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Customer Ratings & Reviews

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$399.99
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Comp. Value: $499.00

Customer reviews

Rating 4.4 out of 5 stars with 1276 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers enjoy the IdeaPad Duet 5 Chromebook for its exceptional screen quality, ease of use, and impressive battery life. Many users appreciate its performance for web activities and the fast processor speed. The keyboard and lightweight design are also well-received, though some have noted that the kickstand scratches easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,276 reviews
  • Rated 5 out of 5 stars

    Great Chromebook - Maybe wait till High School

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Middle Schooler loves this as she can use it as a tablet and a chromebook. Only complaint is it's tough "ish" to find a good, strong case, that also is aesthetically pleasing and user friendly with this type of notebook

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great tablet for primarily laptop usage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most of the online reviews, this chromebook is definitely more of a laptop that can be used as a tablet. If you spend more time in tablet mode, I would lean towards the Duet 3. I have used it in tablet mode laying in bed and it's not terrible. Tablet is good considering the specs and if you keep in mind this is not a laptop, but a tablet with a mobile device processor. Perfect for web browsing, light emulators and media consumption. Good battery life, great display and solid build.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing our product! The Lenovo Duet 5 Chromebook, model number 82QS001HUS, features a Qualcomm Snapdragon 7C Gen 2 8-core processor for speed and efficiency, a 13.3
      OLED, 400 nits brightness, 100% DCI-P3 color accuracy, touchscreen display with an aluminum build. We are pleased to hear that the features and performance of this Duet 5 meets your needs so well. Lenovo

  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Its perfect for what I need it for. College classes, writing papers, online searches, working on my business expenses and income. My daughter plays games on it as well. It was a great price as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for internet basic use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chrome book is awesome for my mom! She uses it for the basics on the internet and the value for it is awesome. I used to have to buy $500 + laptops for her that would die in 1-2 years. Not anymore!! So happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Frank

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the most outstanding tablet ever! So thin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed more of a tablet than a laptop. Keep in mind that the kickstand holds it up, not like a traditional laptop that just opens and remains up on its own.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid machine, not perfect, but good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent little machine. Not perfect, but solid. It's mostly listed by chromeOS. Hopefully as chromeOS gets better, the tablet improves too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid purchase. Bought for my son for college and has been grade A.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey ChristopherA, thanks for choosing Lenovo! We are glad to hear that it is working great for your son for college. We appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service ‘and product. Bought this laptop for Christmas gift for my son.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey ChristyD, thanks for choosing Lenovo! We hope that your son loves it, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 2 in 1 forum factor. The display is amazing and get the simple day to day task done. Not a powerhouse but perfect for daily life and excellent for content

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good iPad replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for traveling to replace my iPad and kindle - works great for both. Not in the apple system but ideal for basic tasks once you get used to using a Chromebook. Not sure why the other reviewers do not like reading on it. If you custom size the window, kindle reading works very well.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the features and performance of the Chromebook Duet 5 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Nice Little Do It All Package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far awesome little machine that does Chrome OS adnd Android as a table or PC style. Just got a stylus so we will see about that. Should come with the sytlus holders, so I would deduct some for have to buy that for #35 more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad should be Great Squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience shopping and purchasing from the store. The Chromebook I bought was a gift for my father, and the Geek squad was all the way helpful to get me exactly the right thing I was looking for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and it's a great device for the price! Keyboard and everything works great she is able to play all her games so the ram is sufficient and haven't had a single problem with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. The software is a little buggy, sometimes I have to restart the device to be able to adjust brightness. Great for basic web browsing and games. Some video sites are discolored could be from software side too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not the best for on the go

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this but my only issue is the flimsy keyboard/stand. The tablet itself is a bit heavy so it doesnt sit up well to type on your legs. it props up great if you are sitting at a table. with the size of this though youd likely be using this on the go, and need better stability. the interface is normal google chromebook and its pretty fast.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, TeresaT. While we are thankful that you chose our brand and product, we are sorry to hear that your Duet 5 Chromebook hasn't met your expectations in some ways. For disclosure, detachable systems like the Duet 5 are designed to be the best for lap use. This is due to their inherit need for a flatter surface since they do not have the rigidity that standard laptops have. We are glad to hear that you still are liking it, and we appreciate you taking the time to share your feedback with us so we can make the necessary adjustments. Lenovo

  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop/tablet for kids, image is clear. Kid friendly.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Danielas1982, thanks for choosing Lenovo! We're thrilled to hear that your Duet 5 Chromebook has been great for you, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Good upload speed and the picture quality is awesome.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Gibby. Thank you for choosing Lenovo! We are glad to know that your Duet 5 Chromebook has been great, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Rated 1 out of 5 stars

    missing charger, burn in and not reset to default

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was an open box and I had three issues with it. 1. It was missing the charger. I only found out at the pickup time. 2. It was NOT reset to factory default. Mine was probably a display model and it was stuck in demo mode. I had to set up an appointment with Geek Squad to get it reset to default. The open box is supposed to "Works like new. Restored to factory settings." 3. The screen has burn in. My chromebook most likely was a display model and stuck in demo mode. The text " Tap to explore Chromebox" was permanently burned in at the bottom of the screen. I took a long trip to pick up this Chromebook with a missing charger and major burn in and then I had to take another trip to get it reset to factory default. I was not a happy customer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    School thing!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids need chrome book for school and study. I like Lenovo brand for its robustness and longevity. This one didn’t disappoint either. Great machine for kids to study and play. Recommend it!

    I would recommend this to a friend