Customer Ratings & Reviews
- Model:
- 82QS001HUS
- SKU:
- 6477625
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the IdeaPad Duet 5 Chromebook for its exceptional screen quality, ease of use, and impressive battery life. Many users appreciate its performance for web activities and the fast processor speed. The keyboard and lightweight design are also well-received, though some have noted that the kickstand scratches easily.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen quality
Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear picture uploads quick touchscreen i love.its a very good chromebook i give it a 5 star
I would recommend this to a friend Chromebook for school use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it for school only, it gets the job done perfectly. Keyboard helps when i type. It has great specs for a chromebook too, but the only issue I have is sometimes the touch screen wont work. So I have to send it out to make sure it working properly. One thing I've noticed though, lenovo has horrible customer service, so if you have issues make sure you're ready to throw down with tech support they will try to prolong the inevitably.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with the touch screen feature of your lenovo Chromebook Duet 5, model number 82QS001HUS. Resetting the hardware of your Chromebook may correct the issue with the touch screen. Here is a link to instructions for resetting the hardware of a Chromebook: https://support.google.com/chromebook/answer/3227606?hl=en. If the issue continues, we recommend you contact lenovo Tech Support for Chromebooks for additional help at: 800-426-7378.
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. Love OLED. Battery could be better bur fast charge!
I would recommend this to a friend- Pros mentioned:Performance
Awsome oled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome Chromebook everything that you ws on youtube
I would recommend this to a friend great starter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great starter for my 8 year old doubles as a big tablet!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey KellyS,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that the Duet 5 Chromebook is working out great for your 8-year-old.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
- Pros mentioned:Performance
2 in 1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a birthfay present. Didn't disappoint.
I would recommend this to a friend - Pros mentioned:Screen quality
same/worse perf vs my 5 y/o, budget chromebook
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upfront: unable to conduct zoom meetings on this device. Which makes me question its competence / value, being that Zoom is a standard way of communicating. When expanding videos on Mighty Networks to full screen, the Lenovo Duet 5 exhibits the same lag that my 5 year old Acer R11 does. The detachable keyboard is fantastic, as is the display! But circling back - doesn't do the thing I need it to do, which is run zoom (despite a very fast, stable connection). Put yourself in the scenario - mentally wondering if you're detracting from the call by being frozen/inaudible/out of sync with the rest of the participants, then asking to be let back in after restarting my computer, and then ultimately revert to phone. So, being that the performance on this really isn't better than my 5 year old Acer R11, I think I will keep that one as an eReader type device, and then return this Lenovo Duet 5 to BB, and opt for a used 2 in 1 elsewhere.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that the Lenovo Chromebook Duet 5 does not meet your computing needs. We always recommend you check the requirements and compatibility of any software you will be installing on your new Chromebook, before you invest in any Chromebook. Be sure your new Chromebook can support the software you will need to use and your workload.
- Pros mentioned:Ease of use
Great Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to use as a laptop or a tablet. Works with a Lenovo USI pen as well.
I would recommend this to a friend Under budget but also underperforming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge OLED screen provided free keyboard but a very wonky and hard to use interface and the worst tablet speakers I have ever used in my life so the bad outshines the good in the case of this item
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, KingOfFacebook, we are sorry to hear that your Duet 5 Chromebook did not meet your expectations. Regarding the interface, this is a Chromebook, utilizing the ChromeOS software, and if you prefer another platform, we recommending utilizing that to ensure you find a great solution.
- Pros mentioned:Ease of use
Great for Older Folks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for mom and she loves it. It easy for her to use; if have someone older that doesnt like tech this is a great choice.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo Chromebook Duet 5 for your mother. We are pleased to hear that the ease of use and performance of the Chromebook Duet 5 meets your mother's computing needs so well.
Good computer start
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great starter for kids. My 8 and 10 year old kids love learning and playing on their Laptops.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JB2424,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your kids are enjoying their Duet 5 Chromebook laptops.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Nice Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, responsive, and nice design. I like it. Love the detachable keyboard
I would recommend this to a friend- Pros mentioned:Performance
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap and can do everything expensive laptop can do
I would recommend this to a friend Nice OLED screen , software issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a open box for $438.99 it arrived on time , after 2 days of heavy use , this duet 5 started to freeze up the touch screen worked but not the tracpad or any of the keys on the keyboard this happened 4 times in 2 days and the only fix was too force a shut down by holding the power button for about 10 to 15 second's not good , also battery seemed to be getting about 7hrs with heavy use streaming, a movie , and some YouTube. I was highly concerned and disappointed with this unit , I will be returning this to best buy, And if I decide to go with the duet 5 I will buy a new one I bought 2 open box Chromebooks and had issues with both of them and returned then both , that is it folks for this one if you decide to pull the trigger on this one buy it new from best buy the 8gb memory 128 gb storage emmc. Happy New Year's everyone stay safe.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaPad Duet 5 Chromebook, model number 82QS001HUS. Resetting your IdeaPad Duet 5 Chromebook back to original factory settings may correct the issues you are having. Here is a link to instructions for resetting your Chromebook: https://support.google.com/chromebook/answer/183084?hl=en&ref_topic=3417251. If the issue continues after this reset, we recommend you contact lenovo Tech Support for Chromebooks at: 800-426-7378.
- Pros mentioned:Ease of use
Duet 5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to handle abd transport .. great for office or school
I would recommend this to a friend Keyboard not great.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased but two big disappointments. The first is that the keyboard absolutely has to be on a flat surface. The slightest flex, like that produced by having this on your lap while you type, causes the cursor to jump all over. You cannot type a word document. This isn't a problem at all with my 10 inch duet. The second is that the pen holder isn't included.
I would recommend this to a friendGreat Lenovo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Lenovo ChromeBook duet laptop/tablet have 256mb with a nice size tablet. The best value in laptop and or tablet.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo Chromebook Duet 5 OLED Touch Screen Tablet. We are very pleased to see that the specifications and features of the Lenovo Chromebook Duet 6 OLED Touch Screen Tablet meet your computing needs so well.
Lenovo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re looking for a decent tablet this is for you guys
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey DylanC,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your Duet 5 Chromebook is sufficient for you.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
- Pros mentioned:Ease of use
Mother's Day Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my wife. She likes it. Fairly easy to use for online browsing.
I would recommend this to a friend - Pros mentioned:Screen quality
Duet 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent screen. The form factor is great for tablet or with keyboard.
I would recommend this to a friend