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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1276 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the IdeaPad Duet 5 Chromebook for its exceptional screen quality, ease of use, and impressive battery life. Many users appreciate its performance for web activities and the fast processor speed. The keyboard and lightweight design are also well-received, though some have noted that the kickstand scratches easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,276 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    On the go

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is one of my favorite purchase this year. It is fast and easy to set up. It is the best on the go computer that I can use at work, during vacation and at home as well. The touchscreen tablet setting is easy to use. The only fault of this item is the magnetic back support that collapses at times, so it needs to be leaning to something,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty issues-tried charging 600repair for 250ne

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Has been 10 months. In month 2, charging issue. Lenovo's service centre made me go thrice, just to return it without fixing it. 2. At some point, the screen started disconnecting as the battery expanded and pushed the case and screen. The metal case expanded and was probably knocked back by the service center, but the side touch screen still had parts that weren't connected. 3. The slow charging port that wasn't working well was charged to reduce expansion on the fast side, and poof, it went black. Probably slow charging meant long heat exposure and the expansion forced open the screen from the chassis by a fingernail's width. 4. Main gripe is lenovo's warranty. It was reported in month 2, 6 and 10 and nothing done. Just wasting my travel fees and time. And in month 10, despite being covered by warranty, they tried charging 600+ for a laptop that costed 250ish??? If this is the warranty service, it's a huge disappointment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great laptop alternative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! I travel extensively and do it with two laptops. I have been able to do all of my normal tasks with this machine and found working on a Chromebook an easy transition. Screen size makes watching movies enjoyable and the full size keyboard make doing work a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Great Screen Smooth Cons No SD slot No Headphone Jack No included Stylus

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great little Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my tween daughter and she loves to use it both in tablet and laptop modes. Seems to work well with apps from Google Play. I only wish a pen stylus was included -- but we found one that would work. I've been using Chromebooks for years and this is one of my favorites with it's small size and good performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I'm using it for, it gets the job done. Primarily used for checking email, paying bills and some internet browsing. Easy to take into another room in the house and use without needing to be a my desktop pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light weight easy for carrying on for a business trip

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JackieB,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that this Duet 5 Chromebook 2-in-1 is a great fit for your use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great tablet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tablet. Great battery life, fast, numerous useful features, android store! Love it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. We are pleased to hear that the features and performance of the IdeaPad Duet 5 Chromebook meets your computing needs so well. This IdeaPad Duet 5 Chromebook ships with the Chrome Operating System installed and is compatible with Google Play Store APPs. Not all Google Play Store APPs are optimized for the Chrome OS. We recommend you check with the specific APPs software publisher's web sites, of the specific APPs you will need to use, for their compatibility with the Chrome operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this Chromebook's configuration. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable, fast and flexible. I like and it’s reliable.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MohamedH,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are liking your Duet 5 Chromebook.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Chromebook.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific Chromebook. Adequate storage. Decent amount of RAM, Relatively fast processor, and good screen resolution. Can convert to a tablet easily. Only downside is there is no card reader, so a USB C card reader adapter would be needed to pull files off manually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend for starting school!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very convenient for school and studying. Everything worked like a charm, my favorite part was the detachable keyboard and the case that came with it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Lexi. Thank you for choosing Lenovo! We are glad to know that your Duet 5 Chromebook is a great fit for you, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Buy Lenovo solid quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, working fine, light weight, big screen

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed

    Rated 5 out of 5 stars

    Great chromebook, very efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and light. Perfect for school activities and to take on the road. It works great and it is fast.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad Duet 5 13.3in. OLED Chromebook. We are very pleased to hear that the specifications and features of the Lenovo IdeaPad Duet 5 13.3in. OLED Chromebook meet your computing needs so well. Lenovo

  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Decent but performance is lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: 1. Great screen size, large enough to see what you are doing 2. Easy to carry around 3. Price is much lower than other tablets such as ipad and Samsung Galaxy Cons: 1. Very slow 2. Performance is buggy - some people may consider this a minor issue but it is still annoying

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Excellent For the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for travel, and super powerful, no lagging

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for everything, perfect size and respond. East to use

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 4 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, breath-taking screen, pretty responsive system, keyboard more than adequate.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the features and performance of the Chromebook Duet 5 meets your computing needs so well. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surprised by this purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chrome book has been better than any laptop i ever owned include 900 laptops who shall remain nameless. 2 years running strong no complaints. But to be clear this wont do everything a laptop can but if your using for browsing, shopping, business or billing you cant go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MRTWIN

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS THE BEST PAD I HAVE SINCE THE IPAD THAT I WAS USING TO STORE MY SHEET MUSIC

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi RonaldA,

      Thanks for choosing Lenovo!

      We are glad to hear that your Duet 5 Chromebook is a great fit for your use, and we appreciate you taking the time to share your perspective with us.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is compact and fast. Just what I needed.

    I would recommend this to a friend