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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1276 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the IdeaPad Duet 5 Chromebook for its exceptional screen quality, ease of use, and impressive battery life. Many users appreciate its performance for web activities and the fast processor speed. The keyboard and lightweight design are also well-received, though some have noted that the kickstand scratches easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,276 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid 2-1 laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Very versatile. I bought a pen for it and it's great to take notes. ChromeOS is not very friendly with Microsoft products. If you can get away with just using Google software, then you will love this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    The high ratings proved true!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the very best piece of computer hardware I've bought in my many ears of computer use. The screen is near perfect. Quick enough to remote home to run my Mac. I personally appreciate the ever improving Chrome OS. Bought it at the sale price which was about $100 off. This was a deal+.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great screen, losing form factor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the price was right although it has come down further to $329 but i prefer my android tablets so i returned it. at least a laptop sits in your lap and holds up the screen. if you like a tablet pc, this would be a 5* purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great electronic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and friendly to use. Easy installation and setup

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey DicksonF, thanks for choosing Lenovo! We are glad to hear that your Duet 5 Chromebook has been great, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Happy Mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually got for my recipes. Ended up putting some games on it too.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Tinkerkell-

      Thank you for choosing Lenovo and sharing your experience with us. We are thrilled to hear that you are enjoying the IdeaPad Duet 5 Chromebook for recipes and gaming. We aim to provide excellent user experience for our products, and we are excited to hear that we met our goal.

      Please reach out to us through the Q & A section of this product page if you have any questions or need assistance.

      Best wishes,
      Lenovo Lenovo

  • Pros mentioned:
    Performance, Screen quality

    Rated 5 out of 5 stars

    It's great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice and large for tv shows on the go and very smooth.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. We are pleased to hear that the features and performance of the IdeaPad Duet 5 Chromebook meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    value for money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this item, it is stylish safe and secure case. and light weight

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey BevonS, thanks for choosing Lenovo!

      We are glad to hear that you love your Duet 5 Chromebook, and we appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    New System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this tablet. Its pretty quick & for what we use it for - looking at game-cam pictures - is great. My only issue is that it seems theres a background screen, & as a windows user, i want program icons, there. If it can be done, i havent figured it out yet. This is my first tablet thats not a Dell or Samsung.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5. While you can't place an APP shortcut icon on the Chromebook Desktop, you can place shortcuts on the Chromebook Tray at the bottom of the desktop screen. Here is a link to a YouTube Video that demonstrates the procedure:  https://www.youtube.com/watch?v=7GsypuZuTXg. If you have questions about your Lenovo Chromebook Duet 5, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378. Lenovo

  • Rated 5 out of 5 stars

    Lanovo laptop/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition, love the double function and it is all I need for school.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for my 12 year old to write her short stories on. She even games a bit on it. Price point was perfect for what it does. No complaints from her. She says it’s way faster than the school issued Chromebook’s.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My Chromebook

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Great computer. Great customer service. I love it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JoshuaR,

      Thank you for choosing Lenovo!

      It is great to know that your experience has been great across the board, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Excellent value for the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an exceptional machine for the price. The display is excellent and the computing power is adequate for most conventional tasks. It comes with a kickstand and keyboard, so it's good for entertainment or non-processor-intensive work on the go.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. We are pleased to hear that the features and performance of the IdeaPad Duet 5 Chromebook meets your computing needs so well. Lenovo

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Going strong..

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this for 2 years.. battery holds good.. prompt updates from google.. highly recommended for home laptop replacement...

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Muthu, thank you for choosing Lenovo! We are glad to hear that your Duet 5 Chromebook is still going strong for you, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    great tablet

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tablet very beautiful and maneageable, the only concern is that the pencil was missing

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us! To clarify, this configuration of the Duet 5 Chromebook does not ship with a pen in the box, but the pen holder is included should you decide to add on a pen option, like the Lenovo USI Stylus Pen that's currently offered on Best Buy's site.

      We are glad to read that you are otherwise satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Clean

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is clean and has a great looking display. The only issue i have is the back doesnt stay on as good as i would.like when using it to hold up screen while using it as a laptop. But other than that is is a very nice chrome book.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Unforgiven, and thank you for choosing Lenovo! Regarding issues with the magnetic stand with this Duet 5 Chromebook, try ensuring that there is no debris between the back of the tablet and the stand, additionally ensure that it is lined up properly with the body of the tablet portion of the Duet. We are glad to hear that features and specifications of this Duet 5 meets your needs well. Lenovo

  • Cons mentioned:
    Kickstand

    Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up as an open-box item so the price was right (for me). This is a great Chromebook. I'm not sure why people are hard in it. The kickstand with the back cover is a little tricky but for a convertible device this is exactly the type of device I want and expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than a tablet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device already has a keyboard and can do a job as a desktop connecting to other monitors using the USB C ports. Can aslo be detached from the keyboard and used as a tablet any time. Does thr basics very well..happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Chrome book computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cam the salesman from Chromebook’s was extremely helpful and knowledgeable. My husband and I are in our late 60’s. Cam gave us great advice and we are very happy with our decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great on the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, wife loves it. She uses it for quick books and comes with keyboard

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JamesH, thanks for choosing Lenovo! We are glad to hear that your wife loves it, and we appreciate you taking the time to share this perspective with us. Lenovo

  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had a Chromebook that I got him for Xmas in 2020 and was time for an upgrade. This one has all the power and features of the old one plus more. On top of that it's 3+ inches bigger with a beautiful screen.got it when it was on sale and found an excellent open box version to so it was even cheaper

    I would recommend this to a friend