Customer Ratings & Reviews
- Model:
- 82QS001HUS
- SKU:
- 6477625
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the IdeaPad Duet 5 Chromebook for its exceptional screen quality, ease of use, and impressive battery life. Many users appreciate its performance for web activities and the fast processor speed. The keyboard and lightweight design are also well-received, though some have noted that the kickstand scratches easily.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Good tablet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far no issues will advise long term issues so thank you
I would recommend this to a friend For home use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice products I have not had any problems. Able to remove keyboard and use like a tablet
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo Chromebook Duet. We are pleased to hear that the features and performance of the Chromebook Duet meets your computing needs so well.
Excellent laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent graphics, it’s easy to use it and handle in the bag
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey RobelD,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your Duet 5 Chromebook has been excellent for you.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Great College Accessory
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This IdeaPad will be perfect for our son starting his college years. Notetaking and keeping up with agenda will be ideal without having to carry a bulky laptop to classes.
I would recommend this to a friendTommy and Yanilda went above and beyond
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this product, but the service I got from Tommy and Yanilda when I had to return the first one for a screen problem was beyond amazing. This tablet combo does what I need it to do (show pictures easily to groups of people), but I never would have gotten to use it if not for these two employees that went above and beyond and made my day.
I would recommend this to a friendNot recommended.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device feels heavy and clumsy. You have to laid down on a table, can't use it on your lap. The display is low resolution so the text doesn't look sharp. There is an issue with the display colors while watching Netflix, YouTube or editing photos. If you move the cursor the colors return to normal, but once the cursor disappeared, the display become overly saturated with an emphasis on the color reds. The machine feels really slow and sluggish at this point. It comes with a very nice keyboard that feels good to type but it is not backlit. In conclusion I do not recommend this machine.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey IronBunny,
Thank you for sharing your feedback with us. We're sorry to hear that you're having this problem with your Duet 5 Chromebook. We apologize for any inconvenience that this may be causing you, and we'd like to work with to address these pain points.
To address the screen resolution, by default for scaling the display is set at a lower resolution. Should you wish for the display to appear sharper, please adjust the resolution under display settings in ChromeOS settings.
Regarding the coloring and sluggish performance issues, try to resolve this, please attempt a hardware reset on your Chromebook (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages various system components, which may resolve the issue.
If this doesn't resolve your issue, you may need to factory reset your Chromebook, which you can learn more about towards the bottom of the webpage tied to the previously embedded link. So long as your Chromebook is backed up and the data is tied to the same Google account you used to setup your Chromebook, you can restore your system from a backup point to prevent you having to go through the full setup process again or having to make setting adjustments and customizations again.
If after these steps are followed, your issues persist, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this.
Best regards,
Lenovo
Great Chromebook option!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great option as a Chromebook. Instant power-up, auto power off when closed. Works with MS365 and OneDrive so you can access files you may have from your windows laptop experience. The only downside, having the detachable keyboard and kickstand, you need to use it on a hard surface versus your lap.
I would recommend this to a friendSlightly perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this tablet as a laptop more than a tablet. It works great as a laptop. Once you disconnect the keyboard, sometimes the screen gets a little static in it. But it goes away in a few seconds
I would recommend this to a friend- Pros mentioned:Performance
Deal breaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Chromebook hybrid on the market. This is the best experience dealing with Chromebook.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the features and performance of the Chromebook Duet 5 meets your computing needs so well.
Lenovo Yoga
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, it’s very sleek, and very cute, not bulky at all. It's very easy to manage , I just slide in into my back pack and keep it moving. The download speed is ok . Truthfully I really Love it..No complaints from Me.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still a bit slow, but very nice screen. Works with USI stylus.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo Chromebook Duet 5 with OLED Touch Screen Tablet. We are very pleased to hear that the specifications and features of the Lenovo Chromebook Duet 5 with OLED Touch Screen Tablet. Please refer to this article to see solutions for speeding up your Chromebook - https://chromeready.com/2663/chromebook-running-slow-heres-how-to-speed-it-up/.
Very good combo unit and great screen Oled 13.3 "
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good Chromebook and latest verion is more laden with features that my 10.1 inch Duet doesn't have but. That was 2yrs old . I suggested this Duet 5 to my girlfriend and she is very happy with it . Definitely, you can do more and replaces her old tower computer and a Kindle that both were passed their usability.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are pleased to hear that the features and performance of the Lenovo IdeaPad Duet 5 Chromebook are working out so well for your girl friend, with meeting her computing needs and her need for a tablet at the same time.
- Pros mentioned:Performance
Made a friend very happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for friend, they have been absolutely delighted
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook for your friend. We are pleased to hear that the IdeaPad Duet 5 Chromebook is working out so well.
- Pros mentioned:Ease of use
Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice purchase and very friendly workers and it was worth
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. We are pleased to hear that the IdeaPad Duet 5 Chromebook meets your computing needs so well.
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device prece and quality ligth and perfect for use at home or school
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Jar95, thanks for choosing Lenovo!
We are happy to hear that your Duet 5 Chromebook has been great for you, and we appreciate you taking the time to share this with us.
- Pros mentioned:Performance
Most versatile chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best chromebook I have ever used it's versatile and not complicated
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the ease of use and performance of the Chromebook Duet 5 meets your computing needs so well.
- Pros mentioned:Screen quality
My tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a great table/ note grand daughter loves it
I would recommend this to a friend I love the product, not the longevity.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the product. I do have to admit that it is my second one since the first after about 18 months, just died. I just got a 3 year warranty since I don't want to spend the extra money to buy another should it happen again. It is not a good product for gaming AT ALL.
I would recommend this to a friendLenovo Duet 5 revies
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice screen, buggy touchpad, froze up 5 times recently.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, AlanT. We're sorry to hear that you're having trouble with your Duet 5 Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Tech here: 800-426-7378, for further assistance. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
- Pros mentioned:Performance
best kids chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent computer for kids to use in daily basis.
I would recommend this to a friend