ports is all you get. Best suited for a commuter or student. Only purchase when below the 400 dollar threshold through sales or promotions.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, AngelC. Thank you for choosing Lenovo! We are glad to hear that your Duet 5 Chromebook is working well, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and fast with a very simple and easy to use UI

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Jacob, thank you for choosing Lenovo! We are glad to hear that your Duet 5 Chromebook is working out well for you, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Exactly what I needed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally looking for a simple, affordable laptop/chromebook for getting work done on the go, or when I just didn't feel like sitting at my desktop. This Ideapad has exceeded my expectations! First off, the screen is amazing. I'm an artist, and having a screen that kept the colors true to how I see my paintings was really important. I also love how the interface changes depending on whether or not the keyboard is attached, going between a typical laptop arrangement with a tool bar at the bottom of the screen, or a tablet setup with a homescreen filled with your app icons. I keep it in "laptop mode" most of the time, but the versatility of still being able to use the touchscreen at any time is wonderful. The battery life is also really impressive. And despite being so thin, the tablet does not feel cheap or "plastic-y" in any way.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, DanRossiDraws, thank you for choosing Lenovo! We are glad to hear that the design and functionality of your Duet 5 Chromebook meets your needs well. Lenovo

  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Lenovo

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school, touch screen and turns into a tablet when you don’t need the keyboard. I’ve had it for almost a year and haven’t had any problems.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AllieF,

      Thanks for choosing Lenovo!

      It is good to know that your Duet 5 Chromebook has been great, and we appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Lenovo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything I needed at an affordable price!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey DikC,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this Duet 5 Chromebook meets all of your needs.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    A decent dual tablet for your everyday use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent tablet, much faster than my previous duet, but also much bigger. I don't like that they removed the SD slot that the previous duet had. But I do enjoy the 2 in 1 functionality and the chrome OS.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed

    Rated 5 out of 5 stars

    Lenovo Chromebook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great does everything our old laptop did only faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy employee is My savior!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd give 10 stars if possible! HAYDEN (FTC, CO,) helped me with a shattered chromebook that was MY fault and I was shattered with the loss. I'd only had my chromebook for 52 days, too long to return it, too broken to fix it, too poor to replace it. This gentleman was able to retroactively get me the 60 day return policy for $50.00 (membership) and replaced my chromebook! He was thoughtful and respectful and utterly helpful to the nines. I thought my circumstances were a moot, sad, point. But I was offered a brilliant solution. I wont ever NOT have some sort of 'insurance ' again, even if it's a screen protector or case for my precious but few electronics. THANK YOU MR HAYDEN. Your customer service kicks backside and I hope you get a fatty raise for all the people who can thank you for your undeniable help!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Agm1974. Thank you for choosing Lenovo! We are pleased to hear that your Duet 5 not only is a good fit for you, but Mr. Hayden was able to provide you such great service. We appreciate you taking the time to share your experience. Lenovo

  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Beautiful screen

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My school uses Google for almost everything and I don’t want to install any Google apps on my MacBook Pro. I wanted something that is easy to carry around and has a keyboard. This was perfect because the build is quite good and the OLED screen is gorgeous. It’s quite snappy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1080p but a great bright screen.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The oled screen is bright. The sound is good. You can stream your PC or xbox to this tablet, Bluetooth your xbox controller to have a complete set up. The key is a little cheap. Feels like it could break easily but has that nice fabric. Id recommend it. It is only 1080p but it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Lenovo tablet/computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display, battery life, and speed. Perfect for work or school.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Screen quality

    Rated 5 out of 5 stars

    Great RAM and battery life.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chromebook. Super portable and strong keyboard case. Good amount of RAM for the price. charges fast has great battery life.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing our product! The Lenovo IdeaPad Duet 5 Chromebook, model number 82QS001HUS, ships with a full-sized detachable keyboard with a touchpad and magnetic stand, 8GB of DDR4 memory/RAM and an integrated 42Wh battery, with up to 15.5 hours of battery life or more, depending on settings and the workload, and a 30W USB-C power adapter that enable faster charges so you can spend more time doing what you love doing, untethered. We are pleased to hear that the features and performance of the Duet 5 Chromebook meets your needs so well. Lenovo

  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    The Bomb!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Touch screen,converts into a tablet! Nice display, fast. Levono does the job! Have three Lenovo laptops and they are all the bomb! Awesome brand!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, JennyG. Thank you for choosing Lenovo again and again! We are glad to hear that you love your Duet 5 Chromebook, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall Good But Not Windows Compatible

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this primarily as a small notebook pad to use for traveling, so I don't have to lug my laptop everywhere. Only complaint is that it does NOT accommodate Windows, despite what the Best Buy salesman told me.

    I would recommend this to a friend