Customer Ratings & Reviews
- Model:
- 82QS001HUS
- |
- SKU:
- 6477625
Customer reviews
Rating 4.4 out of 5 stars with 1276 reviews
(1,276 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.4
Rating 4.4 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the IdeaPad Duet 5 Chromebook for its exceptional screen quality, ease of use, and impressive battery life. Many users appreciate its performance for web activities and the fast processor speed. The keyboard and lightweight design are also well-received, though some have noted that the kickstand scratches easily.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rated 4 out of 5 stars
Good computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good computer for college and just basic computer need
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the Chromebook Duet 5 meets your computing needs so well.
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great price Good size and very easy to use Love it
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. We are pleased to hear that the value, ease of use, features and performance of the IdeaPad Duet 5 Chromebook meets your computing needs so well.
Rated 5 out of 5 stars
Great screen, meh performance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this tablet, especially with the screen. I stream a lot and media consumption on this tablet was unfortunately not great. The AMOLED screen was beautiful but noticeably pixelated and not sharp. The interface lagged and was not as responsive as I would have liked.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, great product, highly recommended, matches what I was looking for
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the features and performance of the Chromebook Duet 5 meets your computing needs so well.
- Pros mentioned:Processor speed
Rated 1 out of 5 stars
Worst experience with Lenovo Depot
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the chromebook for my son's birthday in May. The graphics and speed are terrific. However, 2 months later in July, the Chromebook would stop charging and charging indicator would not light up when plugged in. I sent it to Lenovo. They fixed it and sent it back in two weeks. Yet, it happened again a week later. I sent it back to Lenovo for repair on 8/13. I received it back on 8/29 and they claimed that it was repaired. But it was not! I sent it back to Lenovo again on 8/30 for repair... As of 9/9/23, I was checking the repair status online. It's stating "customer induced damage.". I am feeling furious and very disappointed at this company!
No, I would not recommend this to a friend Rated 5 out of 5 stars
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for size not to bulky perfect for my daughters homeschool
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo Chromebook Duet 5 for your daughter. We are pleased to hear that the Chromebook Duet 5 meets your daughter's computing needs so well.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Chromebook!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Chromebook! Easy to get started…just what I needed.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. We are pleased to hear that the easy setup and performance of the IdeaPad Duet 5 Chromebook meets your computing needs so well.
Rated 3 out of 5 stars
Excellent laptop but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great quality laptop except the frame system is very inconvenient. I cannot put it on my lap when I'm sitting back watching TV cuz it would fall over I had to replace it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Yogitim,
Thank you for sharing your feedback. We are sorry to hear that the Duet 5 Chromebook 2-in-1 design has fallen short for you in this regard. We have noted your feedback and will consider this for future improvements.
Please feel free to reach out to us with any questions or request for assistance.
Best regards,
Lenovo
Rated 3 out of 5 stars
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no aperture for a sim card or disc. The touch screen is not always responsive. It is difficult to open unless you have longer fingernails. There was no salesman to help me in Vacaville. I was talked into buying a membership which covers costs of repair (instead of purchasing the insurance.) When I read the fine print I found that as soon as you cancel membership, you lose that insurance even though you have paid a year's worth already. Duplicite policy. Just buy the protection plan instead of membership
No, I would not recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Nice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son and its great he loves it.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook for your son. We are pleased to hear that the IdeaPad Duet 5 Chromebook is working out so well for your son.
Rated 5 out of 5 stars
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome computer. Love it. Perfect size all around.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. We are pleased to hear that the IdeaPad Duet 5 Chromebook is working out so well for you.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice work well.. great for kids home work……….
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook for your children. We are pleased to hear that the IdeaPad Duet 5 Chromebook is working out so well.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really solid tablet/2 in 1 for the price, easy to use
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. We are pleased to hear that the value, ease of use, features and performance of the IdeaPad Duet 5 Chromebook meets your computing needs so well.
Rated 3 out of 5 stars
Struggle with functions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This size is good, but it is very heavy... Also, have had difficulty paring ear pods...have no idea which model this is nor where to find that info for more information. Wish this was easier to use.
No, I would not recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Bang for your buck.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Chromebook! Does everything and more, very good for the price.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the value and performance of the Chromebook Duet 5 meets your computing needs so well.
Rated 5 out of 5 stars
Awesome addition
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great 2 and 1 for it's price. Lenovo is stepping up their game against Apple Samsung and Google. So far I had a positive experience with the specs and it's android experience. I'm interested with the extreme tab and see what has to offer.
I would recommend this to a friendRated 3 out of 5 stars
Falsely labeled as in Excellent condition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was labeled as excellent condition, but didn’t come with charger and a couple scrapes on the case.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi WillHeff,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into this issue with your purchase. Due to open-box products being managed by Best Buy internally, we recommend contacting their Customer Service teams online, over the phone, or in store to address this.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need any other assistance.
Best,
Lenovo
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have absolutely loved this Chromebook. It looks and feels like a tablet but functions like a computer!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, BrentB, thank you for choosing Lenovo! We are glad to hear that you absolutely love your Duet 5 Chromebook, and we appreciate you taking the time to share your perspective with us.
- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Speedy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speed. Also great service. I am a Best Bur fan.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the performance of the Chromebook Duet 5 meets your computing needs so well.
Rated 4 out of 5 stars
Good product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I love the features, the Chromebook started glitching occasionally after about 6 months, but nothing a restart doesn’t fix.
I would recommend this to a friend















