Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1276 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the IdeaPad Duet 5 Chromebook for its exceptional screen quality, ease of use, and impressive battery life. Many users appreciate its performance for web activities and the fast processor speed. The keyboard and lightweight design are also well-received, though some have noted that the kickstand scratches easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,276 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it its everything i want. Both tablet and laptop. I work in construction and its twice as covienient as my old ipad.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Happy buyer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very hapy with this purchased. Screen quality is impressive for $400. I love how it easily it connects to my samsung s22 and run very smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing tablet/laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2-in-1 is seriously the best I’ve had to use for online school! I usually steer away from chromebooks, but this is amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, great quality for the price! Easy to use, very user friendly and quick processing.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great Tablet for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a ton of research. This is a great buy for the money. Not the fastest but most won't notice. Keyboard works great! Easy to set up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen resolution. Works very well as a tablet. Keyboard feels cheap. I love the dual usage of laptop and tablet. Light weight and easy to carry.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. We are pleased to hear that the detachable, 2 in 1 feature of this IdeaPad Duet 5 Chromebook as well as the performance of the IdeaPad Duet 5 Chromebook, meets your computing needs so well. Lenovo

  • Rated 4 out of 5 stars

    Affordable laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a small laptop, I don’t really use it as a tablet but i use it mostly to watch movies and go for school work and it is good for it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey j0rges,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Duet 5 Chromebook works well for your use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Exceed my expectations

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Still learning about the ChromeOs but I didn’t expect to like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great find!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful for college students who need to write a lot on docs and want to watch a show on the side as well. I will say compare the ratio of your computer to the desks at your college, mine sometimes has a hard time fitting.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey SheccidP, thanks for choosing Lenovo! We're thrilled to hear that your Duet 5 has been helpful for you and your use. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great little computer. It's super lightweight & portable, plus it handles Zoom really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - Light, compact, comes with everything including keyboard inside the box. Cons - Speakers are not good. I use headphones so it doesn't bother me. Front camera is terrible.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook, model number 82QS001HUS. This IdeaPad Duet 5 Chromebook ships with Quad - Stereo system speakers, (1W x4). There are also Front 5.0MP / Rear 8.0MP cameras and Dual Array microphones built in. If you are getting less than expected performance from the system speakers and the onboard cameras, resetting the hardware of your IdeaPad Duet 5 Chromebook may fix the issues. Here is a link to instructions for resetting the hardware of a Chromebook:  https://support.google.com/chromebook/answer/3227606?hl=en. If the issues continue, we recommend you contact lenovo Tech Support for Chromebooks for additional help. Let the Lenovo Customer Service Specialist know the troubleshooting steps you have already taken. Call at: 800-426-7378. Lenovo

  • Rated 5 out of 5 stars

    Buy it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. A big beautiful OLED screen makes it worth the bargain price. I like using this more than my Mac laptop. For web surfing it's perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Sweet little computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, light and sleek. Bought it as a gift and now plan to buy myself one.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Best Chromebook

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the over all versatility. Absolutely amzing as a huge tablet or regular sized laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Device!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device for work purposes and all of the help I received at Best Buy was exceptional. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very Stylish!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he loves it. Very efficient and performs excellent during usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My First Best Buy Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After an easy few step set up, I have been able to do the research and work required for me to get a job and educate myself more on what my next buy will be !

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JibraaiylB,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Duet 5 Chromebook meets your needs.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Chromebook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item as a temporary laptop while my computer gets fixed, but the product really blew me away and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook replacement for Windows laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Chromebook for my wife to replace an old Windows laptop. Setup was a breeze since much of the data was imported from her Android phone and she has so far had little trouble getting familiar with ChromeOS. The Chromebook has been fast and has a bright, clear display. So far, so good!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, JeffreyM, thank you for choosing Lenovo! We are glad to hear that your wife's Duet 5 Chromebook has been good so far, and we appreciate you taking the time to share your thoughts with us. Lenovo

  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Good tablet, but look for missing parts inside

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the OLED screen on this. The size of it is great for watching media. Speakers can be better. I did not get a charger in open box excellent quality, so one star less.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      All new, sealed in the original box, Lenovo Chromebook Duet 5 models ship from the factory with an included Dual Voltage, 30W USB-C (2-pin, wall-mount) AC adapter/charger, 100-240V, 50-60Hz, included. Lenovo