Customer Ratings & Reviews
- Model:
- 82QS001HUS
- |
- SKU:
- 6477625
Customer reviews
Rating 4.4 out of 5 stars with 1283 reviews
(1,283 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.4
Rating 4.4 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the IdeaPad Duet 5 Chromebook for its exceptional screen quality, ease of use, and impressive battery life. Many users appreciate its performance for web activities and the fast processor speed. The keyboard and lightweight design are also well-received, though some have noted that the kickstand scratches easily.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Great tablet for primarily laptop usage.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like most of the online reviews, this chromebook is definitely more of a laptop that can be used as a tablet. If you spend more time in tablet mode, I would lean towards the Duet 3. I have used it in tablet mode laying in bed and it's not terrible. Tablet is good considering the specs and if you keep in mind this is not a laptop, but a tablet with a mobile device processor. Perfect for web browsing, light emulators and media consumption. Good battery life, great display and solid build.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing our product! The Lenovo Duet 5 Chromebook, model number 82QS001HUS, features a Qualcomm Snapdragon 7C Gen 2 8-core processor for speed and efficiency, a 13.3
OLED, 400 nits brightness, 100% DCI-P3 color accuracy, touchscreen display with an aluminum build. We are pleased to hear that the features and performance of this Duet 5 meets your needs so well.
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device prece and quality ligth and perfect for use at home or school
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Jar95, thanks for choosing Lenovo!
We are happy to hear that your Duet 5 Chromebook has been great for you, and we appreciate you taking the time to share this with us.
Rated 5 out of 5 stars
Great Chromebook - Maybe wait till High School
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Middle Schooler loves this as she can use it as a tablet and a chromebook. Only complaint is it's tough "ish" to find a good, strong case, that also is aesthetically pleasing and user friendly with this type of notebook
I would recommend this to a friendRated 2 out of 5 stars
Not recommended.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device feels heavy and clumsy. You have to laid down on a table, can't use it on your lap. The display is low resolution so the text doesn't look sharp. There is an issue with the display colors while watching Netflix, YouTube or editing photos. If you move the cursor the colors return to normal, but once the cursor disappeared, the display become overly saturated with an emphasis on the color reds. The machine feels really slow and sluggish at this point. It comes with a very nice keyboard that feels good to type but it is not backlit. In conclusion I do not recommend this machine.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey IronBunny,
Thank you for sharing your feedback with us. We're sorry to hear that you're having this problem with your Duet 5 Chromebook. We apologize for any inconvenience that this may be causing you, and we'd like to work with to address these pain points.
To address the screen resolution, by default for scaling the display is set at a lower resolution. Should you wish for the display to appear sharper, please adjust the resolution under display settings in ChromeOS settings.
Regarding the coloring and sluggish performance issues, try to resolve this, please attempt a hardware reset on your Chromebook (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages various system components, which may resolve the issue.
If this doesn't resolve your issue, you may need to factory reset your Chromebook, which you can learn more about towards the bottom of the webpage tied to the previously embedded link. So long as your Chromebook is backed up and the data is tied to the same Google account you used to setup your Chromebook, you can restore your system from a backup point to prevent you having to go through the full setup process again or having to make setting adjustments and customizations again.
If after these steps are followed, your issues persist, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this.
Best regards,
Lenovo
Rated 5 out of 5 stars
Great for internet basic use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This chrome book is awesome for my mom! She uses it for the basics on the internet and the value for it is awesome. I used to have to buy $500 + laptops for her that would die in 1-2 years. Not anymore!! So happy with my purchase!
I would recommend this to a friendRated 5 out of 5 stars
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop. Its perfect for what I need it for. College classes, writing papers, online searches, working on my business expenses and income. My daughter plays games on it as well. It was a great price as well.
I would recommend this to a friendRated 5 out of 5 stars
Good iPad replacement
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for traveling to replace my iPad and kindle - works great for both. Not in the apple system but ideal for basic tasks once you get used to using a Chromebook. Not sure why the other reviewers do not like reading on it. If you custom size the window, kindle reading works very well.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the features and performance of the Chromebook Duet 5 meets your computing needs so well.
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have absolutely loved this Chromebook. It looks and feels like a tablet but functions like a computer!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, BrentB, thank you for choosing Lenovo! We are glad to hear that you absolutely love your Duet 5 Chromebook, and we appreciate you taking the time to share your perspective with us.
Rated 4 out of 5 stars
Solid machine, not perfect, but good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent little machine. Not perfect, but solid. It's mostly listed by chromeOS. Hopefully as chromeOS gets better, the tablet improves too.
I would recommend this to a friendRated 4 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. The software is a little buggy, sometimes I have to restart the device to be able to adjust brightness. Great for basic web browsing and games. Some video sites are discolored could be from software side too
I would recommend this to a friendRated 5 out of 5 stars
Perfect for my needs!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed more of a tablet than a laptop. Keep in mind that the kickstand holds it up, not like a traditional laptop that just opens and remains up on its own.
I would recommend this to a friendRated 5 out of 5 stars
Nice Little Do It All Package
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far awesome little machine that does Chrome OS adnd Android as a table or PC style. Just got a stylus so we will see about that. Should come with the sytlus holders, so I would deduct some for have to buy that for #35 more.
I would recommend this to a friendRated 5 out of 5 stars
Great 2 in 1 tablet Chromebook
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the versatility this has, I feel that I have beenore productive after buying this.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi AlfredoS, thanks for choosing Lenovo! We're thrilled to hear that you are loving your IdeaPad Duet 5, and we really appreciate you sharing your experience and feedback with us.
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the 2 in 1 forum factor. The display is amazing and get the simple day to day task done. Not a powerhouse but perfect for daily life and excellent for content
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad should be Great Squad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience shopping and purchasing from the store. The Chromebook I bought was a gift for my father, and the Geek squad was all the way helpful to get me exactly the right thing I was looking for him.
I would recommend this to a friendRated 4 out of 5 stars
Excellent Screen, mid range cpu
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the screen itself makes it worth it, the ram is plenty, it is the Snapdragon Processor that keeps it behind.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, Bprime, thank you for choosing Lenovo! We are sorry to hear that the processing power of your Duet 5 did not meet your needs, but we are glad to hear everything else has met your satisfaction.
Rated 5 out of 5 stars
Great device!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter and it's a great device for the price! Keyboard and everything works great she is able to play all her games so the ram is sufficient and haven't had a single problem with it.
I would recommend this to a friendRated 3 out of 5 stars
Excellent laptop but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great quality laptop except the frame system is very inconvenient. I cannot put it on my lap when I'm sitting back watching TV cuz it would fall over I had to replace it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Yogitim,
Thank you for sharing your feedback. We are sorry to hear that the Duet 5 Chromebook 2-in-1 design has fallen short for you in this regard. We have noted your feedback and will consider this for future improvements.
Please feel free to reach out to us with any questions or request for assistance.
Best regards,
Lenovo
Rated 5 out of 5 stars
A steal
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Holy smoke! This is a beast. Chrome OS works beautifully and to be able to use android tabs in a tablet form factor is just a perk. Just ordered the stylus holder and usi stylus. The sale price was a steal. No more research just buy it already.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. We are pleased to hear that The IdeaPad Duet 5 Chromebook is working out so well for you. Not all Google Play Store APPs are optimized for the Chrome Operating System. We recommend you check with the specific APPs software publisher's web sites, of the specific APPs you want to use, for their compatibility with the Chrome operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this Chromebook's configuration.
Rated 5 out of 5 stars
Chrome book
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected. Happy with my purchase. Would definitely buy again.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JodiB, thanks for choosing Lenovo! We are glad to hear that you are happy with your Duet 5 Chromebook, and we appreciate you taking the time to share your feedback with us.















