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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $499.00

Customer reviews

Rating 4.4 out of 5 stars with 1268 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the IdeaPad Duet 5 Chromebook's large screen size, ease of use, and impressive battery life as key strengths. Many appreciate the vibrant OLED display and find the device's performance to be satisfactory for its price point. However, some users express concerns about the kickstand's fragility and lack of a headphone jack. The lightweight and portable design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,268 reviews
  • Pros mentioned:
    Performance, Processor speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. Works well for me and it’s very fast aswell

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great General purpose table

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels solid in your hands, the aspect ration really stands out. The speakers (for a chromebook) are louder than expected and the screen can is sensitive but could be brighter for outdoor use. Great battery life and functions relatively smoothly with most apps in the Google Play store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty issues-tried charging 600repair for 250ne

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Has been 10 months. In month 2, charging issue. Lenovo's service centre made me go thrice, just to return it without fixing it. 2. At some point, the screen started disconnecting as the battery expanded and pushed the case and screen. The metal case expanded and was probably knocked back by the service center, but the side touch screen still had parts that weren't connected. 3. The slow charging port that wasn't working well was charged to reduce expansion on the fast side, and poof, it went black. Probably slow charging meant long heat exposure and the expansion forced open the screen from the chassis by a fingernail's width. 4. Main gripe is lenovo's warranty. It was reported in month 2, 6 and 10 and nothing done. Just wasting my travel fees and time. And in month 10, despite being covered by warranty, they tried charging 600+ for a laptop that costed 250ish??? If this is the warranty service, it's a huge disappointment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice computer fast and easy-to-use i loveit

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great laptop alternative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! I travel extensively and do it with two laptops. I have been able to do all of my normal tasks with this machine and found working on a Chromebook an easy transition. Screen size makes watching movies enjoyable and the full size keyboard make doing work a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    very good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you need a cheap option for small users, its excellent.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey IvanaR,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Duet 5 Chromebook is a good fit for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great one to have ..my kid liked it being a junior in high school

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Kapi,

      Thanks for choosing Lenovo!

      We are glad to hear that your kid is liking their Duet 5 Chromebook, and we appreciate you taking the time to share your perspective with us.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome, does everything I need it to do for work and looks awesome when its time to play. For less than 300 bucks it was the best purchase Ive made at Best Buy in quite some time. Was a little concerned about the keyboard size and sturdiness, but after several weeks of use that is not an issue at all

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is fantastic, battery great, overall performance very good Got an open box deal very pleased

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. We are pleased to hear that the value, features and performance of this Lenovo IdeaPad Duet 5 Chromebook meets your computing needs so well. Lenovo

  • Pros mentioned:
    Ease of use, Screen quality

    Rated 5 out of 5 stars

    The Best Chromebook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Chromebook that is lightweight, portable, and has a fantastic screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Accidentally ran over my last one. I was crushed and so was it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Chromebook, literally the best i’ve ever used. It’s important to get a chromebook with a crisp bright display, not a TFT panel, because it will diminish the experience and productivity by look at faded screens. Excellent battery life, simple to convert to tablet mode. I wish i could return all the chromebook that i’ve ever used, and just buy this one.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great full sized tab for productivity

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have an original duet and I would say the extra size of the Duet 5 makes it feel like much more like a usable laptop. Some nicer upgrades to the duet are the larger screen, bigger keyboard, and extra usb-c port. I think my only complaint is that the sound quality. I wish it had Dolby Atmos like my older Samsung tablet which sounds great with and it still my go to for streaming. Other than that, Chrome OS smooth as expected and makes this a great productivity machine.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5, model number 82QS001HUS. We are pleased to hear that the features and performance of the Chromebook Duet 5 meets your needs so well. This Chromebook Duet 5 ships with the High Definition (HD) Audio, Realtek ALC5682I codec, Audio Chip which powers the Quad, Stereo speakers, (1W x4). Lenovo

  • Pros mentioned:
    Ease of use, Screen quality

    Rated 5 out of 5 stars

    Very nice chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chromebook easy to use portable works great with apps keyboard works well will buy again and willbtell friends

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the ease of use, features and performance of the Chromebook Duet 5 meets your computing needs so well. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Tablet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook/Tablet is exceptionally fast, very responsive and has a lot of memory for all your games and projects. I highly recommend it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Oddzz. Thank you for choosing Lenovo! We are glad to know that your Duet 5 Chromebook has been great, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Chromebook.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific Chromebook. Adequate storage. Decent amount of RAM, Relatively fast processor, and good screen resolution. Can convert to a tablet easily. Only downside is there is no card reader, so a USB C card reader adapter would be needed to pull files off manually.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    On the go

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is one of my favorite purchase this year. It is fast and easy to set up. It is the best on the go computer that I can use at work, during vacation and at home as well. The touchscreen tablet setting is easy to use. The only fault of this item is the magnetic back support that collapses at times, so it needs to be leaning to something,

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the 2 in 1 convert. Screen is very clear. Battery life good. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great little Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my tween daughter and she loves to use it both in tablet and laptop modes. Seems to work well with apps from Google Play. I only wish a pen stylus was included -- but we found one that would work. I've been using Chromebooks for years and this is one of my favorites with it's small size and good performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my sister for school and she loves it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey BrallamL,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your sister loves the Duet 5 Chromebook.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo