Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1276 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the IdeaPad Duet 5 Chromebook for its exceptional screen quality, ease of use, and impressive battery life. Many users appreciate its performance for web activities and the fast processor speed. The keyboard and lightweight design are also well-received, though some have noted that the kickstand scratches easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,276 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nathaniel

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item use it constantly for daily tasks and it was worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Best buy experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off let me say what a pleasure it was to order online very simply very easily and if I had any questions I was able to call and ask just like any good store should be able to do and I've got to say the computer / 2 in 1 whatever you want to call it perfect exactly what I wanted exactly what I was looking for and I want to thank Best buy for making the experience simple easy and fun

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Buyer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use works fast, beautiful design and price is affordable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    I am happy with it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Screen and battery is fantastic. It is large and a little heavier than many might be looking for in a portable

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5, model number 82QS001HUS. This detachable Chromebook configuration ships with: Tablet: weight around 700 g (1.54 lbs), Folio keyboard: weight around 320 g (0.70 lbs) with a weight Total: around 1,020 g (2.24 lbs). We are pleased to hear that the features and performance of the Lenovo Chromebook Duet 5 meets your computing needs so well. Lenovo

  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Very good pad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, chill pad, good for browsing, good quality, very very good

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device i replaced my ipad air for this and dont regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Great product, not what I needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good and powerful, for a tablet. I was hoping to be able to do more with it but that was my fault for not doing the research. I really needed something with windows but if looking for something that runs android with a keyboard this is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight easy for traveling. It's perfect for surfing the web and doing school and college work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a beautiful screen and works fast. My daughter didnt like the stand feature of the computer, but thats just preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming win

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves it! It's easy for her to attach the keyboard and she likes to wander around with just the screen as a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Idealpad duet 5

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet display looks great with OLED. The speed of operation is good enough without any interruption.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It's Just Right!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother who has autism loves it. I put his Vudu account on there some he can watch all is movies! It's great!!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are pleased to hear that the Lenovo IdeaPad Duet 5 Chromebook is working out so well for your brother. Lenovo

  • Rated 3 out of 5 stars

    Almost perfect.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great device if you already work in the Google ecosystem and do not need much computing power. The tablet only is a little large to hold in one had. I bought the device as open box and it was a great deal. I realized that the screen had a hardware issue where I could not adjust the brightness and Best Buy would not help since it is past the return date. It is annoying and I am probably going to get a lenovo device elsewhere next time.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey CraigS, we're sorry to hear that you ran into trouble with your Duet 5 Chromebook. To try to resolve this, try doing a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages your touchpad. If this doesn't resolve your issue, you may need to factory reset your Chromebook, which you can learn more about towards the bottom of the webpage tied to the previously embedded link. We hope that this helps, and thanks for taking the time to share your feedback with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love it watching movies and playing games would definitely recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Bill McMahan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needs usb port, hdmi, and micro storage. Easy to set up and work with .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the OLED display on this thing, it has great colors and it feels expensive. It came with the keyboard and cover and that's a very good deal for 499

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad Duet 5 OLED Chromebook. We are very pleased to hear that the specifications and features of the Lenovo IdeaPad Duet 5 OLED Chromebook meet your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blue color is really pretty. Works well for my classes and homework

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey HannahR,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that the Duet 5 Chromebook works well for your use.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good computer. Havent had it too long to give it a great review

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer would buy again it does everything I want

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great alternative to an iPad because it has ram and a Oled display, and very responsive

    I would recommend this to a friend