Customer Ratings & Reviews
- Model:
- 82QS001HUS
- |
- SKU:
- 6477625
Customer reviews
Rating 4.4 out of 5 stars with 1283 reviews
(1,283 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.4
Rating 4.4 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the IdeaPad Duet 5 Chromebook for its exceptional screen quality, ease of use, and impressive battery life. Many users appreciate its performance for web activities and the fast processor speed. The keyboard and lightweight design are also well-received, though some have noted that the kickstand scratches easily.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen quality
Rated 5 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great alternative to an iPad because it has ram and a Oled display, and very responsive
I would recommend this to a friend Rated 5 out of 5 stars
Lenovo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good computer. I like the screen touch and it can be removed from the keyboard.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good value.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to set up. Easy to use. Reasonably priced. Highly recommended. Wish it had a larger hard drive.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great love it watching movies and playing games would definitely recommend it
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great alternative to Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my heavy 15.4" Chromebook with this lightweight. Very good sale price. Works great and is much more portable. Very satisfied.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo Chromebook Duet 5 OLED Touch Screen Tablet. We are very pleased to see that the specifications and features of the Lenovo Chromebook Duet OLED Touch Screen Tablet meet your computing needs so well.
- Pros mentioned:Performance
Rated 4 out of 5 stars
Amazing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop unfortunately I bought it when it was new
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
5 Star laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my son says 5 stars all the way. quality, battery life, camera etc. all good!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I use it for my master's degree courses, my blogs, and audio recording for my podcast.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing computer would buy again it does everything I want
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Chromobook Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful for work the kids school very happy with my purchase
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Would buy it again!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and great for the price! Would recommend to everyone!
I would recommend this to a friend Rated 4 out of 5 stars
Chromebook for school use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it for school only, it gets the job done perfectly. Keyboard helps when i type. It has great specs for a chromebook too, but the only issue I have is sometimes the touch screen wont work. So I have to send it out to make sure it working properly. One thing I've noticed though, lenovo has horrible customer service, so if you have issues make sure you're ready to throw down with tech support they will try to prolong the inevitably.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with the touch screen feature of your lenovo Chromebook Duet 5, model number 82QS001HUS. Resetting the hardware of your Chromebook may correct the issue with the touch screen. Here is a link to instructions for resetting the hardware of a Chromebook:  https://support.google.com/chromebook/answer/3227606?hl=en. If the issue continues, we recommend you contact lenovo Tech Support for Chromebooks for additional help at: 800-426-7378.
- Pros mentioned:Performance
Rated 4 out of 5 stars
Lenvo LapTop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Outstanding. I would purchase again if necessary.
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer and very versatile. Fast processor and perfect for our family needs.
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
HAPPY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with my tablet. It is my first tablet and only.
I would recommend this to a friend Rated 4 out of 5 stars
School laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast efficient perfect size used for school projects
I would recommend this to a friendRated 3 out of 5 stars
Nice OLED screen , software issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a open box for $438.99 it arrived on time , after 2 days of heavy use , this duet 5 started to freeze up the touch screen worked but not the tracpad or any of the keys on the keyboard this happened 4 times in 2 days and the only fix was too force a shut down by holding the power button for about 10 to 15 second's not good , also battery seemed to be getting about 7hrs with heavy use streaming, a movie , and some YouTube. I was highly concerned and disappointed with this unit , I will be returning this to best buy, And if I decide to go with the duet 5 I will buy a new one I bought 2 open box Chromebooks and had issues with both of them and returned then both , that is it folks for this one if you decide to pull the trigger on this one buy it new from best buy the 8gb memory 128 gb storage emmc. Happy New Year's everyone stay safe.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaPad Duet 5 Chromebook, model number 82QS001HUS. Resetting your IdeaPad Duet 5 Chromebook back to original factory settings may correct the issues you are having. Here is a link to instructions for resetting your Chromebook:  https://support.google.com/chromebook/answer/183084?hl=en&ref_topic=3417251. If the issue continues after this reset, we recommend you contact lenovo Tech Support for Chromebooks at: 800-426-7378.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very portable an it 2 in 1 pad touch screen an have a key board take it any were my backpack or my wife purse
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. We are pleased to hear that the features and performance of the IdeaPad Duet 5 Chromebook meets both yours and your wife's computing needs so well.
- Pros mentioned:Screen quality
Rated 2 out of 5 stars
same/worse perf vs my 5 y/o, budget chromebook
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upfront: unable to conduct zoom meetings on this device. Which makes me question its competence / value, being that Zoom is a standard way of communicating. When expanding videos on Mighty Networks to full screen, the Lenovo Duet 5 exhibits the same lag that my 5 year old Acer R11 does. The detachable keyboard is fantastic, as is the display! But circling back - doesn't do the thing I need it to do, which is run zoom (despite a very fast, stable connection). Put yourself in the scenario - mentally wondering if you're detracting from the call by being frozen/inaudible/out of sync with the rest of the participants, then asking to be let back in after restarting my computer, and then ultimately revert to phone. So, being that the performance on this really isn't better than my 5 year old Acer R11, I think I will keep that one as an eReader type device, and then return this Lenovo Duet 5 to BB, and opt for a used 2 in 1 elsewhere.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that the Lenovo Chromebook Duet 5 does not meet your computing needs. We always recommend you check the requirements and compatibility of any software you will be installing on your new Chromebook, before you invest in any Chromebook. Be sure your new Chromebook can support the software you will need to use and your workload.
Rated 5 out of 5 stars
Great chromebook for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great little laptop! I use it for taking notes for college as well as general web browsing and it works perfectly for that. My only gripe is that the keyboard comes off if its opened even slightly too far. The magnets used to connect the keyboard are strong but the part that bends to allow it to fold is stiff and keeps the keyboard from opening as far as the stand on the back allows it to.
I would recommend this to a friend















